The property manager was excellent. Likely the best property option for staying in Xcalak.

There was a electric power outage affecting the entire town for the majority of our stay

Lazaro was super kind, and super accomodating! He received us with a big warm smile, helped us with everything we needed and more. The room we received was actually a small apartment, right on the beach, fully accessorised, and very comfortable with the beautiful view and the beautiful night sky above. We definitely recommend it (:

The host works very hard to ensure you relax and enjoy your stay. Get some beers in: sit on the roof and let him cook you one of his pizzas - lovely breeze, views and food.

Seaweed issues - not Casa Blanca’s fault.

The apartment was clean and big with an amazing view of the ocean.

Amazing! Lazaro is amazing!

Internet is not 100% reliable, but thats in all town.

Casa Blanca is in a great location in the town of Xcalak. It’s very convenient for access to fishing, restaurants, and exploring the community. It’s spacious and the rooftop area provides an exceptional observation point to see the Caribbean, the town and the lagoons.

This was our second stay at Casa Blanca, the first being in the spring of 2022. The property has declined noticeably in those two years. Some of it is the unavoidable result of the grueling salt air and humidity (corroded fixtures, etc.), but some of it also seems to be from a lack of attention and proper, necessary maintenance (collapsed palapa that once shaded the roof now lies in a heap of trash behind the house, for example). Water was leaking from one of the air conditioning units on the roof, causing it to pool and puddle. Chairs were broken and yet still lying around and taking up space rather than being repaired or properly disposed of. One of the A/C units in one of our rooms was broken, making for a warm night of sleep. The electrical grid in Xcalak is unreliable and lately has been failing (local friends explained to me it’s an ongoing issue), and so when one day we returned from fishing to find the electricity was down, it wasn’t too surprising. But the property’s backup generator wasn’t working either, so there was no electricity for several hours, which made for quite a hot night until the power was restored in town about midnight. I’ve been traveling to Xcalak for almost 20 years, so I’ve come to expect disruptions with electricity, and I also realize it’s a remote village without many of the modern conveniences of the first world. That’s one of the reasons I go there. But when I booked the property for June, when it’s quite hot, I did so expecting the air conditioning to work properly. I’ve stayed multiple times in other properties without air conditioning, so I don’t mind not having it. But when I pay a higher rate and expect to have cool air, it’s disappointing when it doesn’t work. Now, besides the one bedroom, it did work the rest of the week. But generally speaking, you should know the photos you’re seeing on Caribbean Casa Blanca’s website or booking services are older images from before the place fell into disrepair.

I was fascinated by the pictures in booking but the reality was much different, especially regarding the cleanliness of the place. BIG DISAPPOINTMENT!

I was mostly disturbed by the rude behavior of the owner and the broken promise to refund the amount for the second night, which we refused because the apartment was in a very bad condition, moldy and dirty. You have no connection to the world because there is no signal and you cannot use a phone. When the owner's representative threatened me and photographed me without my permission, I had no way to contact the police. This experience completely ruined my trip to Mexico.

Nothing

It was extremely dirty, musty and a lot of things were rotten. The landlords didn't answer us once. We stood in front of the accommodation for 2 hours and had to try to find the landlords through locals. Catastrophic!!!