I recently had the pleasure of staying at this resort in Mauritius located on the west north of the island, and I cannot speak highly enough about my experience. From the moment I arrived, I was blown away by the fantastic facilities of the hotel. The design truly makes it feel like a piece of heaven, with the beach serving as the entrance to this beautiful paradise. The staff, at the resort are truly exceptional. The customer service is best in class and I have never experienced such attentive, respectful and friendly service anywhere else in the world. They truly go above and beyond to ensure that your stay is perfect in every way and all of them speak at least two languages: French and English. Sagit -housekeeping gent actually offered a ride back to the hotel when I bumped into him in town on his day off! Kudruth - went out of his way to help with renting a car and although very busy he was ever so accommodating jovial and attentive! Kavita - would welcome everyone at the buffet restaurant and remembered almost everyone’s name! She was very polite and always made some food suggestions based on preferences! Manoj - at Mayha Indian restaurant provided fantastic customer service! Very knowledgeable of the menu and very attentive suggesting types of drinks that would go best with the choice of food. Barlen - at Mayha restaurant took the time to share where we can buy the local made vanilla rum! Loveish - although it was 1am interacted with us and asked how can our experience be improved and actually provided some solutions to some of the queries we had! Taku- was the cleaning fairy! Always made sure there is water in the room and came in to make the bed even on the days when we didn’t need a clean! Tony - just knew his stuff on lobster night! He suggested the sauces to go with each sea food item and I couldn’t recommend this experience enough at the restaurant on the beach. Devina - pool staff always polite and greeting everyone :)

I can’t fault it. This is not applicable:)

Superb place on a stunning beach. Hotel rooms all secluded and quiet and photos do not do it justice. Grounds amazing as we're the very friendly staff. Food top notch and breakfast had plenty of variety. Would recommend this place to any of my friends

Not much to moan about but the price of a beer for non all inclusive was way over the top. Equivalent to 10.50 a pint in UK prices. I have stayed at 5 star Hotels before so they cannot trot out the 'we are 5 star line' Trousers and closed footwear a bit of a bind especially as some of my Bermuda shorts and leather sandals look very smart but that is minor gripe. Beer price really annoyed me

Beach was amazing, staff very friendly, grounds immaculate and really good food.

Excessively expensive food and drinks in resort, if not on an all-inclusive basis.

The location, the beach, our villa, vaste and comfortable, the staff , very kind and helping.

The food is very expensive as I was only on BB as I couldn’t take a half board option

Beautiful beach, garden and pools. Shops and restaurants within walking distance. Plenty of sunbeds and umbrellas both on the beach and by the pool.

The choice of food at breakfast was quite poor. There were strange dogs running around the hotel grounds, this happened daily, so apparently it's normal. From my point of view it is wrong.

Should you read this review and wonder, should I book, should I not? Do not hesitate any longer and BOOK! We liked absolutely everything, everything was perfect from the restaurants to the spa to the room and to the beach. We had a fantastic time and the staff really helped making the stay magical at all time (very kind attentions, surprises, upgrade wherever they could). The food was very good as well and there was plenty of choices (Indian, Thai, Buffet, French, etc). And when something was not going as planned, the staff would make sure everything would be sorted within minutes and would then exceed initial expectations which is so rare in hotels. It's an 11/10 stay! Special thanks to Fiona and Theodose Fleurie who both were amazing and made sure our honeymoon would go perfectly!

Oure 3 bedroom villa was amaxzng - spacious and well appointed with its own kitchen, terrace and pool. The Villa host Jit and his colleague Kevin the Villas manager went above and beyond what was expected to ensure we had everything we needed for lovely family celebration . Lovely pools, spa, food and a great choice of activities included.

We found the restaurants a little pricey by Mauritius standards. Quite a few biting insects when we were there. Communication with the property before we arrived was difficult and it was slow to get a reply but was excellent, once we arrived.

Really nice beach and pool. Great WiFi. Accomodation very nice. Some great staff eg Manoj, Dave, Krishna

A couple of staff are difficult. Like we didn’t get a towel card as the staff member had run out. The next day we got a mini telling off for not having cards. Restaurants are a pain if you don’t book as soon as you arrive, as they say they are fully booked, which is silly as when you are in them they are half full throughout the night. Makes for a very frustrating conversation with the restaurant reservations guy who’s only answer is to get the buffet. I assume people just don’t turn up, but then why not try to let people go if someone doesn’t show up, rather than continually trying to send people to the oasis buffet.

We stayed in a 3 bedroom villa, which was perfect for our needs (6 people). To our surprise, we had a helper (Joslyn) dedicated to our room. She managed hotel lunch/dinner bookings, organized breakfast in the room, cleaned and took care of us during our stay. She was very lovely and made our stay very pleasant. The BBQ in our villa garden was amazing and would highly recommend it. Shout out to the beach volleyball guy. We were the only ones to play a round and he joined in and made it so much more fun :). Another recommendation is the dive team, lead by Vivek our instructor. He was patient with us and helped us complete the advanced open water course. Good fun and amazing dive sites.

The reception staff were friendly but not very reliable. Our villa was the furthest away from the reception area/ parking lot so we called a buggy to pick us up sometimes. I had called in advance and requested for them to be there at a certain time, as we had an event planned (helicopter flight). We waited for 10 minutes and called again. In total the buggy, which takes 3-4 minutes from the reception to our villa, came almost 25 minutes too late. We ended up walking and I was not happy about this. The buffet is okay but not great, especially if you consider the price. We've stayed at other hotels, which had a far better selection.

Next to beach, beautiful gardens , excellent breakfast

Check in procedure was terrible and late and mattress very saggy and old in room