Location, free parking. I liked the unobtrusive kindness and help of the receptionist. Cleanliness and design of the common areas. Breakfast. Since we were in the off-season and from Sunday to Monday, we didn't really meet other guests. Special praise for the coffee from the Kalve coffee machine. I liked the opportunity to use the SPA sauna and pool for an additional fee.

There are no shelves in the bathroom to put cosmetics, the spare toilet paper roll is placed on the flush box, there is no place to put towels, no hair conditioner, no clothes hanger. There are only a couple of plastic hangers in the wardrobe. There are two small pillows on the bed, and here the double bed was offered not one blanket for two, but two single blankets. Our room was offered on the first floor, actually next to the reception and the hotel accounting. The entrance door to the room is thin, there are no carpets in the corridor, so there is a lack of privacy. With all this, I just wanted to point out that the hotel manager's "eye" is missing, which would raise the 8.6 customer satisfaction rating given by Booking.com much higher.

Clean, nice spa amenities. Nice food in the restaurant.

We booked spa for an hour (pool and jacuzzi). Sauna not included, kinda makes sense as it turned out. We were advised by friendly staff that if sauna is a priority, we should have used amenities during public opening. That way, you could do the usual 2-3 sessions in the sauna and use the pool and jacuzzi. Also, when booking Spa for an hour, you should arrive 10 min prior to your slot as you are asked to leave 10 min before the hour. We found that when turned up 5 past the hour :) It's not a big deal, but something that could have been mentioned on the website where private booking is explained in pretty good detail.

First receptionist woman was genuinely welcoming and kind upon arrival. Superb location, room was spacious enough with variable heater, trash bin wasn't hidden, kettle near by for tea, TV was working with plenty of channels to choose from. Very much appreciated fixed shower gel in shower and soap, not annoying small bottles like in some hotels. SPA and breakfast is a must if staying in this Hotel, sauna and thin pancakes alone deserve separate rating, definitely worth. We also appreciated large single bed (requested while booking), specifically line in between the bed wasn't felt if the bed was made from two. Blanket could've been larger, however it's manageable. Carpet in hallway and stairs - lessens possible noise.

The room wasn't vacuumed before arrival, or not enough, as we got small chunks of baked rye garlic bread sticking to our socks from the floor by the bed and couch. Wanted to keep this unpleasant surprise within hotel bounds, but as we checked out of room next day, next shift receptionist didn't ask how was our stay, stand-up or maintain eye contact for that matter, just took the keys. Before leaving I even asked "is that it?", meaning, was our business with hotel concluded, so I won't have to write this, alas the reply was "yes, take care".

Outstanding service and a warm, welcoming team! From the moment I arrived, I was treated like royalty. The staff at Valhalla Lounge are truly exceptional—friendly, professional, and genuinely caring. They went above and beyond to make my stay unforgettable. Whether it was a personalized greeting, swift service, or helpful local tips, every interaction felt sincere and thoughtful. The lounge was cozy and elegant, and the atmosphere made it easy to relax after a long day. Thank you for making my trip so memorable. I can’t wait to come back! Jody Hartling

We had the most amazing time. Mrs Yolanda at the reception was soo kind and warm she made us feel so welcomed!!! She helped us stroll around the city which made our trip even more unique. The stuff at the restaurant was very kind and the service was trully excellent, the food was very tasty and definitely worth eating there. The rooms were very clean, tidy and very cozy with such a nice view. We were very lucky because the morning before we left it snowed and the whole vacation seemed to be just as a fairytale for us. Thankyou soo much for making our holidays even more unforgetable !!

The staff was very helpful. The restaurant served a superb dinner and the breakfast was good as well.

A minor snag was that we couldn't use the pool in the morning, because it was in private use with beforhand reservations. However, the staff informed us about a sports centre nearby, where it would have been possible to take a morning dip.

Location and food was nice, shower was very good, room was very clean

The two separate beds' mattresses were a little too hard, it might be important for people with back issues. The pillows provided were very thin and smaller than I'm used to have in hotels. I know it wasn't mentioned in the list of amenities but it's important to note that in our standard room there was no refrigerator, no air conditioner, no phone to reach the front desk. The room was also quite dark with only one small roof window for the light.

The location of this hotel is very convenient. The property is modern and well kept. Our room was on the first floor, but there was no noise from the street. We also didn't hear any neighbors, it seemed like hotel was empty cause it was so silent, so we were surprised when we saw a lot of people during breakfast. Breakfast was good.

The king size bed was way to soft, upon inspection we saw that it is actually two separate mattresses with one mattress topper, so we just removed the topper and slept without it and it was fine. Also there is no kettle and no fridge in the room which should be for the price paid.

Great location, walking distance from all the sights. Lovely staff (reception, breakfast area). Delicious breakfast, enough variety for a short stay. Parking was easy and free. Nice parks and quite a few eateries nearby. We have seen a lot of guests at breakfast and in the common areas, but we had a peaceful time in our room.

No shelves, only a few hangers in the closet! It was not a problem for us, but be aware that there is no elevator, the spa is open only in the evening, only a few rooms has air conditioning (we were on the top floor, the AC was kind of struggling)

Great location, free parking, many restaurants close by. High ceilings in the room, made it feel more spacious

Please make pool free for the guests! It would have made a stay even better.