I requested to switch rooms because there was a noisy disconnected fountain pump behind my original one. Dorian and Lilly were very accommodating and changed my room w/o hesitation. By no fault of the hotel I got sick at an outside restaurant called Cent'Anni, and was experiencing the effects while waiting for the new room. Dorian was amazing and got me into a really nice room asap so I could just rest, and also let me rest on a sofa while they prepped it so I wouldn't be huddled over the trash can in the lobby. Patty also received us very welcomingly in the middle of the night. She also helped me coordinate laundering my pants with the cleaning crew on Sunday before I was leaving and the town's dry cleaners were closed. And lets just say yes the pants were related to the restaurant food poisoning so it was a big ask. The staff went above and beyond to make sure I was comfortable and felt at home. They were helpful coordinating transportation to/from airport. Also the shower pressure was decent and the water stayed hot.

Very chill, quiet and clean place ! Rooms are spacious and all equiped ! Loved the shower !

Just the wi-fi doesn't reach the room. It works perfectly fine at the lobby but in the room we used our 4G. But we will definitely come back !!! We actually have another reservation on April 3rd, because we loved the place so much !!! Thank's to Sr Soto !

The location is great. Very spacious room, great amenities. The staff is great. They let you keep luggages even after check out. Highky recommended.

If you are a light sleeper, please bring ear plugs as there are noises due to the prime location.

The location was amazing. Staff was cordial. The room was large, pretty, and comfortable. We prefer the older hacienda style hotels, so this was great. The bathroom was also large and well equipped. Highly recommend.

Our room had no window or source of natural light. Others did, so will be sure to ask for that next time. We will be returning

The room was large and clean. The bed was comfortable and the bathroom was clean. The staff was helpful and the courtyard provided a beautiful relaxing atmosphere. The location was perfect!!

The A/C began gushing water in the middle of the night. The solution was to switch rooms, but that was not feasible at the early hour. I suggest servicing the A/C’s on a regular basis. Also, the shower had a mild sewage smell.

Lovely hotel! We felt at home all the time. Very big rooms and amazingly clean. Staff is very friendly and help us with all our questions. I would definitely stay here again.

The bed was not very comfortable but it’s perfectly fine if you are staying for just a few nights.

Room was incredibly spacious with an amazing courtyard view. During the week there is no noise from any clubs or places nearby so it is quite peaceful. Bed is comfy, staff is wonderful, WIFI is very strong for work, and the location is perfect. It's an incredibly good value

the hotel was right in the heart of things and it was easy to walk everywhere

i arrived on a long weekend and the disco next door was very loud BUT the staff kindly relocated me a few blocks away for a night

Delighted with the hotel, it is quiet, comfortable, beautiful and functional bathrooms. Best towels ever. The location is great in regards to the main attractions. I will come back for sure!

Nothing negative. Maybe a closer place for breakfast

The second room they gave me had heat and a very comfortable bed. Lots of hot water but pressure could be better. Not sure if it was a free upgrade.

First room was cold and uncomfortable