977 reviews
BlueBay Grand Esmeralda-All Inclusive
BlueBay Grand Esmeralda-All Inclusive
From
$138Km 300 Carretera Federal Chetumal - Puerto Juarez, Playa Del Carmen, 77710, QR, Mexico
977 reviews
Choose dates to view prices
1/46
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
BlueBay Grand Esmeralda-All Inclusive is a 5-star all-inclusive resort tucked along the coast of Playa del Carmen, Quintana Roo, Mexico. The address is Km 300 Carretera Federal Chetumal - Puerto Juarez, and it sits about 6.5mi from the city center, offering easy access to the area's beaches and attractions.
Amenities shine for families and sun-seekers alike: a free Kids' club, a private beach area (free), an outdoor swimming pool, on-site restaurant, free private parking, and complimentary Wi-Fi. Additional perks include a beachfront setting, air conditioning, a free fitness center, a free tennis court, a 24-hour front desk, room service, and options like a terrace, balconies, and garden or beach views.
With 977 reviews and a price starting from $138, this Playa del Carmen destination balances comfort with a lively resort scene, including live music (free), snorkeling options (extra charges), and a spectrum of on-site conveniences.
BlueBay Grand Esmeralda-All Inclusive sits along the sun-kissed coast of Playa del Carmen, a true 5-star all-inclusive escape. The address is Km 300 Carretera Federal Chetumal - Puerto Juarez, about 6.5mi from the city center, placing beaches and local attractions within easy reach. Guests can enjoy a private beach area, an outdoor pool with a view, a free Kids’ club, dining on site, free private parking, and complimentary Wi-Fi, all in a beachfront setting with air conditioning, a fitness center, a tennis court, and a 24-hour front desk.
Dining options keep days delicious with two on-site International restaurants, Festival and Jaal-ha, ensuring variety for every palate. Live music is offered free of charge, adding a festive vibe, while snorkeling adventures are available for an extra fee. For those who love a balcony or terrace view, many spaces feature garden or beach outlooks to complement the ocean breeze.
Room choices span a range from the Studio Economy at 325 square feet to a Villa with 3 bedrooms that can accommodate up to 20 adults and 13 children, making it ideal for larger groups. For a splash of luxury right by the pool, Emerald Swim Up Suite delivers direct pool access. An adults-only outdoor pool with a view provides a tranquil retreat, perfect for guests seeking a calmer poolside experience.
Closest airports
Cozumel International Airport
14miCancún International Airport
24.9miMost popular amenities
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Free toiletries
Balcony
Rooms
Show 5 photos
Deluxe, 2 Double/King, Ocean View, Single Use
2 Double Beds
1 King Size Bed
1 Sofa Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the sea.
Facilities:
- Air conditioning.
- Blackout curtains.
- Bathrobes.
- Flatscreen cable TV.
- Ceiling fan.
- Babysitting service in the room (extra charge).
- Heating/AC control.
- Designer toiletries.
- Baby cots (on previous request).
- Desk.
- Direct line telephone.
- Electromagnetic keys.
- Extra towels and bed linen.
- Hand shower.
- Cleaning service.
- Hypoallergenic bed linen.
- Digital safety deposit-box (extra charge).
- Ironing board and iron.
- Magnifying mirror.
- Minibar (Bottled water, 4 beers and 8 beverages).
- Paid films.
- Private bathroom.
- Light remote control.
- Folding bed.
- Sewing kit.
- Separate shower and bath.
- Separate lounge.
- Sewing kit.
- Smoking area.
- Sofa bed.
- Trouser iron.
- Voice mail.
- Turndown service.
- Voice mail.
- Wake-up call service.
- Welcome pack (shampoo, body lotion, conditioner, shower cap, shoe polish, soap, shaving kit, makeup kit).
- Wheelchair access.
Show 4 photos
Deluxe, 2 Double/King, Garden View, Single Use
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the beautiful garden surroundings.
Facilities:
- Air conditioning.
- Blackout curtains.
- Flatscreen cable TV.
- Ceiling fan.
- Babysitting service in the room (extra charge).
- Heating/AC control.
- Baby cots (on previous request).
- Desk.
- Direct line telephone.
- Electromagnetic keys.
- Extra towels and bed linen.
- Hand shower.
- Cleaning service.
- Hypoallergenic bed linen.
- Digital safety deposit-box (extra charge).
- 24h room service.
- Ironing board and iron.
- Magnifying mirror.
- Minibar (Bottled water, 4 beers and 8 beverages).
- Paid films.
- Private bathroom.
- Light remote control.
- Folding beds.
- Sewing kit.
- Tub & shower.
- Voice mail.
- Wake-up call service.
- Welcome pack (shampoo, conditioner, body lotion, shower cap, shoe polish, soap).
- Wheelchair access.
Show 4 photos
Deluxe, 2 Double/King, Partial Ocean View, Single Use
2 Double Beds
1 King Size Bed
1 Sofa Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous parcial views of the sea and the beautiful garden surroundings.
Facilities
- Air conditioning.
- Blackout curtains.
- Bathrobes.
- Flatscreen cable TV.
- Ceiling fan.
- Babysitting service in the room (extra charge).
- Heating/AC control.
- Radio/Alarm clock.
- Coffee pot.
- Baby cots (on previous request).
- Desk.
- Direct line telephone.
- Electromagnetic keys.
- Extra towels and bed linen.
- Blow dryer.
- Hand shower.
- Cleaning service.
- Hypoallergenic bed linen.
- Digital safety deposit-box (extra charge).
- Internet TV and Wi-Fi access (with recharge).
- Ironing board and iron.
- Magnifying mirror.
- Minibar (Bottled water, 4 beers and 8 beverages.
- Paid films.
- Premium bed linen.
- Private bathroom.
- Light remote control.
- Folding bed.
- Sewing kit.
- Tub & shower.
- Smoking area.
- Sofa bed.
- Voice mail.
- Wake-up call service.
- Welcome pack (shampoo, conditioner, body lotion, shower cap, shoe polish, soap).
- Wheelchair access.
Show 13 photos
Studio Economy
325 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Show 5 photos
Deluxe, 2 Double/King, Ocean View
2 Double Beds
1 King Size Bed
375 sqft
Private Bathroom
Balcony
Terrace
Minibar
x3
More details
Show 5 photos
Deluxe, 2 Double/King, Partial Ocean View
2 Double Beds
1 King Size Bed
375 sqft
Private Bathroom
Balcony
Terrace
Minibar
x3
More details
Show 4 photos
Deluxe, Triple, Garden View
2 Double Beds
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Terrace
x3
More details
Show 4 photos
Deluxe, 2 Double/King, Garden View
2 Double Beds
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Show 4 photos
Deluxe, King Size, Garden View
1 King Size Bed
Balcony
Terrace
Wifi
Minibar
+
More details
Deluxe, 2 Double Beds, Ocean View
2 Double Beds
Balcony
Terrace
Wifi
Minibar
+
More details
Deluxe, 2 Double Beds, Partial Ocean View
2 Double Beds
Balcony
Terrace
Wifi
Minibar
+
More details
Show 2 photos
King Room, Garden View
1 King Size Bed
x10
+
x6
More details
Standard Garden View room includes a king-size bed 150-183 width.
Guest reviews
7.2
977 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Paweł
8.2
January 2024
Nice location, in the middle of the jungle, with a lot of wild animals.
A bit crowdy
Gerardo
8.2
July 2025
The pools and beach decorations. Especially all the entire gardening across the entire property! It’s so beautiful and with nature creatures roaming freely! I loved it. Food was also great! Can’t complain.
How extremely far the stay buildings (Example #5 building) were to the dinner locations. And to top it off, the golf carts would not pass as often and when they finally did, they were full. I also didn’t like that there was a roach in my room. The mattresses need upgrade asap because after that week stay, my back wasn’t too happy. The buildings are a bit outdated and do need a tad bit of upgrade inside and out but I guess that’s not in their to-do list.
Monique
8.2
February 2024
The staff was a bit mixed. The nice ones were off the charts friendly and amazing. But the other ones were nothing.
Our room was never cleaned. Shuttles was too far apart. Very loud! Signs poorly placed. Dimly lit.
John
8.2
December 2023
Food and drinks were great. Room was a bit musty but we brought incense sticks and that took care of it. Loved the pool entertainment team.
Beach not great, more of a pool hotel. Please get more chairs as there are not enough for this many guests.
Beto
8.2
September 2022
We falling love with Tereza she is the waiters she is amazing she always smile super friendly she take care of us for 7 consecutive days. Were like to leave here our big Thanks for her. TEREZA
Is a very louder building you can hear anything between apartments even when the people walking 6 am the roon cleaning starts 8 am they wake up and in the afternoon is you think ro take a nape is impossible time to refill your refrigerator.
Maria
10
October 2023
The resort was All inclusive so drinks and Buffet style meals were included. Staff everywhere were friendly and professional. 5 restaurants to choose from I enjoyed all of them! Entertainment and dancing available too.
My only complaint is the night club needs a little touch up paint but I still enjoyed it all. The DJ was awesome and the dancing performers were amazing! Just Air conditioning needed closer to stage area.
Omar
9.1
October 2024
Perfect location for finishing our holiday. All restaurants are perfect including a la card. Before going here I read some bad reviews about the restaurants. After our visit I don’t understand this bad review. Nice swimming pools and drinks at the bars.
It’s not the nicest beach. But the sun-beds are good.
Liliana
8.2
February 2025
Staff was really lovely, everyone tried to help and support us
The booking of restaurants was confusing and we couldn't get a booking for the French restaurant. Every time we tried it was fully booked.
Pamela
8.2
April 2022
the hotel is huge and beautiful, the staff was lovely and very helpful. great buffet breakfast!
they need more transport from the rooms to lobby and beach and to renew the buildings a little bit, they seem a bit old
Maria
9.1
February 2025
Friendly staff, very clean. The food is very good 3 restaurants to choose every night. Lots of activities to do every night.
A little noisy before 7 am. Overall is a good place.
Points of Interest Around BlueBay Grand Esmeralda-All Inclusive
Attractions
3D Museum of Wonders
5.3miFundadores Park (El Zócalo)
6.1miCenote Chaak Tun
6.6miXenses Park
10.5miRio Secreto Nature Reserve
10.9miSelvatica
12.4miDiscover Mexico Park Cozumel
16.4miSan Gervasio Mayan Ruins
17.8miKantun Chi Ecopark
21miThe Mayan Cacao Company
21.2miXotik-Ha EcoPark
21.3miXoximilco Cancun
22.8miPlaya Palancar
23.2miEl Mirador Lookout
25.6miVentura Park
25.9miAttractions
3D Museum of Wonders
5.3miFundadores Park (El Zócalo)
6.1miCenote Chaak Tun
6.6miXenses Park
10.5miRio Secreto Nature Reserve
10.9miSelvatica
12.4miDiscover Mexico Park Cozumel
16.4miSan Gervasio Mayan Ruins
17.8miKantun Chi Ecopark
21miThe Mayan Cacao Company
21.2miXotik-Ha EcoPark
21.3miXoximilco Cancun
22.8miPlaya Palancar
23.2miEl Mirador Lookout
25.6miVentura Park
25.9miAirports
Cozumel International Airport
14miCancún International Airport
24.9miRestaurants
Festival
Cuisines
- International
Jaal-ha
Cuisines
- International
Pools
Location
- Outdoor
Features
- With view
Age restrictions
- Adults only
Availability
- All season
Amenities of BlueBay Grand Esmeralda-All Inclusive
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Free toiletries
Balcony
Amenities of BlueBay Grand Esmeralda-All Inclusive
Activities
Beach
Live music/Performance
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Themed dinners
Windsurfing
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Fruit
Minibar
Restaurant
Snack bar
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Media & Technology
Cable channels
Radio
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Massage
Massage chair
Outdoor swimming pool
Transportation
Car rental
View
Garden view
Pool view
Stay rules - BlueBay Grand Esmeralda-All Inclusive
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - BlueBay Grand Esmeralda-All Inclusive
Can pets stay with guests at BlueBay Grand Esmeralda-All Inclusive?
Absolutely! At the BlueBay Grand Esmeralda-All Inclusive hotel, pets are allowed. However, please note that there may be charges associated with bringing your furry friend along.
What's the check-in and check-out schedule at BlueBay Grand Esmeralda-All Inclusive?
Planning to stay at BlueBay Grand Esmeralda-All Inclusive? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is vehicle parking offered by BlueBay Grand Esmeralda-All Inclusive?
Yes, the BlueBay Grand Esmeralda-All Inclusive hotel offers parking for its guests. Additionally, the parking is provided free of charge and is private. It is conveniently located nearby, and guests do not need to make a reservation for parking.
How much does a stay at BlueBay Grand Esmeralda-All Inclusive cost?
The beginning rate for stays at BlueBay Grand Esmeralda-All Inclusive is $138. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
Which room categories can I book at BlueBay Grand Esmeralda-All Inclusive?
The hotel offers various types of rooms including Deluxe Garden View, Deluxe Ocean View, and Deluxe with Partial Ocean View. The rooms have a size of 377 sqft and can accommodate 2 adults and 0 children, 2 adults and 1 child, 2 adults and 2 children, or 3 adults. Smoking is not allowed in any of the rooms. The beds in the rooms are either 2 double beds or 1 king-size bed.
How can guests spend their time at BlueBay Grand Esmeralda-All Inclusive?
Guests at the BlueBay Grand Esmeralda-All Inclusive hotel can enjoy a variety of leisure amenities. The hotel offers a beachfront location with a private beach area, perfect for relaxing by the sea. There is also an outdoor swimming pool available for guests to use, with beach umbrellas and chairs/loungers provided.
For those traveling with children, there is a kids' club and a playground available to keep them entertained. Adults can enjoy the hot tub/jacuzzi and tennis court, or take part in activities such as snorkeling, windsurfing, ping-pong, and pool table.
The hotel also has several dining options, including the Festival restaurant which serves international cuisine, and the Jaal-ha restaurant which also offers international dishes.
In addition to these leisure amenities, guests can also use the fitness center, business center, hair/beauty salon, and enjoy evening entertainment and massages.
Is there a swimming pool at BlueBay Grand Esmeralda-All Inclusive?
The hotel has one pool available. It is an outdoor pool. It is open all year round and has a view. However, it is only accessible for adults, as there are age restrictions.
Are there restaurants located within BlueBay Grand Esmeralda-All Inclusive?
Yes, the BlueBay Grand Esmeralda-All Inclusive hotel has two restaurants on site. The first restaurant is called Festival, which serves international cuisine. The second restaurant is called Jaal-ha, also serving international cuisine.
Can I use my credit card at BlueBay Grand Esmeralda-All Inclusive?
Yes, you can use your credit card at BlueBay Grand Esmeralda-All Inclusive. Accepted credit card types include American Express, Mastercard, and Visa. Additionally, cash payments are also accepted at this hotel.
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