First time booking a quadruple room from our family of 4 people. It's a great experience while we can have a bigger size of room, two bathrooms, more privacy also we can look after our kids in the other room without worries. The rooms are clean and comfortable. Each room only has one 3 pin switch plug if not mistaken, but luckily, we bring our own extension to charge our phones. The staff is trained well and also provides clear information for us. Only the entrance direction provided by the Google map made us mad that we drove two rounds to look for it from the main road. Overall, we are satisfied with the stay, thanks.

The receptionist Ahmed offered me 12pm check out without me asking. Shower was good

Facing the main road which is quite noisy at times. I booked it very last minute and was concerned that it would be cancelled as I checked in around 11pm only. Therefore, I had message the hotel 3 times and called 1 time but no reply. Hope the hotel can respond in time. The cover for the TV remote control was missing. Suggest to provide toothbrush and toothpaste

Good location. Convenient/ample parking. Easy check in/out process. Air-conditioning and fan works well. The pros...

The cons: The tiles can become wet especially near the door/bathroom door and part near the bed due to the poor air circulation. We had this issue in 1 of our room. I hv wipe it when I chk in but overnite it happend in the morning. The room is quite cold even we didn't turned the air-conditioning.

A very good budget hotel, everything worked, a powerful shower, coffee machine and lifts. The staff were helpful in organising taxis and in giving general information about the area. It exceeded my expectations for a budget hotel. The location was safe and the facilities within walking distance, covered all daily needs

A small fridge in the room, would be advantageous...

love your professional front office reception-always ready with a smile and very eloquent in English that's a major plus-kudos to the 2 favourite staff-mainly Abby and Haziq- they are well trained and the best thing they make me feel welcomed-looks like they are well trained-a 5* service from both of them-Congratulation to both of you for excellent service- the Hotel was a likeable place to stay-Housekeeping did a great job-reasonably priced but overall a likeable place to stay

nothing -everything was great

Our side was quiet and away from the noise of the highway. The room was clean but small. Water pressure was strong with easy-to-control temperature.

The cleanliness of the corridor heading to our room was questionable; we encountered a dead lizard on the floor. TV only had one viewable channel (the other channels couldn't be viewed due to reception quality). The shoplots nearest to the hotel were almost non-occupied, so it was strangely quiet in the area.

Design, concept and layout attractive

desk, chair, toilet

Good. Just room 508 and 533 got leaking in aircond. Room okay not spacious not too small. Superior almost the same just got kettle and lot of tv channel. Indian girl at reception are very good.

Did not tally with other shift person regarding extend the room and did knock until i open door. Male staff a bit rude. Other than that a very good budget hotel like link inn hotel in bukit indah.

Convenient, good location . Ample parking.

Unfortunately at night there we group of other guests (men, foreign) on our floor... some running across the hall, talking too loud, calling their friend.. keep talking non stop at 1-3am till finally I fell asleep being too tired. Since no phone inside the room, it was very inconvenient for me to call the front desk for help.

Bed was good and room is reasonably clean. Basic toiletries (shampoo and soap) are provided. Room is bit small but expected. Parking space is ample. Enjoyed staying and had been coming back to Tune Hotel whenever we are in JB.

Kettle and mugs should be provided for all types of rooms - basic needs.