Huge hotel, very comfortable, wonderful location on the Mekong but a bit out of town. Pictures of Barack Obama, Jill Biden and Chinese ministers so this is the hotel used when dignatories visit Laos. Very nice breakfast, vast pool, lots of staff but very few other guests

It is big with fantastic view of the river. The gym is nice and big.

It is a little dated. Some shelves were coming apart. The WiFi is extremely bad. It is hard to do work there if you are a business traveller.

The hotel is beautiful and the staff were amazing. The only down side is how it is rather far from center and you have to get a cab to go places. The staff was very helpful in getting cabs for you but it would have been nice to walk around ourselves. Savang is also an amazing bartender and staff in the hotel’s bar restaurant lounge. My husband and I loved talking with him. Also, the Chinese restaurant is delicious and the Lao massages are to die for. we miss that the most and will definitely be back!

Our balcony door had a broken latch and didn’t close all the way. We didn’t see there was a gap in the door until the next morning. That meant mosquitoes had gotten in our room and we were covered in mosquito bites. We fixed the problem the following day but that first night was rough!

Staff are very nice, they come right a way when I have problems. They’re honest as I forget my stuff in our room they came and told us. Service is upscale classy. Drinks and foods are great. Hotel gardens are wonderful.

Mosquito at the pool area. Need beach towel for the pool area. Cats out in the outdoor dining. I’m afraid of Cats. I wold like to be able to eat outdoor to enjoy your beautiful facility.

Room comfort and breakfast / food quality was high

No Spa Treatments available all week, gym equipment needs a bit of maintenance work

Nice hotel at a nice location with perfect view of Mekong River. Large rooms, nice and large garden with an open swimming pool..

Breakfast variety is good but mostly Chinese and Asian style.. Continental type is a bit poor..

It felt quite luxurious. We only stayed 1 night but it was very comfortable. We didn’t have time to use the pool but it looked lovely and the ground and gardens were beautiful. Breakfast was great with lots of variety.

The location is not great. You need to get transport to go and see anything of interest.

I loved how the staff went above and beyond to help us switch rooms to our liking. The 6th floor had beautiful sunset,sunrise and river views. The breakfast was amazing. And the help from the greeters and staff was amazing! We will be back. I give the staff 10 stars

I Cant find anything to not like about this place!

Very friendly staff, kids love the outdoor pool.

Balcony is not child friendly, easy for the kids to climb over. We had to make sure we kept a close eye on them while outside on the balcony.

A top hotel. It was great holiday and we were looked after by the staff very well.