The toilet is super clean The lift with soft music The staff 100% faboulous friendly and super help The river view so nice Lobby nice in view n super clean

The old furniture should be change the new one in room level 8 which not look like as in Booking.com picture. The carpet should be vacuum always to avoid dust. The honey star taste so bad when eat when breakfast. Should be change the new one. The bread so many choice but it's hard, to soft it use hot coffee or tea to make it soft. Nasi Kerabu is not going as par.. The rice tasteless not same as pasar malam taste,The beverage nice. Salad nice,

Location in town

2 wrong incidents happened : 1) Qiblat sign not available in our room and the staff gave wrong direction 2) we are entitled for breakfast for 2 rooms that we booked, due to system error the staff at coffee house only allowed 1 room (2 pax) for breakfast, kind of embarrassed, when they noticed of the mistake, only they informed all of us can have breakfast, it already spoiled the mood and our arrangement. Point to Note : must emphasize on the true and correct fact before conveying to guests.

- room was spacious - complete room with furniture, old but no serious damage, just wear n tear. - my daughter love the bathtub - nice view old Kelantan river. Need to request the view. - breakfast was great. Delicious nasi Kerabu and omellete. Spread of choice was decent. - staff was very attentive. The bell boy always greet with smile and help guest to open main door. - very near to the city centre.

- lowerground parking only accesible by stairs.

The location is good, the hospitality of the staffs simply awesome including doorman. Despite being old hotel, but the bed is comfy and view from room is great. WiFi connectivity is good and gym room is quite complete with equipments. Parking free too. My favorite hotel when in KB

Perhaps the breakfast menu should change. Nasi lemak is good but sambal a bit sweet to my liking but suits local. Coffee O is sweet. Would be great if there is coffee machine that brew fresh ground coffee..

Fixtures & fittings of a uniformly high standard; although some may feel the atmosphere is a little dated, I enjoy this kind of glamorous old school feel. Ensure you request a river view (glorious) as rooms on the street side face a derelict old building. Generous breakfast spread, a very wide range on offer.

The walls were thin, poor soundproofing. Big, heavy doors slamming.

The room is clean and does not smell despite the old carpet. The view was amazing from my room. The air conditioning works perfectly. I did notice some stains on the pillow but even with my sensitive skin, I did not itch. I had a good night sleep. The breakfast is simple and nice with enough variety.

Strangely, I can hear my neighbour rather loudly in the toilet. Which makes me wonder if they can hear me too. Haha..

Rooms were old but very well maintained. Service was a little slow but very friendly and warm. Housekeeping was excellent. We love that there's a bathtub in our room.

Perhaps if you want to charge for mineral water, you should at least provide the first 2 bottles free and then charge for extras. Upon checking in, there was no water given, my husband had to purchase them for RM2 each from the lobby. Room service food wasn't really up to expectations, I ordered Keropok lekor since I'm in Kelantan but it was really bad. Soundproof is a little poor, as I can hear what my neighbor was playing on TV even past midnight, and I have a toddler trying to sleep.

My room is riverview. The hotel is near to pasar siti khadijah. Parking on site very easy to get. Although we did not get the breakfast package, it looked delicious.

Our room has Aircond that always tripped if overloaded. Had to call room service multiple times. However after few electrical tripped we managed to get new room without charged.

Location is very strategic in KB. My room got bathtub, got some toiletries without bathrobe. Aircond is super cold which no need to switch on. Maybe the hotel's aircond covering the whole room. Mattress and pillow quite comfy as well as got many mirror which is super important for a woman.

The furniture too old, it will be perfect if got new furniture for the room. Carpet quite dusty and no Qiblat direction or sejadah provided. Food for the sahur is limited and so-so.

The room is spacious and clean. The location is great, easy access and in town. The sunset and river view is exceptional. Dedicated parking Water preasure is good Staff very helpful and friendly.

The room is a bit outdated. All window are lock, cannot open if feel stuffy Food is okay for sahur. Nothing fancy