The staff were very helpful especially at reception when we arrived and din’t speak Spanish. They quickly used a translation app and we were booked in ,in no time! They were always friendly when we went in and out and willing to help in any way they could. Breakfast on a lovely terrace by the pool was also included and very substantial. The chambermaid did a great job of tidying our room without moving too much. The hotel has a bank and an ATM close by and also a laundry where they did a service wash for us. Walmart is nearby and has EVERYTHING!

The motorway is very close but we knew that before we arrived.

very nice room, clean, with a nice view to the front of the hotel, breakfast is good and the location is perfect.. minutes from everything you want to do.. beach, shopping, malls, restaurants, movie theaters, liquor/wine stores, I can't ask for anything more.

I love everything about Las Palmas.. the personnel is nice, friendly, helpful, polite.. the front office manager is such a lovely person, always going out of her way to accommodate your needs and make your stay more pleasant.

Very nice room with all of the amenities, very clean, very Mexican style, hotel. Every time I visit Cabo for vacation I always stay here, the staff is very nice and friendly, Janeth the Manager is a sweet and wonderful person and treat you with respect and very friendly and she will do anything to make your stay more comfortable.

My stay was too short

Great stay at suites las Palmas overall. The breakfast was yummy and staff were all friendly and helpful. The room had great a/c which was much appreciated. Location was walking distance from the beach and the downtown area which was great.

Only complaints were that the wifi was not strong enough to use in our room so we had to sit in the pool or lobby area if we needed to use the wifi. Traffic was a bit noisy when at the pool where the walls were open.

Very clean, quaint, quiet hotel. Breakfast every morning.

Since it's along a major road, it is a little loud. We could hear the traffic still from the room. The beds were a bit hard. Other than that, I love it here. My second stay in 2 years

A budget hotel in a charming building with a lot of character. The staff was extremely helpful and responsive to any requests. There seemed to be someone cleaning something every minute of the day - almost like on a ship. The breakfast was not to my American taste, but plentiful and the coffee was good. Served outside by the pool which was pleasant.

The blankets were very thin and no duvet covers. Water in the shower was just barely warm enough.

I liked the way management answered all my questions and communicated with me. I was planning to book a two-room suite, but it wasn't available. As a result, I booked a standard suite and a two beds room. However, thanks to Claudio Nunez, the general manager, we got an upgrade to a junior suite, and the rooms were close to each other. I also liked the fact that the rooms were big and comfortable for us to sleep, lounge, and for me to be able to complete my work also because the Wi-Fi never failed. The housekeepers were always ready to help as well. Thank you!

Even though the rooms were cleaned every day, some areas could use a deeper cleaning. Nothing terrible, but to keep more attention to some details. Also, breakfast was very basic. We appreciated it anyway, but it definitively can improve.

Janeth the front desk representative was excellent...very warm and accommodating and got us checked in quickly. And also the representative that took our luggage to the room-very courteous and professional. Also the suite we got checked into was amazing with the view and balcony.....I will be staying there again for sure

I wish they had hotel shuttle to airport and abit bigger breakfast

The people who work here are helpful and hardworking. Yanet made many great recommendations and went above and beyond to make our stay the best possible. We love to walk so the location was perfect.

Very clean. Breakfast was nice. Staff were nice. Very good location to drive from the airport. Bus station station nearby. Walk down to the beach takes a while but is worth it

Not the hotels fault but crossing the highway outside is tough - there is a pedestrian crossing across from WalMart but lights are unclear / weren't working when I was there