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7.5

257 recensioni

Hacienda de Castilla

Hacienda de Castilla

Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, 77524, QR, Messico

Scegli le date per vedere i prezzi

Ristorante

Piscina all'aperto

Piscina per bambini

Parcheggio Privato Gratuito

Wifi gratuito

Servizio in camera

Aria condizionata

Bar

Hacienda de Castilla

Hacienda de Castilla is a 3-star hotel in Cancún, Quintana Roo, Mexico, located about 1,6 mi from the city center. Address: Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64.

Featured amenities include a pet-friendly policy (extra charges), an on-site restaurant, an outdoor swimming pool and a kids' pool, free private parking and free Wi-Fi, plus room service. Shuttle service and airport shuttle carry extra charges, while meeting/banquet facilities also have an extra charge. The property offers air conditioning, a bar, a tour desk, a 24-hour front desk, non-smoking rooms, free beach chairs/lounge, a patio, a view, and free toiletries.

The property has 257 reviews, and rates start from $23.

Dining is anchored by Restaurante #1, the on-site Mexican restaurant that brings a family-friendly vibe to every meal. Perfect for a quick bite or a relaxed dinner, this in-house spot lets flavorsome Mexican cuisine be part of the stay without venturing far from the poolside fun.

The outdoor pool and a separate kids’ pool provide a refreshing oasis, complemented by free beach chairs and lounge areas for sun-soaked downtime. A bar nearby invites easy sips, and room service covers those evenings when a late-night snack sounds irresistible.

Practical comforts include a 24-hour front desk and a tour desk to help plan adventures, along with non-smoking rooms, air conditioning, free Wi-Fi, and free private parking. Pets are allowed on request with possible extra charges, and shuttle services (airport and other) carry additional fees.

Aeroporti più vicini

Cancún International Airport

10,2 mi

Cozumel International Airport

46 mi

Servizi più popolari

Ristorante

Piscina all'aperto

Piscina per bambini

Parcheggio Privato Gratuito

Wifi gratuito

Servizio in camera

Aria condizionata

Bar

Sportello escursioni

Parcheggio in loco

Reception 24 ore su 24

Camere non fumatori

Sedie da spiaggia/Sdraio

Patio

Vista

Prodotti da bagno gratuiti

Camere

Standard Twin Room in Hacienda de Castilla

Mostra 12 foto

Standard, 2 Letti Matrimoniali

2 Letti Matrimoniali

170 piedi quadri

Bagno Privato

TV a schermo piatto

Patio

Aria condizionata

+

Più dettagli

Standard is 161 square feet and includes 2 double beds 131-150 width.

Mostra 12 foto

Camera Standard

1 Letto Matrimoniale

+

Più dettagli

Mostra 12 foto

Standard, Tripla

2 Letti Matrimoniali

+

Più dettagli

Room

Mostra 12 foto

Camera - 3 Letti Singoli

Wifi

x3

+

x3

Più dettagli

Economy, 2 Letti Singoli

2 Letti Singoli

Più dettagli

Standard, Letto King Size

1 Letto King Size

Più dettagli

Mostra 12 foto

Camera Standard

Più dettagli

Standard, Singola

Più dettagli

Economy

Più dettagli

Dormitorio, Bagno Condiviso

Più dettagli

Deluxe

Più dettagli

Classica, Singola

Più dettagli

Recensioni degli ospiti

7.5

257 recensioni

Categorie di valutazione

Pulizia

Comfort

Posizione

Strutture

Personale

Rapporto qualità-prezzo

Qualità WiFi

Recensioni in evidenza:

🇨🇦

Jerry

10

febbraio 2025

Fir the price of the room it was much more than my expectations. Clean, quite, great staff. I even extended my stay for three more nights. I'll be leaving cancun for three days but will be rebooking this place to finish my vacation.the

When I first got to my room I closed the curtains and they fell down. Maintenance fixed it right away. Later on I turn on the ac no working. So I got moved to another room. It was all good then.

🇬🇧

Deigh

8.2

febbraio 2025

Clean and Convenient

Paying additional tax on arrival. This was not transparent and refusing to hand over the keys to our bedroom unless the tax was paid in cash. Offered to pay via card as we had no cash dollars on arrival. Reception refused but later accepted card. This is the same for Deigh booking on the 10th February as well. Please be more transparent next time. Paid 315,000 Pesos per room.

🇺🇸

Araceli

8.2

luglio 2023

The rooms are a decent size and has everything you may need. I enjoyed the aspect of having a restaurant on site and not having to go outside. The restaurant food had a lot of options and loved the arrachera dish. Breakfast is a lot of food options and staff is so friendly.

When you first arrive you are not sure where the door is, it makes it look uninviting, and the neighborhood makes you feel unsafe. One staff member was not helpful and other days other staff where helpful and friendly. When asking for an extra towel, I received an old towel that was worn down.

🇺🇸

Pamela

10

aprile 2023

I am positive we received an upgraded room which was wonderful as what I was expecting to see from the location.

The room door. Seemed to be easy for someone to break down to get in our room. Just a regular plywood door you see on a closet door at home. We only stayed for one night, but if I were to stay longer this would most be a concern for me. We ended up staying here due to a 5 am flight leaving islas mujeres, so those who need to be on the land for a quick flight this was great.

🇨🇦

Jaye

10

marzo 2024

Brand new in buildings and landscaping, Atenea is an absolute GEM on Holbox. It is quiet, safe, across the street from the beach, gorgeous buildings with all the amenities and owners 100% committed to ensuring the comfort of your stay.

Nothing at all not to like about this property.

🇫🇮

Anna

9.1

gennaio 2023

Super clean room, YouTube premium subscription on the TV and good condition system. Fair price cafeteria and helpful staff. Thanks for the receptionist, she borrowed me an adaptor ( I have returned it to your male colleague XD

Too far from the beach, but the bus 1 or 2 will bring you there (30 mins). Close to local shops and restaurants. The prices are 5 times less than in the hotel zone

🇬🇧

Deigh

8.2

febbraio 2025

Very clean and convenient to the move around.

Would like kettle for tea and coffee included.

🇫🇰

Faggiola

8.2

febbraio 2024

After a long flight we slept very well at the hotel. The bar and restaurant staff were lovely and made a great first impression of Mexico. Food was good too!

Nothing

🇺🇸

Lourdes

9.1

gennaio 2024

Good price Room it is ok

Shower it was not hot water

🇸🇪

Josedavidtoledo

8.2

dicembre 2022

The staff. They were very kind and respectful.

The air conditioner. The one in our room did a horrible sound, which made it impossible to sleep with. It needs maintenance.

Punti di Interesse Vicino a Hacienda de Castilla

Attrazioni

Palapas Park (Parque Las Palapas)

0,8 mi

Cenote Nohoch Nah Chich

2 mi

Cancun Scenic Tower (Torre Escénica)

2,9 mi

Jolly Roger Pirate Ship

3 mi

Mandala Cancun Nightclub

5,6 mi

La Isla Shopping Village

5,8 mi

Cancun Hotel Zone (Avenida Kukulkan)

6,2 mi

Kin Ha Water Park (Balneario Kin Ha)

7 mi

Isla Mujeres

7,3 mi

Playa Norte (North Beach)

7,5 mi

Ventura Park

10,4 mi

Xoximilco Cancun

12,6 mi

Contoy Island (Isla Contoy)

22,3 mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

23 mi

Selvatica

26,4 mi

Ristoranti

Restaurante #1

Cucine

  • Messicana

Ambienti

  • Adatto alle Famiglie

Piscine

Posizione

  • All'aperto

Disponibilità

  • Tutto l'anno

Servizi di Hacienda de Castilla

Ristorante

Piscina all'aperto

Piscina per bambini

Parcheggio Privato Gratuito

Wifi gratuito

Servizio in camera

Aria condizionata

Bar

Sportello escursioni

Parcheggio in loco

Reception 24 ore su 24

Camere non fumatori

Sedie da spiaggia/Sdraio

Patio

Vista

Prodotti da bagno gratuiti

Regole del soggiorno - Hacienda de Castilla

  • Check-in / Check-out

  • Animali domestici

  • Internet

  • Restrizioni di età

  • Coprifuoco

  • Parcheggio

  • Bambini e letti

  • Carte accettate presso questa struttura

Domande Frequenti - Hacienda de Castilla

Can I bring my pet to Hacienda de Castilla?

Yes, you can stay with your pet at Hacienda de Castilla hotel. However, please note that you need to request permission in advance and there may be additional charges associated with having a pet in your room.

What's the check-in and check-out schedule at Hacienda de Castilla?

The designated check-in period at Hacienda de Castilla begins at 15:00. As for check-out, it's before 12:00.

Is there parking available at Hacienda de Castilla?

Yes, Hacienda de Castilla offers convenient and free private parking facilities on site.

How much does a stay at Hacienda de Castilla cost?

Accommodations at Hacienda de Castilla can start from $23. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

Which room categories can I book at Hacienda de Castilla?

Hacienda de Castilla offers Standard Twin Rooms, which are non-smoking rooms with a size of 172 sqft. These rooms can accommodate 2 adults and 2 children and feature 2 double beds for a comfortable stay. Additional information about the rooms, such as accessibility features, is not provided.

What activities does Hacienda de Castilla offer?

Guests at Hacienda de Castilla can spend their time enjoying the hotel's leisure amenities. The hotel features an outdoor swimming pool and a separate kids' pool, providing a refreshing and fun setting for guests of all ages. Beach chairs and loungers are also available for guests to relax and soak up the sun.

For those looking for entertainment options, the hotel offers a pool table and various board games and puzzles for guests to enjoy.

When it comes to dining, guests can dine at the on-site restaurant, Restaurante #1. This family-friendly restaurant offers Mexican cuisine, giving guests a taste of the local flavors.

Overall, guests have plenty of options to keep themselves entertained and relaxed throughout their stay at Hacienda de Castilla.

Does Hacienda de Castilla have a pool for guests?

The Hacienda de Castilla hotel has one pool available. The pool is located outdoors and is available all season.

Does Hacienda de Castilla have on-site restaurants?

Yes, there is a restaurant on site at Hacienda de Castilla hotel. The restaurant is called Restaurante #1 and offers Mexican cuisine. It has a family-friendly ambiance.

Can I use my credit card at Hacienda de Castilla?

Yes, you can use your credit card at Hacienda de Castilla. The hotel accepts Mastercard and Visa as payment methods. However, it is also mentioned that cash is accepted, so you have the option to pay with either cash or credit card.