Cleanness and breakfast was good The staff was kind mainly at restaurants and valet The pool area was fantastic and staff there were helpful

Desks for check in and out need more staff otherwise they are helpful

The hotel facilities were very satisfying. The swimming pool was perfect for a family holiday, especially with kids. The staff were very friendly and the room was clean and comfortable. We had a great stay!

The area around the hotel gets quite congested, especially during rush hours

Cannot fault it. Staff were incredible and friendly. Kids facilities are perfect! We even got free ice cream for our daughter at the pool which was so kind. Short walk to KLCC and Chow Kit area. Will stay again

Wouldn't recommend if you aren't travelling with kids

Super like....everything was superb !!! Location. Cleanliness, Bfast...room with bidet...just the type that satisfies me.

Errrr....pillows abit too soft.

Nice place. Very close to the towers and KLCC. They have a nice swimming pool as well. Staff was great. Rooms are clean and spacious.

Nothing.

Best

Every thing

Clean Good staff Location

Warmest welcome from the staffs

I dont see any thing that i dislike

Perfect hotel for families. Check in was quick, the lobby has a lot of seating areas and is very comfortable. My toddler loved the paradise trails. We wished the kids club was open though, because we only have the temporary one which was just a small room with very few toys. The staffs are all so friendly and smiley. Always available to help. Room service was fast as well. The elevators don’t have long waiting time even though it’s a busy hotel. We also loved the KLCC view! beautiful day to night. The breakfast buffet has a lot of choices and plenty of seats. The room is spacious and the beds are comfortable. Blankets are very warm. This may sound silly but the airconds are good not too cold or too hot because I find some hotels are either too cold or too hot and cannot find the right temperature.

Location wise, it is not near to any grocery store within walkable distance. No 7Eleven within 5-10 mins walking distance. By taxi yes but accounting for KL’s traffic, it won’t be a quick trip. Drivers kept confusing the location with the Chinatown one as the city center branch don’t easily show up in the location selection for Grab etc. So for each trip we have to make sure the driver knows we are not going to the chinatown branch. There is not enough seats for the pool area. And I wish the toilets comes with a small bathtub. I also find it hard to adjust the shower’s temperature. Each adjustment makes the water cold and it takes a while for it to warm up.

Great Location..Nice vibe..Buffet Breakfast was great..Water play was fun for my kids love it.

Should have waive off parking fee for guest.