The location, tight next to a plaza with food court

The room wasn't as clean as it should have on arrival. It probably had been cleaned a few days prior was dusty and had 2 cockroaches. By the rest of the days there the Housekeeper did a good job on refreshing the room and didn't see more insects. I would recommend cleaning the bathroom walls. The pool was closed for the 4 days there. Beds were comfortable. Had a good night's rest. Food was okay . For the price was just right

The staff was always attentive. They tried to help me solve an issue with a plastic chair I needed, though they never could. When I called for the issue in the hall, they immediately solved it, though it never had to happen.

That the hotel doesn't have plastic chairs for people that might need one to take a shower sitting down, I didn't like that I had to call reception to turn on the light of the hall of the floor where I was staying. I had to make my long way to the room, in complete darkness and I use a cane to walk. It was very scary.

They are very nice people, at the front desk. The people from the cleaning service and the people at the restaurant. All of them are very kind!

When I arrived in the lobby there were tourists, from China or Korea that were sleeping on the couches of the lobby! When I came back from my activities they were still there, they stayed in the lobby like the whole day. It was very uncomfortable to see them just sitting and sleeping there. I entered my room like 4 times in the day and they won't even leave!

It was very close to many establishments and the overall place was very clean and organized. I really appreciated the attention on behalf of the staff, especially housekeeping who did an amazing job daily.

It was usually very hot in the restaurant area but it wasn’t much of a problem, more of a personal preference.

The attention I received from the front desk and girls in the dinning room. The location,as it's almost inside a mall where you can find whatever you are looking for.

The room... It was small and dark, the coffee maker was broken, there was not hot water to take a shower

Breakfast was delicious and well served. The room was neat and nice. I asked for an interview Xtra plastic chair to take a shower and it came fast.

It was noisy at night. I couldn't really sleep. The TV ia extremely small and the air conditioning didn't cool the room.

Good buffet breakfast Comfortable beds Good location near bus station

No remote control, could not use TV Not much hot water

I loved that I was able to check in earlier, The room was spacious with two big beds. The parking fee is paid by hotel ( The building is located on a big plaza with a shopping mall and cinema). The Hotel is centrally located, five minutes walking distance to the bus station. I would absolutely recommend it.

The only thing I didn’t care about is the fact that there was no window in the room, so I couldn’t get fresh air. Other than that it was perfect for what I needed.

Comfy room, buffet breakfast .

Bathroom's floor wasn't clean at all. Gym amenities were in terrible conditions.

The staff was very friendly and helpful

The room could use some maintenance. Light bulbs were going on and off they need to be replaced and the room could use some paint