Hotel was very clean and seemed recently renovated, bed was comfortable and everything in the room (air cond, shower, fan, TV) worked properly. TV had sports channels so was able to watch Premier League football. Location was good, close to three large malls and 10-15 mins walk from the city bus station, although not many budget eats available nearby. Bus 200 to Teluk Cempedak beach stops just around the corner and costs RM2 each way. Staff were friendly and helpful throughout our stay. Hot and cold water available from dispensers on each floor.

There was a bit of confusion at check in, we got charged twice for the Tourist Tax as the hotel didn't realise that Booking.com had already included it in the price. It was sorted in the end but unnecessary extra hassle. Worth noting that the price shown in the app doesn't include RM3 per night Pahang State Tax which also needed to be paid on arrival. Room was a bit of an odd layout, there was hardly any space between the bed and desk, and they had tried to fit a chair in the space which made getting out of bed difficult for the person sleeping by the wall. We just put the chair in the corner of the room while we were there.

This is our 2nd time staying here. We come back because of the location, cleanliness, lift, and for the room for 3. Our room was equipped with 6 wall sockets that make life easier for charging phones and all.

I think the price this time is a bit higher, and the availability of the parking spot was a bit challenging.

Single bed must be fixed it makes u comfortable when turn the bed move.aircond not cold.other wise perfect.worth it for money

Location & fast check in & out. Good counter service.

No coffee & tea maker INSIDE THE ROOM THOUGH IT IS STATED IN THE HOTEL DESCRIBTION IT IS AVIALBLE. So it is INCORRECT & BOOKING.COM should ask the managemnt to erase the untrue description detail. Only given 1 key card 👎

Very clean. There is tea/coffee in the room and a hot/cold water machine on the landing. Reception staff helpful and pleasant.

My room although comfortable did not have a window so no natural daylight.

i love everything about the hotel. The location is great(nxt to mall). There a hidden cafes around the hotel so there are so many food options. Its very peaceful.

The water pressure from the heater seems to be low.

Near with town and shopping mall. If you want to breakfast near with Kemaman Kopitam with only 3 minutes with walking distance. Room is clean and comfortable

Little bit small but okay for slept and rest

Good size of room. Clean and the hotel is nearby to shopping mall. Easy to get parking spot. The price could be less by walk in. Call them before you book.

the price on booking.com is slightly higher than direct booking with the hotel.

It would be nice to provide a hairdryer and mini fridge. No electric kettle just a shared water dispenser outside the room, located quite a distance from our room.

Location in the town. 100m walk to the Kuantan City Mall. Many eateries nearby.

Nothing just some of the rooms are still using key to open/lock. Sometimes it is a hassle. You need to put down your bag because u need both hands to unlock and open/push the order at the same time.