1453 reseñas
Desde
$50Avenida Uxmal 26 Super Manzana 2a, Cancun, 77500, QR, México
1453 reseñas
1/104
Piscina al aire libre
Piscina infantil
Wifi gratis
Servicio de habitaciones
Aire acondicionado
Bar
Solárium
Mostrador de tours
Hotel Plaza Kokai Cancún is a 4-star retreat in Cancún, Quintana Roo, Mexico. Located at Avenida Uxmal 26 Super Manzana 2a, the property sits about 1,7mi from the city center. Reviews total 1,461, and the minimum price starts from $50.
Featured amenities include an outdoor swimming pool (free) and a kids' pool (free), plus Wi‑Fi (free), air conditioning, and a bar. Other conveniences include a sun deck, terrace, private entrance, soundproof rooms, and a 24‑hour front desk. Non-smoking rooms, wheelchair accessibility, beach umbrellas (free), elevator, upper floors accessible by elevator, and extra-long beds (>6.5 ft), along with free toiletries and room service. A tour desk helps with local arrangements, while a business center (extra charges), meeting/banquet facilities (extra charges), and live music/performances (extra charges) provide additional options.
Located in Cancún, Quintana Roo, Mexico, the property offers a practical mix of leisure and business-ready spaces, including a pool, free Wi‑Fi, and accessible facilities.
Imagine Cancún’s sun-drenched days at a 4-star retreat offering an outdoor pool and a separate kids’ pool, both free to guests. For a more grown-up vibe, there’s an adults-only pool to swim and unwind. Lounging spots include a sun deck and a terrace, while an on-site bar is ready to pour something cold after a day of adventures.
Inside, free Wi‑Fi and air conditioning keep things comfortable, plus private entrance and soundproof rooms ensure privacy and quiet. Non-smoking rooms are available, and free toiletries plus room service add a convenient touch. Beach umbrellas are provided for sunny shore moments, and convenient elevator access helps reach upper floors, with a 24‑hour front desk ready to help at any hour.
For planning beyond the beach, a tour desk can arrange local excursions, while a business center and meeting/banquet facilities offer options for meetings or events (extra charges apply). Evening entertainment includes live music or performances for an additional fee. Payment options include cash, Visa, and Mastercard, with rates starting from $50.
Aeropuertos más cercanos
Cancún International Airport
9,5miCozumel International Airport
45,3miPiscina al aire libre
Piscina infantil
Wifi gratis
Servicio de habitaciones
Aire acondicionado
Bar
Solárium
Mostrador de tours
Entrada privada
Terraza
Habitaciones insonorizadas
Recepción 24 horas
Habitaciones para no fumadores
Accesible en silla de ruedas
Sombrillas de playa
Ascensor
Camas extra largas (> 2 m)
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Mostrar 8 fotos
Habitación - 2 Camas Dobles
2 Camas Dobles
260 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Pisos superiores accesibles por ascensor
x4
+
x3
Más detalles
Two Double Beds
Mostrar 6 fotos
Estándar, 2 Camas Individuales
2 Camas Individuales
x4
+
x3
Más detalles
Mostrar 7 fotos
Habitación accesible
1 Cama Doble
Accesible en silla de ruedas
+
Más detalles
Mostrar 7 fotos
Habitación con cama King, Accesible
1 Cama King Size
300 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Ducha
Más detalles
Mostrar 10 fotos
Superior, Tamaño King
1 Cama King Size
300 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Pisos superiores accesibles por ascensor
+
Más detalles
Mostrar 8 fotos
Suite Junior
1 Cama King Size
1 Sofá Cama
345 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Pisos superiores accesibles por ascensor
x5
+
x3
Más detalles
Mostrar 11 fotos
Apartamento Ático
1 Sofá Cama
1 Cama Queen Size
1615 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Pisos superiores accesibles por ascensor
+
Más detalles
Mostrar 10 fotos
Superior, Tamaño Queen
1 Cama Doble
260 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Pisos superiores accesibles por ascensor
x4
+
x3
Más detalles
Mostrar 5 fotos
Habitación con cama King
1 Cama King Size
260 pies cuad.
Baño Privado
Aire acondicionado
Ducha
Artículos de aseo gratis
x4
+
x3
Más detalles
Mostrar 5 fotos
Habitación - 2 Camas Dobles, Accesible
2 Camas Dobles
300 pies cuad.
Baño Privado
Entrada privada
Aire acondicionado
Ducha
x4
Más detalles
Mostrar 2 fotos
Superior, Doble/King
1 Cama Doble
1 Cama King Size
x4
+
x3
Más detalles
Superior includes either a king-size bed 150-183 width or a double bed 131-150 width.
Mostrar 3 fotos
Habitación - 2 Camas Individuales
2 Camas Individuales
Más detalles
7.6
1453 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Reseñas destacadas:
Alessandra
8.2
noviembre de 2024
The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise air conditioning engine just outside the window. There were some build works (well advertised) going on during our stay, so, hopefully, some improvements are on the way.. Nevertheless, a good location for the last night prior to flying back.
Noisy air conditioning engine out of the window, poor lighting in the rooms.
Anonymous
8.2
agosto de 2025
It was all in great shape! The staff were nice. The pool was great just wish it wasnt so deep for us short folks. I would definitely be back. Wish the rooms had a mini fridge and microwave. I also wanted free breakfast but that didnt come with the stay.
The pool was too deep for us short people and younger kids. No breakfast. No mini fridge. No microwave. No coffee maker. There was loud music playing several nights in a row.
Deion
8.2
mayo de 2025
The staff was very nice and helpful and the Uber drive to the Cancun entertainment strip is cheap.
The hotel room have very thin sheets and no covers, had to use my jacket on top of the sheet to keep warm. No covers for the bed was really the only issue/ negative.
Neil
8.2
marzo de 2024
Nice sized room and good location near the bus station
When I arrived the two receptionists were more interested in a telephone call on loudspeaker joking and having fun than even acknowledging me. Once they did after at least 5 minutes they were extremely polite. Just a hello sir I'll be with you after this call is all it takes especially when it sounded like a personal call and both seemed to be wrapped up in it.
Barbara
8.2
julio de 2023
The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.
The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.
Sonia
8.2
febrero de 2025
Great location if you're traveling by bus. We just stayed the first night we arrived in Cancun. It took us a few hours to get out of the airport but the reception was open until late and we had no issues checking in. There's a huge supermarket close by and enough places to eat even late at night.
David
9.1
abril de 2024
Súper central location for this downtown hotel. Restaurant on site; friendly helpful staff. Not touristic but close to restaurants/cafes and bus stops and convenience stores as needed. I have stayed here again and again and is a hidden gem in central CAN
Needs more tables around pool and cleaned off more frequently.
Zeljana
8.2
febrero de 2025
Stuff were helpful. On one occasion there were people next to me very loud. I went downstairs and talked to reception. They have instantly called them. Loud people stoped!
Smelly drain in the shower.
Maria
9.1
abril de 2024
Was very close to local foods and only a 9 minute walk from Walmart. The staff was very kind and helpful when I needed assistance. The room was pretty spacious and the bed was large.
I did notice a small piece of trash here and there in my hotel room, it wasn't enough to bother me because the bed and bathroom were clean.
Tyler
10
marzo de 2025
An excellent stay for nearly two weeks at this hotel for me. Coming from U.S. I can see good value and this place has it all in that sense. It is a great place for long or short and I will definitely return to here in the future.
Atracciones
Palapas Park (Parque Las Palapas)
0,3miCenote Nohoch Nah Chich
1,4miCancun Scenic Tower (Torre Escénica)
2,5miJolly Roger Pirate Ship
2,6miLa Isla Shopping Village
5,3miMandala Cancun Nightclub
5,3miCancun Hotel Zone (Avenida Kukulkan)
5,6miKin Ha Water Park (Balneario Kin Ha)
7,3miIsla Mujeres
7,6miPlaya Norte (North Beach)
8,1miVentura Park
9,7miXoximilco Cancun
11,9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22,3miContoy Island (Isla Contoy)
23miSelvatica
25,8miAtracciones
Palapas Park (Parque Las Palapas)
0,3miCenote Nohoch Nah Chich
1,4miCancun Scenic Tower (Torre Escénica)
2,5miJolly Roger Pirate Ship
2,6miLa Isla Shopping Village
5,3miMandala Cancun Nightclub
5,3miCancun Hotel Zone (Avenida Kukulkan)
5,6miKin Ha Water Park (Balneario Kin Ha)
7,3miIsla Mujeres
7,6miPlaya Norte (North Beach)
8,1miVentura Park
9,7miXoximilco Cancun
11,9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22,3miContoy Island (Isla Contoy)
23miSelvatica
25,8miAeropuertos
Cancún International Airport
9,5miCozumel International Airport
45,3miUbicación
Restricciones de edad
Disponibilidad
Piscina al aire libre
Piscina infantil
Wifi gratis
Servicio de habitaciones
Aire acondicionado
Bar
Solárium
Mostrador de tours
Entrada privada
Terraza
Habitaciones insonorizadas
Recepción 24 horas
Habitaciones para no fumadores
Accesible en silla de ruedas
Sombrillas de playa
Ascensor
Camas extra largas (> 2 m)
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Accesibilidad
Accesible en silla de ruedas
Baño con barras de apoyo
Pisos superiores accesibles por ascensor
Unidad accesible en silla de ruedas
Unidad completa en planta baja
Actividades
Eventos deportivos en vivo (transmisión)
Hora feliz
Música en vivo/Actuación
Área de estar
Área de descanso
Sofá
Baño
Artículos de aseo gratis
Baño
Baño Privado
Ducha
Papel higiénico
Secador de pelo
Toallas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Purificadores de aire
Comida y Bebida
Almuerzos para llevar
Bar
Cafetería en el hotel
Entrega de comestibles
Fruta
Vino/Champaña
Comodidades de la habitación
Enchufe cerca de la cama
Sofá cama
Distanciamiento físico
Check-in/out sin contacto
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Camas extra largas (> 2 m)
Ropa de cama
Exteriores
Muebles de exterior
Solárium
Terraza
General
Aire acondicionado
Área designada para fumar
Ascensor
Entrada privada
Habitaciones comunicantes disponibles
Habitaciones familiares
Habitaciones insonorizadas
Habitaciones para no fumadores
Instalaciones para huéspedes con discapacidad
Propiedad libre de humo
Servicio de habitaciones
Suelo de baldosa/mármol
Instalaciones de Negocios
Centro de negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Teléfono
TV
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
Extintores
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Envases para desayuno para llevar
Servicios
Servicio de despertador
Servicios de Limpieza
Limpieza diaria
Prensa para trajes
Servicios de Recepción
Conserje
Factura proporcionada
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Baño Público
Piscina al aire libre
Piscina infantil
Sombrillas de playa
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 11:30
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Políticas para niños
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
0+ años
5+ años
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Efectivo
Visa,
Mastercard,
Cash only
Esta propiedad acepta efectivo.
At what times are check-in and check-out at Hotel Plaza Kokai Cancún?
Your reservation at Hotel Plaza Kokai Cancún includes a check-in time of 15:00 and a check-out time of 11:30.
What are the rates at Hotel Plaza Kokai Cancún?
The base price for Hotel Plaza Kokai Cancún starts at $50. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Hotel Plaza Kokai Cancún?
The Hotel Plaza Kokai Cancún offers a variety of rooms for guests. They have Double or Twin Rooms that are disability accessible, Superior King Rooms, Standard Double Rooms, Double Rooms that are disability accessible, Junior Suites, Penthouse Apartments, and Superior Queen Rooms. The rooms range in size from 258 sqft to 1615 sqft and can accommodate between 2 to 4 adults, with some rooms also able to accommodate children. Smoking is not allowed in any of the rooms. The bed sizes vary between King, Queen, and Double beds.
Where can guests find entertainment in Hotel Plaza Kokai Cancún?
Guests at Hotel Plaza Kokai Cancún can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool or take a dip in the kids' pool. The hotel also offers beach umbrellas for guests who wish to soak up the sun by the beach. In the evenings, guests can enjoy live music and performances at the hotel. There is also a bar available where guests can unwind and enjoy a drink.
For business travelers, there is a business center available for any work needs. Additionally, guests can dine at the on-site restaurant, EL CAMAROTE MESON ESPAÑOL, which offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.
Please note that there are no specific details mentioned about any other amenities available at the hotel.
Does Hotel Plaza Kokai Cancún feature a pool area?
Hotel Plaza Kokai Cancún has one pool available. The pool is located outdoors and is open all season. However, there are age restrictions, as it is exclusively for adults only.
Does Hotel Plaza Kokai Cancún have on-site restaurants?
Yes, the Hotel Plaza Kokai Cancún has a restaurant on site called EL CAMAROTE MESON ESPAÑOL. The restaurant offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.
Are both cash and credit cards valid payment options at Hotel Plaza Kokai Cancún?
Yes, both cash and credit cards are valid payment options at Hotel Plaza Kokai Cancún. According to the provided information, cash is accepted as a payment method at the hotel, in addition to credit cards such as Mastercard, Visa, American Express, and UnionPay.
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