I had a great short vacation at Swiss Garden Residence in Kuantan. The apartment was clean, comfortable, and well-maintained. The amenities provided were excellent and made the stay even more enjoyable. What stood out the most was the location — the attached theme park was exceptional and perfect for kids, offering plenty of fun and excitement. Just a short distance away is Pantai Balok, an underrated gem. The beach was surprisingly clean, peaceful, and safe for children to swim and play freely. The surrounding area is also a plus, filled with a variety of restaurants serving delicious local food. Overall, it was a relaxing and enjoyable stay — perfect for a short family getaway.

The unit I booked was ideally located on the ground floor, facing the pool area, which added a delightful touch to my stay. Being on the ground floor provided easy access without the hassle of stairs or elevators, making it perfect for families with kids. It's also conveniently situated right by the beach, allowing for quick and easy access to the shore. The unit was well-equipped with kitchen amenities, including a stove, refrigerator, microwave, plates, cups, and utensils, making it convenient for light cooking or reheating meals. I was particularly impressed by the warm and welcoming staff during check-in, and the host graciously allowed a late check-out at 1 PM, which was a nice bonus. Overall, my stay at this unit was exceptional, and I highly recommend it to anyone looking for a serene beach getaway. I can't wait to return!

Nothing

Bed is comfy, clean and tidy. Staff very attentive to message and reply promply even until 1030pm.

Booked for 5 adults and 1 kid, but 2 of us have to sleep futon and without extra pillows and blankets. Washing machine is very dirty as we travelling for many days, we purposely booked with washing machine, but the washing machine was too dirty to use. We encountered whole building no water supply and forced to bath at ground floor public toilet using bidet pipe. Thought it's management issue but it's really bad experience for us. Overall the building is a bit rundown, but the unit is good and clean.

Location is good Premise is clean and furnishings are good Comfy bed nice pillows Living room.. adequately furnished. Kitchen meant for light cooking, reheating only.

AC In Living room was not that cold but manageable. When informed, Host suggested sending an air cooler as supplement. TQ. Water heater in one of the bathroom not working, but another was working in the 2nd bathroom... Anyways..nothing that can't be fix by a handyman.

Parking was very convenient. Home was adjacent to the service lift, easy to go down to the pool or up to the parking. Home is very clean with amenities like microwave, washing machine, fridge, induction cooker, internet, iron and netflix available. Pool was amazing with slides and is very theme park-like. A lot of eateries nearby and to go to the kuantan town takes about 30min. Theres a mart nearby and small mart at ground floor. All in all, really enjoyed our stay.

Only minor issue. No garbage plastic bag provided to put our rubbish (the dustbin is not layered with garbage bag) and we are expected to throw our rubbish at the designated place. Pls look into it. It would be nice if laundry detergent is also provided. Tq

Clean apartment at 7th floor, end unit facing the beach (beach partially hidden by another tall apartment in front/ side). Well equipped kitchenware & home appliances (fridge, washing machine, microwave, induction cooker, kettle). Good wifi with Netflix. Large pool with several water slides - perfect for family with kids. Direct access to the beach. Easy check-in & out (owner will give instruction via watsapp to collect the key from mail box) Variety of shops (convenience store, coffee shop, etc) & eateries nearby.

Small issue - shower head hanger is loose, hence u have to hold it during shower. Access gate to the beach is closed at 7pm.

Host is very proactive and accommodating.. Host provided the unit with complete set of basic amenities (electric stove, microwave, praying mat, drinking water, washing machine, extra towels, extra pilllows, folding mattress,extra tissues and others). Tv (netflix, youtube), air cond and fan. Check in instructions given far ahead completed with favorite tourist spot. Had stayed in many units in this and TB residence. Yes, this one stand out & worth every penny. Then of course, it clean & comfortable

Nothing. Just continue the good work

It locate at the ground floor. Very easy to access to the pool and playground. The beach also very attractive. My kids love to stay here.

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Room is fully equipped with tv, netflix, microwave, refrigerator, sofabed and fully aircond room + main hall. Have hot shower in both bathroom. Room at level 2. Waterpark is great facility in the hotel. Owner provide extra towel, blanket and mattress.

Waterpark (probably) not well cleaned. Can see sand at the bottom of the pool. The normal pool is kind of green color. Maybe because not properly maintained. Nothing much to complain regarding the house itself, its a properly cleaned and maintain by the house owner.

Apartment ni memang sesuai utk family of 6 macam saya. 2 bedroom with queen bed, 2 futon just nice 👍 kalau boleh added 2 pillow extra lagi bagus. The swimming pool is clean a suitable for adults n child's. The most important banyak tempat makan best2 berdekatan.

Satu je, please put an extra garbage bag as a spare. I stay here for 3D2N so, the rubbish bin is so tiny... Skali order breakfast dah full rubbish bin.