The room we stayed in was large and very nice. The shared pool and the personal pool on our balcony were nice as well. It was wonderful being to come back after very hot days and relax in the private pool with family. Walkable distance to many great restaurants and to the beach.

The property did not have a trashcan in the kitchen/living room area so we just used a plastic shopping bag we had to throw our trash into.

Easy communication between staff or host. Quieter than I thought.

Light bulbs burnt out, second bedroom needs maintenance on counter, funny lamp shades were crocked, pictures online didn't align with reality. (Front pool). It's the small details that we noticed that can be easily fixed but weren't. So lack of attention to detail.

Loved the location and friendly staff. The room was super clean and spacious.

The pool tiles were falling apart in some areas. The bathrooms were a bit outdated. The main shower ran out of hot water fast but we use the other shower which works well.

Location was great, just next to mamitas beach and 5th Avenue. All shops are within short walk. Apartment is very large, has everything we needed for cooking and comfortable stay. Jorge was exceptionally helpful host and sorted everything for us very quickly. Beautiful warm swimming pool with the bar is great bonus. Whole place was very clean and well maintained.

Generally in Playa was a lot of noise, music is coming from everywhere, so at times it was loud but nothing can be done about it. It’s just a party town. Also if they could provide high chairs it would be helpful.

Convenient location,

The concierge was attentive and courteous, but the rest of the staff went about their own ways. If you ask them a question, they will ignore you or say it was not their duty, therefore ask the concierge.

Great location and really enjoyed having a kitchen.

Location

Inconsistencies - ⁠There is no beach access, although it is stated that it does (a pool is being built, but this is not mentioned in any publication). - ⁠Of the three screens (living room and bedrooms), only the one in the master bedroom works; the others have no signal, and the one in bedroom two also has no remote control. - The microwave oven doesn't work. - The sink has a leak. - They didn't come to clean the apartment one day. - The indoor pool wasn't cleaned one day. - Mr. Jorge, who welcomed us, was very friendly; however, he didn't respond or answer when we informed him of the anomalies in the apartment.

Location

The apartment itself was run down with many issues