The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise air conditioning engine just outside the window. There were some build works (well advertised) going on during our stay, so, hopefully, some improvements are on the way.. Nevertheless, a good location for the last night prior to flying back.

Noisy air conditioning engine out of the window, poor lighting in the rooms.

Nice sized room and good location near the bus station

When I arrived the two receptionists were more interested in a telephone call on loudspeaker joking and having fun than even acknowledging me. Once they did after at least 5 minutes they were extremely polite. Just a hello sir I'll be with you after this call is all it takes especially when it sounded like a personal call and both seemed to be wrapped up in it.

The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.

The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.

Great location if you're traveling by bus. We just stayed the first night we arrived in Cancun. It took us a few hours to get out of the airport but the reception was open until late and we had no issues checking in. There's a huge supermarket close by and enough places to eat even late at night.

Súper central location for this downtown hotel. Restaurant on site; friendly helpful staff. Not touristic but close to restaurants/cafes and bus stops and convenience stores as needed. I have stayed here again and again and is a hidden gem in central CAN

Needs more tables around pool and cleaned off more frequently.

Stuff were helpful. On one occasion there were people next to me very loud. I went downstairs and talked to reception. They have instantly called them. Loud people stoped!

Smelly drain in the shower.

Was very close to local foods and only a 9 minute walk from Walmart. The staff was very kind and helpful when I needed assistance. The room was pretty spacious and the bed was large.

I did notice a small piece of trash here and there in my hotel room, it wasn't enough to bother me because the bed and bathroom were clean.

The size of room is really big.

The localization is horrable. I need to get a uber for anything you want to do.

An excellent stay for nearly two weeks at this hotel for me. Coming from U.S. I can see good value and this place has it all in that sense. It is a great place for long or short and I will definitely return to here in the future.

Location, cleanness and the staff was very nice. And the view from the terrace is beautiful.

My wife and I like very much the room, the only thing the room needs is a small refrigerator.