When I first arrived the desk put me in an old dirty, dark and uncomfortable room. I spoke with the desk and was the moved to a much more comfortable room with an excellent ocean view the was clean and had the amenities that I that I was getting when I booked my stay. This was 133 and was very comfortable and had refreshing qualities I reserved my stay for. Refrigerator. Nice bathroom with hairdryer, a safe, and ironing board. Then I was totally satisfied. My first night there I didn’t sleep well because of its location, and a dirty bathroom. Next stay I would like to be placed in room 134 or the same room I was in the second night of my stay. I was less than impressed with the room I given the first night.

The dirty dark room I stayed in the first night.

The view was amazing. I could see the Pacific Ocean. The installations are excellent and I could enjoy the landscapes and the nature. There were beautiful swimming pools to relax. I could eat a delicious breakfast at the open-air restaurant while I was looking at some divers, the turtles and the sea.

There were not lockers to safely store the belongings while I was swimming. There was not a private shower area. There were not dressing rooms for men and women near the swimming pools.

Our stay was a good deal since it was off-season. The room was very large and comfortable, with a balcony overlooking the ocean. I really enjoyed the three swimming pools and the large terrace overlooking the bay at the upper pool. It was nice to be on-site for the cliff divers. Most of the staff was very nice. It was fun to stay in a place that used to be one of the premier hotels in Acapulco!

The food wasn't great and the food & drinks were pricey. The location would make it hard to go anywhere else in Acapulco.

This is what Acapulco is all about. Forget the fancy hotels and the shallow facade of the newer parts of the town; real Acapulco is here, in this fading but beautiful hotel. Ignore the reviews about steps and distance from restaurants (it's on a cliff - what do you expect?) Staff are faultless, breakfast is fantastic, and the views are the best you can get.

Some more shade and beer by the pool would be nice!

This is all about location. If you want to see the cliff divers, this is where you stay, period. Security guards were very helpful. Food in the restaurant was wonderful, highly recommend the Ceasar salad con camerones. Million dollar views everywhere.

lack of wash and hand towels. We made due with bath towels.

The view is amazing and incredible centric. If you like it it is not necessary to leave the hotel at all

Accommodations could be a little bit better

location, View, and the room was very fresh

No elevators, so many stairs. it’s not handicap friendly you should have that on website

Spectacular view from balcony

In-house restaurant has a pretty standard menu.

Ver nice localization, amazing view from the balcony of room, very nice personal and gorgeous localisation, amazing !

location, location, location. the reason for staying here is to watch as many shows of the cliff divers as possible. it’s perfect.

the rooms are showing their age but the view and vintage ambiance more than makes up for an old bathroom