257 recensioni
Da
$23Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, 77524, QR, Messico
257 recensioni
1/52
Ristorante
Piscina all'aperto
Piscina per bambini
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Aria condizionata
Bar
Hacienda de Castilla is a 3-star hotel in Cancún, Quintana Roo, Mexico, located about 1,6 mi from the city center. Address: Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64.
Featured amenities include a pet-friendly policy (extra charges), an on-site restaurant, an outdoor swimming pool and a kids' pool, free private parking and free Wi-Fi, plus room service. Shuttle service and airport shuttle carry extra charges, while meeting/banquet facilities also have an extra charge. The property offers air conditioning, a bar, a tour desk, a 24-hour front desk, non-smoking rooms, free beach chairs/lounge, a patio, a view, and free toiletries.
The property has 257 reviews, and rates start from $23.
Dining is anchored by Restaurante #1, the on-site Mexican restaurant that brings a family-friendly vibe to every meal. Perfect for a quick bite or a relaxed dinner, this in-house spot lets flavorsome Mexican cuisine be part of the stay without venturing far from the poolside fun.
The outdoor pool and a separate kids’ pool provide a refreshing oasis, complemented by free beach chairs and lounge areas for sun-soaked downtime. A bar nearby invites easy sips, and room service covers those evenings when a late-night snack sounds irresistible.
Practical comforts include a 24-hour front desk and a tour desk to help plan adventures, along with non-smoking rooms, air conditioning, free Wi-Fi, and free private parking. Pets are allowed on request with possible extra charges, and shuttle services (airport and other) carry additional fees.
Aeroporti più vicini
Cancún International Airport
10,2 miCozumel International Airport
46 miRistorante
Piscina all'aperto
Piscina per bambini
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Aria condizionata
Bar
Sportello escursioni
Parcheggio in loco
Reception 24 ore su 24
Camere non fumatori
Sedie da spiaggia/Sdraio
Patio
Vista
Prodotti da bagno gratuiti
Mostra 12 foto
Standard, 2 Letti Matrimoniali
2 Letti Matrimoniali
170 piedi quadri
Bagno Privato
TV a schermo piatto
Patio
Aria condizionata
+
Più dettagli
Standard is 161 square feet and includes 2 double beds 131-150 width.
Mostra 12 foto
Camera Standard
1 Letto Matrimoniale
+
Più dettagli
Mostra 12 foto
Standard, Tripla
2 Letti Matrimoniali
+
Più dettagli
Mostra 12 foto
Camera - 3 Letti Singoli
Wifi
x3
+
x3
Più dettagli
Economy, 2 Letti Singoli
2 Letti Singoli
Più dettagli
Standard, Letto King Size
1 Letto King Size
Più dettagli
Mostra 12 foto
Camera Standard
Più dettagli
Standard, Singola
Più dettagli
Economy
Più dettagli
Dormitorio, Bagno Condiviso
Più dettagli
Deluxe
Più dettagli
Classica, Singola
Più dettagli
7.5
257 recensioniCategorie di valutazione
Pulizia
Comfort
Posizione
Strutture
Personale
Rapporto qualità-prezzo
Qualità WiFi
Recensioni in evidenza:
Jerry
10
febbraio 2025
Fir the price of the room it was much more than my expectations. Clean, quite, great staff. I even extended my stay for three more nights. I'll be leaving cancun for three days but will be rebooking this place to finish my vacation.the
When I first got to my room I closed the curtains and they fell down. Maintenance fixed it right away. Later on I turn on the ac no working. So I got moved to another room. It was all good then.
Deigh
8.2
febbraio 2025
Clean and Convenient
Paying additional tax on arrival. This was not transparent and refusing to hand over the keys to our bedroom unless the tax was paid in cash. Offered to pay via card as we had no cash dollars on arrival. Reception refused but later accepted card. This is the same for Deigh booking on the 10th February as well. Please be more transparent next time. Paid 315,000 Pesos per room.
Araceli
8.2
luglio 2023
The rooms are a decent size and has everything you may need. I enjoyed the aspect of having a restaurant on site and not having to go outside. The restaurant food had a lot of options and loved the arrachera dish. Breakfast is a lot of food options and staff is so friendly.
When you first arrive you are not sure where the door is, it makes it look uninviting, and the neighborhood makes you feel unsafe. One staff member was not helpful and other days other staff where helpful and friendly. When asking for an extra towel, I received an old towel that was worn down.
Pamela
10
aprile 2023
I am positive we received an upgraded room which was wonderful as what I was expecting to see from the location.
The room door. Seemed to be easy for someone to break down to get in our room. Just a regular plywood door you see on a closet door at home. We only stayed for one night, but if I were to stay longer this would most be a concern for me. We ended up staying here due to a 5 am flight leaving islas mujeres, so those who need to be on the land for a quick flight this was great.
Jaye
10
marzo 2024
Brand new in buildings and landscaping, Atenea is an absolute GEM on Holbox. It is quiet, safe, across the street from the beach, gorgeous buildings with all the amenities and owners 100% committed to ensuring the comfort of your stay.
Nothing at all not to like about this property.
Anna
9.1
gennaio 2023
Super clean room, YouTube premium subscription on the TV and good condition system. Fair price cafeteria and helpful staff. Thanks for the receptionist, she borrowed me an adaptor ( I have returned it to your male colleague XD
Too far from the beach, but the bus 1 or 2 will bring you there (30 mins). Close to local shops and restaurants. The prices are 5 times less than in the hotel zone
Deigh
8.2
febbraio 2025
Very clean and convenient to the move around.
Would like kettle for tea and coffee included.
Faggiola
8.2
febbraio 2024
After a long flight we slept very well at the hotel. The bar and restaurant staff were lovely and made a great first impression of Mexico. Food was good too!
Nothing
Lourdes
9.1
gennaio 2024
Good price Room it is ok
Shower it was not hot water
Josedavidtoledo
8.2
dicembre 2022
The staff. They were very kind and respectful.
The air conditioner. The one in our room did a horrible sound, which made it impossible to sleep with. It needs maintenance.
Attrazioni
Palapas Park (Parque Las Palapas)
0,8 miCenote Nohoch Nah Chich
2 miCancun Scenic Tower (Torre Escénica)
2,9 miJolly Roger Pirate Ship
3 miMandala Cancun Nightclub
5,6 miLa Isla Shopping Village
5,8 miCancun Hotel Zone (Avenida Kukulkan)
6,2 miKin Ha Water Park (Balneario Kin Ha)
7 miIsla Mujeres
7,3 miPlaya Norte (North Beach)
7,5 miVentura Park
10,4 miXoximilco Cancun
12,6 miContoy Island (Isla Contoy)
22,3 miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23 miSelvatica
26,4 miAttrazioni
Palapas Park (Parque Las Palapas)
0,8 miCenote Nohoch Nah Chich
2 miCancun Scenic Tower (Torre Escénica)
2,9 miJolly Roger Pirate Ship
3 miMandala Cancun Nightclub
5,6 miLa Isla Shopping Village
5,8 miCancun Hotel Zone (Avenida Kukulkan)
6,2 miKin Ha Water Park (Balneario Kin Ha)
7 miIsla Mujeres
7,3 miPlaya Norte (North Beach)
7,5 miVentura Park
10,4 miXoximilco Cancun
12,6 miContoy Island (Isla Contoy)
22,3 miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23 miSelvatica
26,4 miAeroporti
Cancún International Airport
10,2 miCozumel International Airport
46 miRestaurante #1
Cucine
Ambienti
Posizione
Disponibilità
Ristorante
Piscina all'aperto
Piscina per bambini
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Aria condizionata
Bar
Sportello escursioni
Parcheggio in loco
Reception 24 ore su 24
Camere non fumatori
Sedie da spiaggia/Sdraio
Patio
Vista
Prodotti da bagno gratuiti
Accessibilità
Intera unità al piano terra
Piani superiori accessibili solo tramite scale
All'aperto
Arredi esterni
Patio
Area Soggiorno
Area ristorante
Scrivania
Attività
Biliardo
Bagno
Asciugacapelli
Asciugamani
Bagno
Bagno ospiti
Bagno Privato
Carta igienica
Doccia
Prodotti da bagno gratuiti
Vasca o doccia
Camera da letto
Armadio o guardaroba
Biancheria
Caratteristiche di sicurezza
Accesso a professionisti sanitari
Kit di primo soccorso disponibili
Cibo & Bevande
Bar
Frutta
Pranzi al sacco
Ristorante
Vino/Champagne
Cucina
Prodotti per la pulizia
Tavolo da pranzo
Distanziamento fisico
Pagamento senza contanti disponibile
Generale
Animali ammessi
Area fumatori designata
Aria condizionata
Camere non fumatori
Pavimento in Piastrelle/Marmo
Servizio in camera
Struttura senza fumo
Internet
Wifi gratuito
Intrattenimento e Servizi per Famiglie
Giochi da tavolo/Puzzle
Media & Tecnologia
Canali satellitari
Canali via cavo
Telefono
TV
TV a schermo piatto
Parcheggio
Parcheggio in loco
Parcheggio Privato Gratuito
Servizi
Servizio sveglia
Servizio sveglia/Sveglia
Servizi di Pulizia
Pressa per abiti
Pulizia giornaliera
Servizi di Reception
Concierge
Deposito bagagli
Fattura fornita
Reception 24 ore su 24
Sportello escursioni
Servizi in Camera
Ferro da stiro
Presa vicino al letto
Servizi per Affari
Fax/Fotocopie
Sale riunioni/banchetti
Sicurezza & protezione
Accesso con chiave
Cassaforte
Estintori
Sicurezza 24 ore su 24
Videosorveglianza esterna
Videosorveglianza nelle aree comuni
Sicurezza alimenti & bevande
Cibo consegnato coperto in modo sicuro
Spa
Bagno pubblico
Piscina all'aperto
Piscina per bambini
Sedie da spiaggia/Sdraio
Trasporti
Navetta aeroportuale
Navetta per l'aeroporto
Servizio navetta
Servizio navetta aeroportuale
Vista
Vista
Vista cortile interno
Vista piscina
Dalle 15:00
Gli ospiti devono mostrare un documento d'identità con foto e una carta di credito al momento del check-in
Fino alle 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Politiche per i bambini
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Politiche per culle e letti aggiuntivi
No capacity for extra beds or cribs.
Contanti
Mastercard,
Visa,
Cash only
Questa struttura accetta contanti.
Can I bring my pet to Hacienda de Castilla?
Yes, you can stay with your pet at Hacienda de Castilla hotel. However, please note that you need to request permission in advance and there may be additional charges associated with having a pet in your room.
What's the check-in and check-out schedule at Hacienda de Castilla?
The designated check-in period at Hacienda de Castilla begins at 15:00. As for check-out, it's before 12:00.
Is there parking available at Hacienda de Castilla?
Yes, Hacienda de Castilla offers convenient and free private parking facilities on site.
How much does a stay at Hacienda de Castilla cost?
Accommodations at Hacienda de Castilla can start from $23. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at Hacienda de Castilla?
Hacienda de Castilla offers Standard Twin Rooms, which are non-smoking rooms with a size of 172 sqft. These rooms can accommodate 2 adults and 2 children and feature 2 double beds for a comfortable stay. Additional information about the rooms, such as accessibility features, is not provided.
What activities does Hacienda de Castilla offer?
Guests at Hacienda de Castilla can spend their time enjoying the hotel's leisure amenities. The hotel features an outdoor swimming pool and a separate kids' pool, providing a refreshing and fun setting for guests of all ages. Beach chairs and loungers are also available for guests to relax and soak up the sun.
For those looking for entertainment options, the hotel offers a pool table and various board games and puzzles for guests to enjoy.
When it comes to dining, guests can dine at the on-site restaurant, Restaurante #1. This family-friendly restaurant offers Mexican cuisine, giving guests a taste of the local flavors.
Overall, guests have plenty of options to keep themselves entertained and relaxed throughout their stay at Hacienda de Castilla.
Does Hacienda de Castilla have a pool for guests?
The Hacienda de Castilla hotel has one pool available. The pool is located outdoors and is available all season.
Does Hacienda de Castilla have on-site restaurants?
Yes, there is a restaurant on site at Hacienda de Castilla hotel. The restaurant is called Restaurante #1 and offers Mexican cuisine. It has a family-friendly ambiance.
Can I use my credit card at Hacienda de Castilla?
Yes, you can use your credit card at Hacienda de Castilla. The hotel accepts Mastercard and Visa as payment methods. However, it is also mentioned that cash is accepted, so you have the option to pay with either cash or credit card.
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