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7.6

1453 reseñas

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún

Avenida Uxmal 26 Super Manzana 2a, Cancun, 77500, QR, México

Seleccione fechas para ver precios

Piscina al aire libre

Piscina infantil

Wifi gratis

Servicio de habitaciones

Aire acondicionado

Bar

Solárium

Mostrador de tours

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún is a 4-star retreat in Cancún, Quintana Roo, Mexico. Located at Avenida Uxmal 26 Super Manzana 2a, the property sits about 1,7mi from the city center. Reviews total 1,461, and the minimum price starts from $50.

Featured amenities include an outdoor swimming pool (free) and a kids' pool (free), plus Wi‑Fi (free), air conditioning, and a bar. Other conveniences include a sun deck, terrace, private entrance, soundproof rooms, and a 24‑hour front desk. Non-smoking rooms, wheelchair accessibility, beach umbrellas (free), elevator, upper floors accessible by elevator, and extra-long beds (>6.5 ft), along with free toiletries and room service. A tour desk helps with local arrangements, while a business center (extra charges), meeting/banquet facilities (extra charges), and live music/performances (extra charges) provide additional options.

Located in Cancún, Quintana Roo, Mexico, the property offers a practical mix of leisure and business-ready spaces, including a pool, free Wi‑Fi, and accessible facilities.

Imagine Cancún’s sun-drenched days at a 4-star retreat offering an outdoor pool and a separate kids’ pool, both free to guests. For a more grown-up vibe, there’s an adults-only pool to swim and unwind. Lounging spots include a sun deck and a terrace, while an on-site bar is ready to pour something cold after a day of adventures.

Inside, free Wi‑Fi and air conditioning keep things comfortable, plus private entrance and soundproof rooms ensure privacy and quiet. Non-smoking rooms are available, and free toiletries plus room service add a convenient touch. Beach umbrellas are provided for sunny shore moments, and convenient elevator access helps reach upper floors, with a 24‑hour front desk ready to help at any hour.

For planning beyond the beach, a tour desk can arrange local excursions, while a business center and meeting/banquet facilities offer options for meetings or events (extra charges apply). Evening entertainment includes live music or performances for an additional fee. Payment options include cash, Visa, and Mastercard, with rates starting from $50.

Aeropuertos más cercanos

Cancún International Airport

9,5mi

Cozumel International Airport

45,3mi

Servicios más populares

Piscina al aire libre

Piscina infantil

Wifi gratis

Servicio de habitaciones

Aire acondicionado

Bar

Solárium

Mostrador de tours

Entrada privada

Terraza

Habitaciones insonorizadas

Recepción 24 horas

Habitaciones para no fumadores

Accesible en silla de ruedas

Sombrillas de playa

Ascensor

Camas extra largas (> 2 m)

Pisos superiores accesibles por ascensor

Artículos de aseo gratis

Habitaciones

Standard Double Room in Hotel Plaza Kokai Cancún

Mostrar 8 fotos

Habitación - 2 Camas Dobles

2 Camas Dobles

260 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Pisos superiores accesibles por ascensor

x4

+

x3

Más detalles

Two Double Beds

Mostrar 6 fotos

Estándar, 2 Camas Individuales

2 Camas Individuales

x4

+

x3

Más detalles

Mostrar 7 fotos

Habitación accesible

1 Cama Doble

Accesible en silla de ruedas

+

Más detalles

Double or Twin Room - Disability Access in Hotel Plaza Kokai Cancún

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Habitación con cama King, Accesible

1 Cama King Size

300 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Ducha

Más detalles

Superior King Room in Hotel Plaza Kokai Cancún

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Superior, Tamaño King

1 Cama King Size

300 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Pisos superiores accesibles por ascensor

+

Más detalles

Junior Suite in Hotel Plaza Kokai Cancún

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Suite Junior

1 Cama King Size

1 Sofá Cama

345 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Pisos superiores accesibles por ascensor

x5

+

x3

Más detalles

Penthouse Apartment in Hotel Plaza Kokai Cancún

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Apartamento Ático

1 Sofá Cama

1 Cama Queen Size

1615 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Pisos superiores accesibles por ascensor

+

Más detalles

Superior Queen Room in Hotel Plaza Kokai Cancún

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Superior, Tamaño Queen

1 Cama Doble

260 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Pisos superiores accesibles por ascensor

x4

+

x3

Más detalles

Standard King Room in Hotel Plaza Kokai Cancún

Mostrar 5 fotos

Habitación con cama King

1 Cama King Size

260 pies cuad.

Baño Privado

Aire acondicionado

Ducha

Artículos de aseo gratis

x4

+

x3

Más detalles

Double Room - Disability Access in Hotel Plaza Kokai Cancún

Mostrar 5 fotos

Habitación - 2 Camas Dobles, Accesible

2 Camas Dobles

300 pies cuad.

Baño Privado

Entrada privada

Aire acondicionado

Ducha

x4

Más detalles

Mostrar 2 fotos

Superior, Doble/King

1 Cama Doble

1 Cama King Size

x4

+

x3

Más detalles

Superior includes either a king-size bed 150-183 width or a double bed 131-150 width.

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Habitación - 2 Camas Individuales

2 Camas Individuales

Más detalles

Reseñas de huéspedes

7.6

1453 reseñas

Categorías de evaluación

Limpieza

Comodidad

Ubicación

Instalaciones

Personal

Relación calidad-precio

Calidad del WiFi

Reseñas destacadas:

🇬🇧

Alessandra

8.2

noviembre de 2024

The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise air conditioning engine just outside the window. There were some build works (well advertised) going on during our stay, so, hopefully, some improvements are on the way.. Nevertheless, a good location for the last night prior to flying back.

Noisy air conditioning engine out of the window, poor lighting in the rooms.

🇺🇸

Anonymous

8.2

agosto de 2025

It was all in great shape! The staff were nice. The pool was great just wish it wasnt so deep for us short folks. I would definitely be back. Wish the rooms had a mini fridge and microwave. I also wanted free breakfast but that didnt come with the stay.

The pool was too deep for us short people and younger kids. No breakfast. No mini fridge. No microwave. No coffee maker. There was loud music playing several nights in a row.

🇺🇸

Deion

8.2

mayo de 2025

The staff was very nice and helpful and the Uber drive to the Cancun entertainment strip is cheap.

The hotel room have very thin sheets and no covers, had to use my jacket on top of the sheet to keep warm. No covers for the bed was really the only issue/ negative.

🇬🇧

Neil

8.2

marzo de 2024

Nice sized room and good location near the bus station

When I arrived the two receptionists were more interested in a telephone call on loudspeaker joking and having fun than even acknowledging me. Once they did after at least 5 minutes they were extremely polite. Just a hello sir I'll be with you after this call is all it takes especially when it sounded like a personal call and both seemed to be wrapped up in it.

🇺🇸

Barbara

8.2

julio de 2023

The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.

The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.

🇩🇪

Sonia

8.2

febrero de 2025

Great location if you're traveling by bus. We just stayed the first night we arrived in Cancun. It took us a few hours to get out of the airport but the reception was open until late and we had no issues checking in. There's a huge supermarket close by and enough places to eat even late at night.

🇺🇸

David

9.1

abril de 2024

Súper central location for this downtown hotel. Restaurant on site; friendly helpful staff. Not touristic but close to restaurants/cafes and bus stops and convenience stores as needed. I have stayed here again and again and is a hidden gem in central CAN

Needs more tables around pool and cleaned off more frequently.

🇲🇽

Zeljana

8.2

febrero de 2025

Stuff were helpful. On one occasion there were people next to me very loud. I went downstairs and talked to reception. They have instantly called them. Loud people stoped!

Smelly drain in the shower.

🇺🇸

Maria

9.1

abril de 2024

Was very close to local foods and only a 9 minute walk from Walmart. The staff was very kind and helpful when I needed assistance. The room was pretty spacious and the bed was large.

I did notice a small piece of trash here and there in my hotel room, it wasn't enough to bother me because the bed and bathroom were clean.

🇺🇸

Tyler

10

marzo de 2025

An excellent stay for nearly two weeks at this hotel for me. Coming from U.S. I can see good value and this place has it all in that sense. It is a great place for long or short and I will definitely return to here in the future.

Puntos de interés cerca de Hotel Plaza Kokai Cancún

Atracciones

Palapas Park (Parque Las Palapas)

0,3mi

Cenote Nohoch Nah Chich

1,4mi

Cancun Scenic Tower (Torre Escénica)

2,5mi

Jolly Roger Pirate Ship

2,6mi

La Isla Shopping Village

5,3mi

Mandala Cancun Nightclub

5,3mi

Cancun Hotel Zone (Avenida Kukulkan)

5,6mi

Kin Ha Water Park (Balneario Kin Ha)

7,3mi

Isla Mujeres

7,6mi

Playa Norte (North Beach)

8,1mi

Ventura Park

9,7mi

Xoximilco Cancun

11,9mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

22,3mi

Contoy Island (Isla Contoy)

23mi

Selvatica

25,8mi

Piscinas

Ubicación

  • Al aire libre

Restricciones de edad

  • Solo para adultos

Disponibilidad

  • Todo el año

Servicios de Hotel Plaza Kokai Cancún

Piscina al aire libre

Piscina infantil

Wifi gratis

Servicio de habitaciones

Aire acondicionado

Bar

Solárium

Mostrador de tours

Entrada privada

Terraza

Habitaciones insonorizadas

Recepción 24 horas

Habitaciones para no fumadores

Accesible en silla de ruedas

Sombrillas de playa

Ascensor

Camas extra largas (> 2 m)

Pisos superiores accesibles por ascensor

Artículos de aseo gratis

Reglas de estancia - Hotel Plaza Kokai Cancún

  • Check-in / Salida

  • Mascotas

  • Internet

  • Restricciones de edad

  • Toque de queda

  • Aparcamiento

  • Niños y camas

  • Tarjetas aceptadas en esta propiedad

Preguntas Frecuentes - Hotel Plaza Kokai Cancún

At what times are check-in and check-out at Hotel Plaza Kokai Cancún?

Your reservation at Hotel Plaza Kokai Cancún includes a check-in time of 15:00 and a check-out time of 11:30.

What are the rates at Hotel Plaza Kokai Cancún?

The base price for Hotel Plaza Kokai Cancún starts at $50. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Hotel Plaza Kokai Cancún?

The Hotel Plaza Kokai Cancún offers a variety of rooms for guests. They have Double or Twin Rooms that are disability accessible, Superior King Rooms, Standard Double Rooms, Double Rooms that are disability accessible, Junior Suites, Penthouse Apartments, and Superior Queen Rooms. The rooms range in size from 258 sqft to 1615 sqft and can accommodate between 2 to 4 adults, with some rooms also able to accommodate children. Smoking is not allowed in any of the rooms. The bed sizes vary between King, Queen, and Double beds.

Where can guests find entertainment in Hotel Plaza Kokai Cancún?

Guests at Hotel Plaza Kokai Cancún can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool or take a dip in the kids' pool. The hotel also offers beach umbrellas for guests who wish to soak up the sun by the beach. In the evenings, guests can enjoy live music and performances at the hotel. There is also a bar available where guests can unwind and enjoy a drink.

For business travelers, there is a business center available for any work needs. Additionally, guests can dine at the on-site restaurant, EL CAMAROTE MESON ESPAÑOL, which offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.

Please note that there are no specific details mentioned about any other amenities available at the hotel.

Does Hotel Plaza Kokai Cancún feature a pool area?

Hotel Plaza Kokai Cancún has one pool available. The pool is located outdoors and is open all season. However, there are age restrictions, as it is exclusively for adults only.

Does Hotel Plaza Kokai Cancún have on-site restaurants?

Yes, the Hotel Plaza Kokai Cancún has a restaurant on site called EL CAMAROTE MESON ESPAÑOL. The restaurant offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.

Are both cash and credit cards valid payment options at Hotel Plaza Kokai Cancún?

Yes, both cash and credit cards are valid payment options at Hotel Plaza Kokai Cancún. According to the provided information, cash is accepted as a payment method at the hotel, in addition to credit cards such as Mastercard, Visa, American Express, and UnionPay.