I recently stayed at Lotus Desaru Beach Resort & Spa with my family and we had a great time! 1) Book three 2 bedroom and One Single bedroom. a)Single bedroom in the first floor Need refurbished. Wadrobe n Cabinet a bit old. And as its in level 1, there’s alot of ants. b)The 2 bedroom we had in 3rd level B block are not bad. Great if some refurbished Be done but overall its a Great place with room for improvement. The rooms could use an uplift and fresh modern look, but they were still good enough for the price we paid. 2) The resort has a fantastic water park that was super fun for the kids considering its complementary.The lazy river was the highlight of our trip but it’s slippery on some sections and need staff to coordinate the timing of each person as not only me, even my family members n some others waterpark users was hit by next person sliding down the lazy river. 3) The seafood restaurant by the beach was also a standout. More on the expensive side considering there are quite a number of seafood restaurants around the area but the service are fast and the restaurant staff are superb. Overall, we had an awesome family vacation at The Lotus Desaru Beach Resort & Spa and would definitely recommend it to others!

The Indian food at the resort was great. The rooms were spacious and I managed to get an upgrade to a 2 room suite the next day (be mindful of the cost, eg weekend vs weekday). The sea sport activities are affordable and there is a greater variety here as compared to the other resorts. The outdoor area was used to entertain children. But do not expect 5 star facilities here in the room, as it can be a bit jaded with old furniture and rustic bathrooms, but that is why this resort is among the cheaper ones at Desaru. This was not much of a problem for us as we only came back to the rooms to sleep and rest. It is a 5-7min drive to the fruit farm where you can consume fruits, juices ad coconut drink at the eatery outside the farm. KFC and other eateries are just a 5 minute drive away.

It is not fair to expect 5 star facilities for the low price we pay, read in the comments about poor breakfast variety ad taste, but that is being too picky. I found it decent. In any case, food outlets are a short drive away, as are the restaurants in the neighbouring resorts. Because of the sea activities and cheaper rooms, expect a huge crowd over the weekends.

The hotel is clean, although the furniture is a bit old, it is still worth the stay. The property features a water park, which is a great addition. It’s very clean and suitable for families with children, as the pool is not very deep and the water slides are not too high, making it safe. Breakfast is also good. Overall, a nice place for a family getaway!

However, during the night, when there are fewer guests, the atmosphere becomes a bit quiet and eerie. It might just be my personal feeling, but perhaps the hotel could consider playing some background music in the hallways to make it feel less silent.

Beach was amazing, white sands and blue water. Breakfast was good too, just take note its not continental breakfast. Purely local delights. Roti Canai with curry and teh tarik really hit the spot, nasi lemak was nice too. Tons of facilities for families and team building purposes. When you first enter the area, it might feel overwhelming just to find the lobby but you will get your bearings really quick. For couples, I would recommend getting Block A upon checking as it is one of the blocks that is closest to the lobby and eating spots. They have 4 choices of restaurants and a beach bar. Staff were helpful and friendly. Room is amazingly huge, more or less a duplex.

I would say just refurbish the room and this place would really take off. It has so much potential to be a really amazing place. The room is clean but lacks hand towels and floor mats, it may not sound important but constantly walking around the room without it can be messy. The restaurants closes at 10 or maybe earlier and I think that can be extended to a later time. The entire area should probably have more information placed around so guests can have a better understanding on operations. Depending on your block, parking can be scarce.

We loved this place. Had booked 3 bedroom apartment. Our room was very neat and clean. Everything that we needed was within the resort - splash play area (especially for younger kids), swimming pool, play area, retail shop for basic amenities, spa, mini golf for kids and adults etc. Buffet was reasonable. The beach was within walkable distance. There is big lawn for kids to play in the evening along with games, cars (ofcourse payable). They even have a short dance activity before closing at 10pm. The staff was very friendly & helpful - receptionist, security (Mr. Prahlad), buggy drivers (Mr. Ganesh, Mr. Kanan).

Nothing.

Strategic location. Beach access. Friendly staffs. Especially Ms Ben. She has a good communication skill & she assisted us in the funfair corner when the snooker ball got stucked. She was really helpful & friendly. Lot of activities & has 3 restaurants. We've tried all the 3 restaurants. Teratai for malay food, rhu seafood restaurant for chinese food. Oh yes, their small portion is like medium- sized can eat up to 4pax. Lotus spices for Indian food. Chicken briyani & tosai were too delicious and flavourful. I dont mind coming here again. On top of that, we've witnessed hornbill too! Great place for relaxation!

Breakfast spread needs more varities eventhough they've quite number of varities. Like pancakes, waffle & more on.

2 bed room for 4 adults, comfortable mattress. room with air-cond as well stand fan provided.

room for 2 adults. The stairs to bedroom at upstairs are not secure enough. Space in between stairs is big, be careful if u have children with you. Bathroom with bathtub is not convenient to golden age customers, too high for them to step in and out from the bathtub. It is better to provide a shower space for them to avoid them climb in and out from the bathtub. All types of bedrooms having indoor insufficient light. They are using yellow bulb in all space of room. Breakfast choices is moderate.

hi I booked for 4D3N excellent place the food and etc. The Staff over super customer svc even before I go I did asked alot of questions they didn't ignore me they answered all my doubts. I stayed Block E E403 ROOM OF 02 BEDROOMS Very clean. U don't need to be worried about going round the area coz they got buggy car will pickup u and send the destination u want to go. The staff over there truly awesome I truly Impressed by their service. Kids will sure enjoy. u can use ur POSB atm card there not drawing cash but u can scan to pay. The receptionist can change ur currency its 3.10 rate. truly I give 10/10 for this place its good for school or excursion organizations.Thumbs-up for the Whole LOTUS DESARU STAFF

Nil

The experience was exceptional from start to finish. The entire property exudes an active and lively ambiance, making it an ideal retreat for families. The vibrant environment and the uplifting vibe left a lasting impression, offering the perfect balance of relaxation and recreation. The rooms were impeccably maintained, combining cleanliness with functionality. All essential facilities were thoughtfully provided, ensuring a seamless experience. I particularly appreciated the duplex room concept, which added a modern and spacious touch. It’s an ideal setup for couples seeking comfort and privacy. The daily housekeeping service further emphasized the resort's commitment to hygiene and guest satisfaction. A standout feature of my stay was the exemplary service provided by the staff, especially the receptionist, Mr. Karthiswaran. His dedication to guest comfort was evident as he went above and beyond to make our stay effortless. Given that we were traveling with a toddler under a year old, he ensured we were accommodated in a ground-level room near the lobby and waterpark. This thoughtful gesture enhanced our convenience tremendously. Breakfast at the resort was another highlight. The spread offered a decent variety, and every dish was prepared to perfection, consistently delivering on taste. It was clear that the culinary team prioritized both quality and flavor, making each meal delightful. Overall, this resort exemplifies excellence in hospitality, providing a vibrant yet family-friendly atmosphere, outstanding service, and well-appointed accommodations. I would highly recommend it to anyone looking for a memorable getaway.

We booked 5 top floor single room, received free upgrade from the hotel to 4 bedrooms apartment & 1 single room, next to each other. Super good. Everything was good, breakfast was decent & 'basic' I'd say, it was a peak time so had to wait bit longer for buggy, resortwas quite big, beach was okay, pool was a bit strict as you are not allowed to wear jersey/shirt, only swim attires. For the splash park, they were not that strict, can wear jersey/shirt. Overall, was a nice stay. Thanks Lotus team.

Maybe the broken fans in the breakfast hall need to be fixed. Provide or activate more buggy during peak time to avoid longer time waiting especially for warga emas & those with kids.