Located at the very heart of San Cristobal. Surrounded by restaurants, coffee stores, museums and many places of interest. The hotel is an old manor; well preserved, very cozy and clean. All personel was very kind.

My room's door lock was out of order and easy to hijack, I reported to the front desk but they just gave excuses and no solution. Parking is provided but on separated premises; they informed it's 2 streets away from the hotel, but it's actually 4 (not a big deal but why don't they just tell the true).

The location is highly advantageous, situated within walking distance of various restaurants and bars. There are also several local agencies available for booking tours outside the city. Additionally, the bus station is conveniently located just a few blocks away, making transit easy for travelers.

I loved my balcony overlooking the main square. Too bad I only had for 2 of my 4 days, even though I reserved a room with a view. The actual rooms overlooking the main square do not list a "view", which those without a view list "View" as a feature.

Biggest problem is the misclassification of which rooms have a view. I reserved a room with a view, but it was not delivered. I ended up in 3 separate rooms over 4 days. Poorly organized. Lots of work just to get what was promised and paid for. The WiFi was sub par and not available from my room.

Everything that we needed was there, just a few steps away

everything was ok

it was right in the center of town .

Everyone was very nice, specially the son owner of the location .

Rustic feel and location

Wi-Fi was very poor in rooms

Location was great

Would have preferred a room looking at the main road.

Superb location and fireplace in the hotel premises.

it was very cold in the room. All was ok, but next time I'd chose another place to stay due to value of money + there are better and more comfortable hotels with better price offer, they are just not in a such top center position, but the city is not big and is easy to walk and reach everything.

At an excellent area

No TV/Cable

Great location, right on the main square Super comfy bed and nice bedsheets Kept our luggage before check-in time

Staff was rude (apart from a couple of exceptions). If I am asking for something, I will expect the staff to stand from the sofa and stop looking at their phones. No safe box provided (even though it was advertised) Shower was cold with very low pressure (not ideal, since San Cristobal can get cold) Missing towels so we had to ask at reception