Room was great.waiting time for lift was just okay,not longer.no waiting for check in n check out.i luv the lighting in the room.got qiblat direction n sajdah in the room.and spacious space for pray.the view also good enough.everything function as it suppose to.

The breakfast.less choices,late topup,not delicious. I wonder how their breakfast buffet going viral with that sort of menu. The parking was very scary.no lift from parking.i need to climb the stairs while bringing luggage

IDEAS hotel Kuala Lumpur is a luxurious and modern hotel located in the heart of Malaysia's bustling capital city. It offers a wide range of amenities and services, including spacious and well-appointed rooms, a rooftop pool, fitness center, and multiple dining options. The hotel prides itself on its excellent customer service and attention to detail, ensuring that guests have a comfortable and enjoyable stay. It is conveniently located near popular tourist attractions, making it an ideal choice for both business and leisure travelers. With its elegant design and top-notch facilities, IDEAS hotel Kuala Lumpur is the perfect choice for a memorable stay in Malaysia.

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Our stay at this hotel was truly exceptional in every way. From the moment we arrived, we were impressed by the elegant ambiance, the attention to detail, and the overall comfort of the property. The rooms were beautifully designed, immaculately clean, and equipped with all the amenities needed for a perfect stay. Beyond the stunning accommodations, what truly set this hotel apart was its outstanding staff. Every member of the team was professional, courteous, and genuinely committed to providing top-notch service. They went above and beyond to ensure that our experience was nothing short of perfect, always ready to assist with a warm smile and a willingness to accommodate any request. This hotel is a true gem, and we can’t wait to return!

We had a university reunion at the poolside bistro and stayed for 2 nights. Everything was awesome from the bellman who were helpful with bringing up items to the venue efficiently. The hi tea function at the bistro was amazing. The spread was amazing and delicious. All good feedback only. Syahmi was so so helpful and En Burhan managed his staff well. Miss Nonie who was sales rep was super efficient and easy to deal with from the beginning. The rooms were spacious and clean and bed so comfortable. Overall , our reunion was amazing , the bistro was amazing and the accommodation was amazing. The breakfast buffet was lovely too.

The lobby entrance needs more space

The new look is stylish and elegant. Location is bonus, near to MARA hq, pertama complex, sogo etc. Taxi and lrt station is nearby. Staffs are super friendly, be it at the receptionist counter or door guard. Affordable price.

I believe this is the same issue since i've been here in the time of Quality Hotel, no lift from parking lot to lobby. please avoid if you have knee pain or older people that have problem going up and down the stairs.

I like the new interior...awesome

I thought the hoteI changed or did something new to make it easy to go to the lobby after we parked our car at the basement.....damn it was so difficult and troublesome to go from basement carpark to the lobby....we got luggages, kids, old man/woman and we had to climb the stairs from the basement carpark to the lobby....are your brains damaged?....should have rectified it after the Quality Hotel....

The room was sufficient and comfortable for a night or 2 work stay. The staff was super friendly and helpful. Lucky for me, my room was ready early so I could check in immediately and took a nap before work. It's definitely a workplace hotel more than a vacation hotel.

It was convenient to my workplace, hence the location, but traffic can be mad as it is just after an entrance way to the school. Parking was a nightmare as well with the stairs, but they do offer a buggy service to your car if you need it.

Good welcoming and explain from joki and receptionist

They should spend inhouse quota seat for quest want to come for buffet dinner. Provide extra drinking water or put dispenser outside room, and give more sachet for extra sugar/creamer eventhough already call for request.

The fact the hotel is within city centre and easy access to other parts of KL. Staff are generally friendly and attentive. Reasonable buffet breakfast spread. I love the bathroom slippers they are comfy and not cheap looking or uncomfortable like in some other hotels. Overall good experience!

The noise from the Putra railway tracks can be annoying. Room is not sound proof so you can still hear the noise from neighbouring rooms. A little bit difficult to enter the car park but security guard was there to assist and pass through the barrier. No car park lift.

Located strategically near MARA, SOGO, Pertama Complex, Jalan TAR, and LRT station. Basically just a walking distance to everywhere. Could see KLCC from the window (in between other buildings). Room size is spacious, clean with cute interior. Breakfast was good, but not much choice.

Elevator is not accessible from basement parking (had to use stairs), just that during booking i was give an option for signature double bed or twin bed in which later i was informed during check-in they are only giving twin bed. For a room worth 200+ a night, i expect they provide toothbrush and hairdryer was out of service too.