spacious room; good bed and linens; quiet, efficient A/C; rooftop lap pool w/ loungers (not many); quiet overall (maybe due to low season); mini-fridge; spacious bathroom w/ good hot/warm water and shower, double sinks. Overall good value if the price is right.

Ground floor restaurant. No outdoor seating; mediocre breakfast:no whole grain bread (pan integral); no toaster; hot dogs instead of bacon or ham; no choice eggs-only scrambled; fake orange juice: read drink; hot options more suitable for lunch; no avocado w/ the salad items ). Might be better to offer breakfast at rooftop area w/ morning sun.

We had a nice stay at Mex Hotels. Its centrally located in Downtown Cancun so we could literally walk from the ADO bus station. Our room was huge with a comfortable bed, desk and lovely shower. It also had storage which was a great touch. The restaurant downstairs was expensive but not bad, we ate there twice but mainly nipped to all the delicious restaurants that are in 10 minute walking from the place. It's also very easy

Nothing it was fit for purpose! Nothing crazy special about it and of course the price is high but we had a nice room & and its Cancun after all everything is expensive.

We stayed at this hotel for one night before our flight. The location was perfect for us, as we needed a place near the bus stop. We had dinner at the rooftop restaurant—the food was delicious, the service was great, and the prices were reasonable. The hotel staff didn’t speak English very well but made a sincere effort to help us. Our room was comfortable, with a large bed, a nice rain shower, and a modern design. Overall, we were happy with our stay, and the price was good.

We checked out at 6:30 AM and unfortunately couldn’t have breakfast. We asked for an early breakfast or a lunch box, but the hotel didn’t offer this option. Also, the wardrobe was quite small for a longer stay, and it was a bit noisy at night, possibly due to the air conditioning.

The location is very close to the bus station, which is convenient. It's very Central in downtown, if you want to stay downtown and that you could take buses or taxi to the beach easily. The layout of the hotel is nice. Has an excellent rooftop bar, pool, and exercise room. The servers on the rooftop are very nice. . The hotel had shampoo dispensers In the shower area, which is environmentally friendly, important to me, instead of little, tiny bottles. The breakfast was good

The TV stopped working for a number hours when I was in the room but these things do happen from time to time. I would like to suggest that the hotel has a large jug of water either in the lobby or on each floor. So that you can refill your water bottle. This has multiple benefits. One The hotel will save the cost of giving little bottles of water to every room which is expensive. It cuts down on plastic waste. And it can lead to decreased costs of the hotel's garbage fees.

This hotel delivered great value for money and genuinely surprised me. The location is perfect—right across from the ADO bus stop and just minutes from the local buses that take you to the stunning beaches in the Hotel Zone for only 12 pesos. Plus, there’s a massive supermarket right across the street, which is super convenient. The rooms are larger than they seem, clean, and comfortably cool. The bathroom and shower setup is fantastic, with double sinks and enough space in the walk-in shower to host a small party. I requested a quiet room and was given one on the first floor, with no outside window but overlooking the breakfast area. It wasn’t an issue at all. The rooftop is a great spot to relax, catch the sunrise, or sunbathe, though the so-called pool is more of a decorative feature than a place to swim. The gym is solid—better than your average hotel gym. Breakfast was decent for the price, around 11€, though a little more variety (especially with basics like eggs) would have been nice. The only real downside was the breakfast service—the staff seemed like they really didn’t want to be there, which made the experience a bit unpleasant. I paid around 20€ for late checkout - 4pm. Overall, a great stay for the price, with a few minor drawbacks!

This place is a budget-friendly find! We needed a one-night stay near the Cancun bus station and picked this for price and location. The staff is friendly, our room was quiet, with decent beds and good plumbing. Our stay included the breakfast buffet, which had a wide variety of items and lots of fresh coffee. Best of all, was the roof-top bar/restaurant with a plunge pool and a nice view which we could hang out in before going to the airport. The furnishing and décor are dated and a bit worn, but the building is clean and public areas are spacious. It’s a short walk to a variety of restaurants. And easy to catch a bus to anywhere else you might want to go.

I usually go to the Ibis and decided to try that hotel as it was cheaper ... I was so amazingly surprised. Very good breakfast and the room is big and comfortable. I had to work during my stay - good internet and table/chair in the room . Reception very good and helpful. Good shower (which is a rare thing ) and air con in the room.

Finding the hotel ...the GPS was very confused and it took me at least 1 hr to find the hotel. The person I had on the phone was very bad at giving instructions how to get there . The hotel is on a back street so not necessarily visible initially and the GPS was extremely confused .

The staff was really welcoming, friendly and professional. Empathic towards some unforeseen circumstances we found ourselves, and open to support and help.

The shower is difficult to manage, it took us a long time to get away from boiling water so we wasted a lot of water in the shower. The lights were turned on every day after we returned from being out all day, I thought it was not very ecological. The AC was at 12 degrees when we entered the room which was too cold and unnecessary, also not very ecological. All the rest, great!

great bed, pool, roof top patio, gym, location roof top bar great. convenient location by bus and stores. restaurants , balcony

Recommend large jugs of water each floor to refill water bottles instead of plastic bottles in the room, cheaper also for hotel. Have shampoo dispensers on the wall mounted, instead of small plastic bottles, less plastic and cheaper for the hotel. room is clean but needs a deep, clean marks on the wall. It should get a magic eraser and Mr clean and do room once per year. should allow two key cards. my partner and I in different times back to room a bit frustrated to ask to be let in by front desk. All that said I like this hotel!

The location is perfect! Only 5 to 7 minutes walking to ADO Cancún bus station. The bed was very comfortable, and the room was cleaned. AC temperature in the room was ideal, with a big tv. BIG Compliment, after check out I was able to stay at the lobby until 5:30 PM and at the restaurant working, while the hotel looked after my luggage. The hotel has a Starbucks in the lobby! Also, the breakfast was fresh and tasty ($220).

The water in the shower is not hot, it is only warm and the warmer you need it the less pressure it gives, however, because the weather outside is hot there's not much need for super hot water, but the hotel should definitely take a look at that and let the guest decide I showered at 6ish AM and warm water wasn't bad, it felt refreshing. I would definitely return. Minor incident at the breakfast Buffett, communication between employees needs to be reinforced. (They kept asking for my payment receipt, which while eating is a little bit annoying) - .