I really enjoyed my stay at this hotel. The staff was very friendly and helpful with any questions that I had. Specifically I had some questions about other transportation, if there was a copy place close (yes, right down the sidewalk), and if I can get more towels for my room. I got a room right off the pool which was a really nice pool. The employees made sure that the guests at the pool closed up their activities at a decent hour. My room was comfortable and ample. This hotel is very well located as it is right across the street from Aurrera Bodega (owned by Walmart) and I went over there about three times because I kept forgetting to buy things while I was in the store. I also walked around the neighborhood to buy items for a carne asada that I was going to the next day. I found a tortillería and got a kilo of tortillas. I found a market where I got my beef carved by the vendor right there. And then in the market, I found my salsa, vegetables, and other things I needed. When I go back, I am definitely going to stay here again. The location could not have been more ideal for me. I was catching the bus to Cintalapa right across the street and then on the return, the bus stopped right in front of the hotel. The store across the street made getting my forgotten items a lot easier. And the overall experience in the hotel with the room, pool, and staff was very comfortable.

I suppose the only thing that could have been better was that the safe in my room didn't work. But I didn't let staff know to have them come fix it. I think it was probably in need of a battery. But again, I didn't say anything and I am sure they probably would have fixed it had I asked.

We had a room with double bed but it was a very small room and we are traveling with our dog. My spouse asked for a bigger room and they gave us a room much bigger very very nice and clean at no extra charge. Very nice stay at an extremely low cost. In a nice part of town.

A little loud at night with The coming and going but that's the guests lack of courtesy. The floors are tiles so every step is heard.

The hotel has great location, there’s a grocery across the street pretty clean and nice staff

No Wi-Fi

in-room refrigerator, air conditioning, and a great hotel restaurant

beds were a bit hard, and the air conditioner leaks after a while. Could use more power plugs in the room

La atencion

Excelente

Nice room Comfy bed Very nuce staff Highli recommend

The facilities were clean and the decor was nice. All of the staff was friendly. The bed was really comfy and I liked that they had a “hard” pillow and a soft pillow.

The noise from the road was a bit loud in the morning. Although I did have a room facing the road/parking lot. My shower sort of leaked onto the rest of the bathroom floor, too.

Excellent hospitality Good value

Not a good hotel but not the worst

The service

I like the easy access to enter the hotel!

Is too far away from the center.