Perfect position, very nice room and kind staff.

The bathroom sink was clogged and, although we reported more than once to the staff, nobody fixed it. WiFi credentials had very short duration (probably less than 24hours). It is possible to book Day tours directly at the hotel but the price is much higher than that offered by other hotels.

the building was from the 1600 and had a nice old style mixed with a modern look, friendly staff.

the Wi-Fi wasn’t that good in over room and was a bit annoying we had to get a new password in the reception everyday for the Wi-Fi.

Excellent service housekeeping did an amazing job keeping it clean. Their restaurant service is great delicious and courteous. Front desk needs to be more greeting and courteous. Property is super inviting and clean. Walking distance to everything.

They didn’t have the beautiful relaxing bar open. Their restaurant was only opened for breakfast and lunch. Most importantly of all the hotel does not provide any information on transportation from and to airport. Very important you make arrangements before arrival.

Shower not hot enough

very comfortable beds. location amazing. helpful staff

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It's location! You have all that you need at a walking distance, banks, coffee shops, pharmacy, tourist hangouts, town square, excellent price, kind staff.

There is very little not to like, maybe the fact that it does not have an elevator to get to the higher floors

Clean and stylish rooms. Big shower room.

Tight room. Lack of heating system - only small portable heater fan.

We were at the hotel for sleeping purposes only. So, as for the place goes, is clean and comfortable.

Perfect location. Close by to primary areas such as the plaza, lots of restaurants between local, your usual americanized food, places to go dancing, regular small shopping stores and souvenir stores.

It is a beautiful old hotel close to the center plaza and many good restaurants.

Since it is an old structure, it had a smell of old dampness. Our 1st assigned room was way in back on the ground level. Even though it was very clean and beautifully decorated, it had a strong mold/mildew smell. They were able to relocate us to a 3rd floor room which was much better, but not completely free of smell.

Wifi was provided but you had to ask for a new password every 24 hrs. Hotel was nearby restaurants and shops.

The TV didn't work, we asked for assistance and staff was never able to fix it. We were there 5 nights. Toilet stopped flushing, we asked for assistance and staff fixed the issue. After cleaning was completed we came back to our room and no clean towels were provided. We had to ask for towels.