Where do I start? It’s BEAUTIFUL. Really well designed, special touches, comfortable and was the perfect pit stop before my wild 3 week trip around Mexico.

For me - nada. Conscious it’s a little off the beaten path so you’ll need a car (or a hefty taxi bill) but for me it was idyllic.

Our first decision was to go to Tulum since we were looking for an experience that included history and nature. Tulum offers both. We then looked for a place to stay that was not a chain hotel or an opulent/sterile transplant of life “back home” on a beach. When we found Trece Lunas it looked like just what we wanted. And it was. We booked the Suite with balcony, though technically, since it is on the ground floor, it is a suite with a patio. The rooms surround a beautifully landscaped and lush courtyard in the center of which is a pool. There are chaises for summing and outside each room is a shaded area with chairs and a small table. There are several rooms upstairs as well but we did not observe them. Comfort: 5 stars: At the beginning and end of each day we sat comfortably on our patio gazing at the pool, under a fan and listening to the water flow from the small sitting pool into the larger one. In fact, we had two places to sit, as outside the bedroom there are also 2 chairs. The apartment is well appointed with a nice sized refrigerator, basic tools for meal prep and eating in, a table that seats 4 (but plates and utensils for 2) and a divan. There are two bathrooms, one on either side of the suite, one ensuite. Both have good showers but one should know that in the afternoon if other guests are also using theirs the hot water may disappear. Shampoo and soap for the shower are provided. The bed is medium-firm and very comfortable. We both slept well each night with the overhead fan on low. Light blocking curtains in both the living and sleeping areas give privacy and a nice dark room. If you don’t rent a room with a kitchenette there is an outside kitchen with a stove and oven and space for creating full meals. Air conditioning is available but we found it best to use for a few hours on 24-25º to dry things out on humid days. The fans are sufficient to keep things cool at other times since the apartment is shaded at all times. There is al

The only thing that could be better and likely will be in the future when all the area construction is complete, are the roads. Trece Lunas's owners have no control over the public roads but they do maintain the area near the hotel. PLEASE FOLLOW Claudia's directions for reaching the hotel by car from the airport. C. 2 Sur (which Google maps seems to love, is TERRIBLE)

Amazingly beautiful, lush and serene hotel in quiet area with great, clean pool and large rooms with many amenities. Owner was always available as well as extremely helpful and hospitable and staff were kind and helpful. I stayed here for a week and enjoyed being located away from the noise and intensity of Tulum. It’s a 10 minute walk thru quiet streets to La Veleta with its many bars and restaurants.

Nothing really but to those who express discontent with conditions of the roads during rainy season. One cannot expect a 2-lane highway if deciding to stay in what is essentially jungle terrain. Roads are bad many places in Tulum. I suggest getting a scooter to navigate the puddles. It’s perfectly fine and doable.

The property was beautiful! A real oasis! We loved the pool area and landscaping, and the facilities in the studio with private terrace were just what we needed. Cleaning staff were so attentive and topped up our fresh coffee and drinking water as needed. Would recommend to anyone. Walkable to loads of restaurants and nice quiet location.

It would have been really challenging to stay here without a car. The instructions we got from Claudia allowed us to avoid the most troublesome roads but we were glad we had an SUV. I wouldn’t be put off by the location at all!

Stayed in the private room with the pool on the terrace. Great bed, pool, facilities, environment, nature. Loved it! Also very considerate of the staff to ask when we were coming back after a day out so they could do work on the property and not disturb our serenity with construction noises and a leaf blower.

Obviously not the hotels fault, but the road to get there was terrible after the rain - even following the directions given. Massive puddles and craters to go through. Just be warned to not have a low-lying car or you'll scrape the bottom. Also, it's a bit far out (which is also what I loved!!). I'd definitely stay there again, but wouldn't if I didn't have my own transport.

Beautiful, spacious, clean rooms with amazingly stocked kitchen and responsive, helpful host. Peaceful and relaxing oasis well away from the tourist hustle. Good spot to hang out if your vacation plans end up getting changed or cancelled.

Pool was dirty with foliage, I had been looking forward to a dip but it really didn't look like water I wanted to get in. There is someone who I saw cleaning the area in the morning though, so I think they DO try. (Probably not much they can do as there are a lot of trees around it, but this isn't your sparkling pool with a view kind of place.) Also, make sure you look at a satellite map before booking as there's a small amount of poorly maintained road to go over. It holds water, so can be a little problem getting out in a low clearance car or ton of rain. I didn't have trouble, but am also confident on dirt roads. But, it's a VERY short segment if you follow the arrival instructions.

Trece lunas is out of the busy center and — once you enter the garden — this is an oasis, a paradise of green around the well-kept pool. The bed and bathroom were clean and accessible, and the kitchen was more than we needed (We ate out most meals). We had easy access to the Zona Arqueológica site, and were very pleased with the recommendation to eat at Los Galeones (two dinners there were great!). Staff at Galeones recommended a breakfast site (upscale La Alfonsina) with super pastries and café. They also recommended we visit EK BALAM on our way to Mérida; we did and highly recommend that site!! It was so laid back and accesible after the HUGE crowds at Tulum! Beautiful setting and helpful guide.

The streets to the unit are terrible! For many blocks around there are new condos and homes under construction and the unpaved streets are full of rocks and potholes. None of the streets have signs, but we somehow figured out how to get in and out of the area. The owner’s signage (13 in Maya) was very — except the night we walked back from dinner and took the wrong turn…. walking an extra mile out into the jungle with only iPhone light before we turned around…. On balance, the negatives didn’t hinder the enjoyment of our stay.

Wow! What an oasis in the jungle, perfectly decorated and designed till the last detail. We had everything we need for our week stay in Tulum. Perfectly clean rooms, cleaned every day. Fresh water was refilled frequently in the apartment. Since it’s really hot in Tulum, you can find great refreshment in pool and ac equipped rooms. Thank you so much for everything, we will definitely be back!

Best value for price I ever experienced!! The room is very comfortable and has a nice terrace with a seating area in front of the pool. The room has a fridge and water cooker. Self-check-in and instructions were clearly communicated. We booked the room spontaneously the morning before our arrival. We paid 35 € for the night. It was amazing!!!!

The water in the shower was not getting warm unfortunately.

Very nice, new and modern complex - basically a couple of apartments grouped around a swimming pool. Very green and exceptionally quiet. Spacious apartment, comfortable beds, fast and convenient self check-in, quick response times by the hosts.

Rough access road (even the recommended route by the hosts), rather remote location. If you want something to eat, it's best to order via the local delivery service (Tomato.mx) which worked flawlessly.