Breakfast at the buffet and dinner at the restaurants was pretty good for an all inclusive resort, and the shows were fun to watch. My kids had a blast, they really enjoyed the kids pool and the water slides, plus the nice ladies at the kids club. My partner loved the deli/coffee bar, they had great coffee and baked sweets for a mid afternoon snack. The staff was friendly and the room was clean and comfortable with a great AC. The location was great, with restaurants across the street if you wanted a break from the resort.

Besides the buffet, lunch was inconsistent... The sushi bar was not open every day, you had to be in line for over an hour to get a pizza and they were always running out of food (which it wasn't good) at the snack bar.

Different shows every night and things to do for the daytime at the pool

Not enough restaurants and not alot for kids to do.

I like the staff. Everyone was very polite and helpful. The restrooms were super clean. The restaurants were delicious with great service. My personal thanks to Alex from the buffet. I kindly asked him to do something for my wife and daughter's birthdays, and he and his coworkers were amazing. This was one of the best birthday surprises for my wife and the next day for my daughter. Again, the staff is amazing; there is almost no room for improvement. Oh yes, two more amazing waiters: David from Pancho's and Aaron from the buffet. Very nice people.

Not a swimmable beach. I mean, you can, but it's not safe. Every time could be your last. We got an Uber and used Chilleno public beach or Padilla public beach instead. I was very upset with the hotel for having a non-swimmable beachfront.

The food was good and facilities very nice. Staff was attentive.

The reservations only restaurants were not staffed for a facility of this size and reservations were not friendly. The food was adequate but left a lot to be desired. The salsa and traditional Mexican cuisine left a lot to be desired. The only good salsa was in morning on buffet, tortillas were not readily available, keep it simple at times. There were children screaming in the halls of the hotel at all hours. Add evening music (DJ or band) give adults a place to unwind. Renovate Lobby Restroom (get rid of the club salespeople).

Food had a lot of choices, however, sometimes some of the same items each day that there ended up not being a huge variety of different things to try during our week stay. Surprised there wasn't more fruit options or fresh guacamole every day. However, food was good. Pizza was great at the pizza shack. Drinks were okay, but light on the alcohol. So if you wanted a stronger drink, ask for an extra shot of alcohol to mix in yourself. Marco Polo restaurant had great food. Panchos had 'just okay' Mexican Food. Were never able to get reservations to the Asian restaurant Zai. However, it always looked quite busy, so must be good. A variety of desserts, but lots of the same thing each day. Breakfast was great. Does anything beat Mexican oatmeal? Love that stuff. Hotel staff was great and did a nice job of taking care of guests. Nightly entertainment - went to a few of these. Very amateur shows, so don't expect high quality productions. Hard to get loungers around the pool, you have to 'reserve' these with your pool towel extremely early if you want a place to lounge later after breakfast. The typical annoyance of folks that 'reserve' their chair and don't show up to use it until mid-afternoon, so it sits unused most of the day. They definitely need more pool chairs for guests, or at least add more loungers to the beach area. The hotel and grounds were very well kept, everything was clean. Beds were comfortable and rooms were cleaned nicely each day by housekeeping staff. There are 2 categories here - guests, or members. We did attend a membership presentation, and while we enjoyed our stay, we rarely return to the same place twice, so declined becoming members. However, I spoke to several members who have been coming there for 10-15 years and seem to be very happy with the resort. The location is great. We did go to downtown San Jose during the Thursday evening Art Walk - this is a MUST DO when visiting.

A little more food variety. Better quality of food at the Mexican restaurant.

The resort was very clean and the staff members were very friendly and helpful. The size of the resort was perfect as well. Not too big and not too small. Plenty of entertainment which kept my kids ages 4, 8, and 10 occupied all day long. My oldest enjoyed the beach volleyball games at 11am and 3pm daily. The waterpark was a big hit with my younger 2 kids. We also attended the show every evening and they were all fantastic.

Overall, the drinks were great, but I wish there were more options and better options of wine. It was also a bummer that adults could not go down the big waterslides. Also, we requested connecting rooms when we booked this resort and were very disappointed that they could not accommodate us in connecting rooms. It seems there are a very limited number of connecting rooms at this resort.

Beautiful grounds and pools. Beautiful beach

Too dark of lighting in hotel room. The soft sale for the newest addition of the lighthouse wasn't what we expected at all. Considering they passed off the salesman as a concierge. Also only app use for reaching hotel staff yet told it had or could be hacked. No blankets couldn't get one and never found the ice machine. We figured out the archaic coffee machine. Coffee was good though. Last day of housekeeping was subpar but oh well guess they knew we were leaving. Probably won't return to this resort anytime in the future.

The facility and everyone on the staff was great. Food and drink options were available all day. Having an adult only pool was important to us. We really liked that the pool water was clear, refreshing, and seemed not chlorinated.

This is a family friendly resort, so if kids and the noise that comes with them is not your thing then you'd be happier elsewhere. But the adult only pool is calm and relaxing so you can avoid the music and games if you like.

Everything in the hotel just hits the spot as an all-inclusive hotel. From the checkin to checkout, we received very nice service from our host Francisco and all the staffs in the hotel. Tasty foods and non-stop drinks are unbeatable, not to mention the good value for the price we paid.

Nothing

Location. Close to San Jose del Cabo and close to shops and restaurants. Very good housekeeping staff. Nice concierge. Very good buffet restaurant. They allow us to use facilities even after we did check out for our flight was not until 6 PM. Beautiful sunset. Coffee was not good. Beautiful sunrise.

The food at Pancho restaurant is not as good as expected. Did not get help from the staff while bringing our luggage from the Uber drop off area. Beach is not swimmable. Pool area is crowded in the middle of the day.