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8.5

503 reseñas

Hotel Ciudad Real Palenque

Hotel Ciudad Real Palenque

Carretera A Pakal-Na Km. 1.5, Col. La Mielera, Palenque, 29960, CS, México

Seleccione fechas para ver precios

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Aparcamiento Privado Gratuito

Wifi gratis

Servicio de habitaciones

Tobogán acuático

Hotel Ciudad Real Palenque

Hotel Ciudad Real Palenque is a four-star hotel in Palenque, Chiapas, Mexico, located about 0,9mi from the city center. Price starts from $71, and the property has 503 reviews to its name.

Address: Carretera A Pakal-Na Km. 1.5, Col. La Mielera. The hotel features a restaurant, outdoor swimming pool (free), kids' pool (free), private parking (free), free Wi-Fi, room service, a 24-hour front desk, air conditioning, and non-smoking rooms. Other amenities include a streaming service (like Netflix), waterslide, terrace, garden views, balcony, beach chairs/Loungers (free), parking on site (free), meeting/banquet facilities (extra charges), and a bar.

Family-friendly touches abound with a playground and garden areas, plus sun deck and on-site terrace spaces to enjoy—with massage (extra charges) available as well. Take in the garden view from a balcony, splash with the waterslide, or relax on a sun deck as Palenque’s charm unfolds around this hotel.

Three on-site dining options invite guests to linger over meals without stepping outside. Bambú offers a warm, family-friendly atmosphere with traditional and romantic touches, serving American, Mexican, and Local flavors. La Terreza brings a modern yet welcoming vibe, also serving American, Mexican, and Local dishes. Las Palmas presents a contemporary setting for families, with American, Mexican, and Local fare. Each venue adds its own flavor to evenings after a day exploring Palenque.

Two outdoor pools provide distinct options for guests. Pool 1 is an adults-only pool with a view, while Pool 2 is a kids-only pool with a view, making it easy to choose a relaxing adult retreat or a playful family outing.

Family-friendly touches abound with a playground and garden areas, plus sun deck and on-site terrace spaces to enjoy. Massage services are available for an extra charge. For convenience at checkout, cash is accepted along with Visa, American Express, and Mastercard.

Aeropuertos más cercanos

Palenque International Airport

1,3mi

Servicios más populares

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Aparcamiento Privado Gratuito

Wifi gratis

Servicio de habitaciones

Tobogán acuático

Servicio de streaming (como Netflix)

Aire acondicionado

Bar

Solárium

Aparcamiento en el Sitio

Terraza

Recepción 24 horas

Habitaciones para no fumadores

Sillas/Tumbonas de playa

Vista al jardín

Parque infantil

Jardín

Vista

Artículos de aseo gratis

Balcón

Habitaciones

Triple Room in Hotel Ciudad Real Palenque

Mostrar 12 fotos

Estándar, Triple

2 Camas Dobles

160 pies cuad.

Vista al jardín

Baño Privado

Balcón

Televisor de pantalla plana

x3

+

Más detalles

This air-conditioned room has simple colonial-style décor and views of the pool. All rooms offer a TV and a bathroom with a hairdryer and toiletries.

Junior Suite in Hotel Ciudad Real Palenque

Mostrar 12 fotos

Suite Junior

1 Cama King Size

215 pies cuad.

Vista al jardín

Baño Privado

Balcón

Televisor de pantalla plana

x5

+

x3

Más detalles

Junior Suite King Size Bed

Double Room in Hotel Ciudad Real Palenque

Mostrar 12 fotos

Estándar, 2 Camas Dobles

2 Camas Dobles

160 pies cuad.

Vista al jardín

Baño Privado

Balcón

Televisor de pantalla plana

x4

+

x3

Más detalles

Double Standard includes 2 double beds 131-150 width.

Mostrar 9 fotos

Habitación Estándar

+

Más detalles

Standard

Suite Deluxe

1 Cama King Size

x8

+

x5

Más detalles

Suite Deluxe

Suite

1 Cama King Size

x8

+

x5

Más detalles

Suite Standard

Superior, Doble

1 Cama Doble

x6

+

x3

Más detalles

Superior

Superior, 2 Camas Dobles

2 Camas Dobles

x4

+

x3

Más detalles

Superior Two Double Beds

Room

Mostrar 9 fotos

Estándar, Individual

Más detalles

Estándar, Vista Al Jardín

x10

+

x6

Más detalles

Room Garden View

Negocios

x10

+

x6

Más detalles

Room Business

Suite Junior, Vista Al Jardín

x5

+

x3

Más detalles

Junior Suite Garden View

Reseñas de huéspedes

8.5

503 reseñas

Categorías de evaluación

Limpieza

Comodidad

Ubicación

Instalaciones

Personal

Relación calidad-precio

Calidad del WiFi

Reseñas destacadas:

🇬🇧

Rach

8.2

enero de 2024

Really lovely location and facilities, staff were really helpful, we had a great comfortable stay and booked tours and taxis from reception. Food at the restaurant was really good.

More water for the room could have been available for the room, and the laundry service was expensive but still a good service.

🇳🇱

Marieke

8.2

agosto de 2024

Luxury hotel with lovely pool. Spacious rooms. Clean. 10-15 min walk from large supermarket, 15-20 minutes from cute restaurants and ADO bus station.

A bit worn down here and there. Staff (no English) not service minded.

🇮🇹

Alberto

8.2

enero de 2025

Position close to ruin area. Comfortable rooms, nice pool to have a rest and relax after the visit. The restaurant is an average one: we didn't have breakfast, but had dinner.

🇬🇧

Robert

8.2

noviembre de 2023

Good place to relax and all the facilities you would need from the restaurant to the pool.

Apparently you are not supposed to have any food and drink in your room! But we coped.

🇮🇪

Bernadette

8.2

junio de 2025

Food was great. Staff were really friendly. Good pool.

Geckos in the room :D

🇬🇷

Angeliki

9.1

noviembre de 2022

A fairytale hotel, a continuation of the superb nature that surrounded us. The food in the restaurant was very good, the rooms were huge overlooking the garden, with good wifi and very helpful staff.

I can't think of anything I don't like. The pool should be deeper.

🇳🇱

Maurits

8.2

julio de 2023

The pool, entree drink, garden, playground, restaurant

Hotel was almost empty and the room was at the side without view (not the side with the view on pool)

🇳🇱

Fm

9.1

septiembre de 2022

Great location near city center about 10min. walk via a main road, great wifi, neighbourhood was OK , rooms were spacious and very clean , great breakfast ! Secure and spacious parking .

Great stay ! Very near the Palenque archeological sites.

🇺🇸

Shannel

10

octubre de 2023

awesome stay, great restaurant, loved the hammock’s right outside my room! Not far walk from center.

🇪🇸

Chloe

9.1

diciembre de 2022

nice staff at the reception (not at the restaurant though) comfortable room, good amenities (pool..) good location plenty of food options at the restaurant

Puntos de interés cerca de Hotel Ciudad Real Palenque

Aeropuertos

Palenque International Airport

1,3mi

Restaurantes

Bambú

Cocinas

  • Americana
  • Mexicano
  • Local

Ambientes

  • Familiar
  • Tradicional
  • Romántico

La Terreza

Cocinas

  • Americana
  • Mexicano
  • Local

Ambientes

  • Familiar
  • Moderno
  • Romántico

Las Palmas

Cocinas

  • Americana
  • Mexicano
  • Local

Ambientes

  • Familiar
  • Moderno
  • Romántico

Piscinas

Ubicación

  • Al aire libre

Características

  • Con vista

Restricciones de edad

  • Solo para adultos

Disponibilidad

  • Todo el año

Ubicación

  • Al aire libre

Características

  • Con vista

Restricciones de edad

  • Solo para niños

Disponibilidad

  • Todo el año

Servicios de Hotel Ciudad Real Palenque

Restaurante

Piscina al aire libre

Piscina infantil

Centro de negocios

Aparcamiento Privado Gratuito

Wifi gratis

Servicio de habitaciones

Tobogán acuático

Servicio de streaming (como Netflix)

Aire acondicionado

Bar

Solárium

Aparcamiento en el Sitio

Terraza

Recepción 24 horas

Habitaciones para no fumadores

Sillas/Tumbonas de playa

Vista al jardín

Parque infantil

Jardín

Vista

Artículos de aseo gratis

Balcón

Reglas de estancia - Hotel Ciudad Real Palenque

  • Check-in / Salida

  • Mascotas

  • Internet

  • Restricciones de edad

  • Toque de queda

  • Aparcamiento

  • Niños y camas

  • Tarjetas aceptadas en esta propiedad

Preguntas Frecuentes - Hotel Ciudad Real Palenque

When are the check-in and check-out times for Hotel Ciudad Real Palenque?

Just so you're aware, Hotel Ciudad Real Palenque's check-in availability ranges from 15:00 to 21:30, and guests are requested to check out by 13:00.

Is there parking available at Hotel Ciudad Real Palenque?

Yes, there is ample parking available at Hotel Ciudad Real Palenque. The parking is free, private, and conveniently located on-site. Additionally, there is no need to make a reservation for the parking.

What's the nightly rate at Hotel Ciudad Real Palenque?

Hotel Ciudad Real Palenque's room rates start around $71. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.

Which room categories can I book at Hotel Ciudad Real Palenque?

At Hotel Ciudad Real Palenque, they offer Triple Rooms, Double Rooms, and Junior Suites. The Triple Rooms and Double Rooms are both 161 sqft in size and do not allow smoking. The Triple Rooms accommodate 3 adults and 1 child, while the Double Rooms accommodate 2 adults and 2 children. Both rooms have 2 double beds. The Junior Suite is 215 sqft in size and also does not allow smoking. It accommodates 2 adults and does not allow children, with a king-size bed.

How can guests spend their time at Hotel Ciudad Real Palenque?

Guests at Hotel Ciudad Real Palenque can spend their time enjoying the leisure amenities offered by the hotel. They can relax and cool off in the outdoor swimming pool, which offers a beautiful view. For families with children, there is a kids' pool with a waterslide where children can have fun. The hotel also provides beach chairs and loungers for guests to relax and enjoy the sun.

In terms of dining options, Hotel Ciudad Real Palenque has three restaurants on site. Bambú offers a family-friendly, traditional, and romantic ambiance, serving American, Mexican, and local cuisines. La Terreza and Las Palmas also provide family-friendly, modern, and romantic ambiances, with a similar menu offering American, Mexican, and local cuisines.

Overall, guests at Hotel Ciudad Real Palenque can make use of the pools, enjoy various dining options, and relax with massages if required.

Can guests use a pool at Hotel Ciudad Real Palenque?

The Hotel Ciudad Real Palenque has two pools. Pool 1 is available all season, located outdoors, and is restricted to adults only. It also features a view. Pool 2 is also available all season, located outdoors, and is restricted to kids only. It also features a view.

Does Hotel Ciudad Real Palenque feature its own restaurants?

Yes, the Hotel Ciudad Real Palenque has three restaurants available on site. The restaurants are Bambú, La Terreza, and Las Palmas. These restaurants offer a variety of cuisines including American, Mexican, and local dishes. The ambiances of the restaurants range from family-friendly to romantic, with some featuring a modern atmosphere.

Does Hotel Ciudad Real Palenque accept credit cards and cash payments?

Yes, Hotel Ciudad Real Palenque accepts both credit cards (Mastercard, Visa, American Express) and cash payments.

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