The service and ambiance of Casa No Name is exceptional! This is our second year staying in the same Suite and we loved it all over again. We brought more friends to stay this year again too and they loved the whole experience. The complimentary breakfast is tasty & light while the omelette is superb as is the charcuterie plate we enjoyed at the private rooftop bar accompanied by artisan mezcals! A morning cold plunge in the dip pool started each day with a buzz & kept us feeling lively and energized! The staff are always welcoming and helpful and the rooms are very comfortable with everything you need. We look forward to coming back again!

There’s no fridge in the rooms. But the staff are more than willing to bring ice buckets to keep drinks cold.

Excellent service from the hotel personnel (Daniela, Lorena, Ricardo). The inconvenience for our stay was that we traveled with a group of friends for a destination wedding. We planned to stay together and placed our reservation on the same Hotel No Name. At the arrival we received as "surprise" that our room is in other location - a loft in a different street ( more than 5 minutes walking) without concierge, breakfast, nor reception services. We suggest that the administration SHOULD inform - VERY CLEALY- about his rooms facilities. The lofs are very comfortable but NOT for our booking purposes. Otherwise the original NO NAME hote is unique, very beautiful, kind and with a lots of nice details.

Location of the Loft rooms, is an apartment with small stairs, Should be good for the ones who preferred a room like an AIRB&B., with small stove and micro. The check-in, reception, breakfast and all other facilities are in a different location. The original No NAME rooms are in a different street,

Great, ancient and well maintained building Good linen Roof top Service The lofts are great too and the main property has lovely rooms

They charge you for everything. For a hotel in this price class I expect every day to receive new coffee and lotion and a biscuit etc but it had to be asked for and paid. The communication was a bit cumbersome and they wanted us to pay up front for the rooms (even if over booking and the cc was secured) The breakfast is very meagre- but delicious! In December it’s cold and you can only eat in the patio Also the linen smells a lot like chlorine and takes away the luxury feeling.

Location was great, walking distance to main square, markets and parroquia of San Miguel. The hotel was beautiful decorated and has rooftop bar with cool vibe. We loved the fact that bathroom was spacious , however to have hot water in the shower wasn’t that fast and easy. The staff was friendly , professional and receptive to our feedback. We had breakfast there and food was fesh and tasty, everything handmade , the banana bread delicious

The pillows were not that comfortable, for a luxury hotel boutique, I believe would be to have a menu of different type of pillows, not sure if the sheets linens were 100% cotton, it didn’t feel fresh to the skin touch. Our room was quite noisy .

The location was excellent , very friendly staff, beautiful property. We felt very at home.

Bed very, very hard, room very small. We reserved a “ loft style” accommodation, but what was not disclosed at time of booking is that the loft units are located at a totally different property several blocks away. We refused that property upon arrival and ended up staying at Casa no name, which is where we thought we were booking for originally.

Hotel staff were the best, in all regards. Location of hotel was perfect. Hotel rooms, lobby, eating area and rooftop bar were excellent.

Spa/pool tub in odd area, on way to bar/rooftop terrace > so we didn't use. Bathroom shower water pressure was VERY low, so no good shower had (not sure if other rooms had same issue). Beds were nice but bit too hard for my liking.

An absolute jewel box of a hotel! A classic old house, restored beautifully.. art and architecture blend into the interior gardens and create spaces you can relax and dream. Only 6 rooms so very exclusive feel. Staff are exceptional; they know each guest by name and make every effort to serve with hospitality. A rooftop bar with jacuzzi... feels like it's your own. Great location, easy walking to restaurants or the Plaza.

Although it advertises "breakfast included" this meant only coffee, juice, and a single piece of toast. However, you could order additional items for a cost, and all was delicious. There's nothing to dislike in this beautiful place.

My only criticism is two bottles of water should be left in the room Complimentary every day & I should not have to pay for coffee in the room. If the hotel had to charge a little more to the price, okay. I felt this was CHEAP and should have been included in this lovely hotel!!!

A timeless boutique hotel where beauty, history, and enchantment blend seamlessly with refined elegance and impeccable taste. Comfort and quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared by a masterful chef and served in a garden of breathtaking charm.

It is a beautiful historic building very close to the center of the historic center. Our room was quite spacious and relatively private. The staff was attentive and friendly.

This is nitpicking- but there was an air conditioner unit on our patio that belonged to another room - and unfortunately they used it a lot. We like to have the doors open at night - so it was a bit noisy from that.