Karen k. The receptionist was amazing. She helped us find food, Laundramat’s, bookings to chichen itza, scooters to Ek Balam, banks, town squares, local cafes, and so much more. She directed us to a farmacy, showed us around the facility. Was very clearly understood, even with a language barrier. She and the housekeeper Alondra brought extras towels and supplies when needed and left water in our room. The hotel is centrally located next to a lil park and two blocks from the town square. Our favorite restaurant X Hanna is three blocks away. La Selva two blocks away. Both inexpensive and great yucatecan food. OXXO had hot coffee two blocks away. And the restaurant on the roof top Aura had great food, fun attentive staff, and two pools up top. Laundramat - dirt cheap- across the street. A lady that sells liters of fresh juice daily for 2.25! And fresh fire baked tamales on the corner. I could go on. Very safe location and can walk everywhere. Cenotes is 5 minutes away. And the chocolate museum. Karen is the one whom told us about everything. This is a must!

I didn’t have long enough.

This was my second time staying at this hotel. The rooms are a little rough around the edges, but overall an excellent value and I would stay again. We stayed here during hurricane Beryl and it was still a pleasant experience. Great location and housekeeping. The hotel is well decorated and the courtyard pool was fabulous. The roof is very nice with 2 small pools and a restaurant.

The bathroom showers could be better set up and maintained especially some non slip tape on the floor. Water got everywhere and the tile was very slippery with bare feet. My kids said there wasn't much water pressure in their room, but ours was fine. The bed mattress was comfortable enough but the linens could use an upgrade.

The building is really impressive, with a swimming pool at the ground floor and 2 jacuzzi on the roof. Our room was extremely comfortable, with a king bed, beautiful. Special mention to the very kind staff: the receptionist gave us nice and authentic recommendations for our visit to Valladolid and Chichen Itza.

My only remark is that it is a little bit noisy, from the room I could hear everything happening in the court.

The location was perfect! Very close to the main square and plenty of restaurants, shops and grocery. My kids loved playing in the pool while we sat poolside and relaxed. It had an authentic colonial feel to the hotel. Great value for the money.

My only complaint is that the shower wasn't great and it allowed water all over the bathroom floor. I also wish there was a refrigerator in our room. The upstairs pool area seemed to be under construction at the time of our visit. It will be really nice once it is complete.

The location was great and the staff was really nice and helpful. The restaurant in the hotel has really good tacos. The kids had a really good time in the swimming pool.

Our room was a little bit small for 5 people. The water in the shower was lukewarm. You couldn't use the windows or open them because they were oriented towards the hotel's inner courtyard.

We were there when hurricane Milton was passing by and staff was super helpful and were there for anything we needed. We couldn't use all the facilities but we got to enjoy the beautiful pool at the hotel. Location is really good! Walking distance to downtown, restaurants and convenience stores.

We were in the family room and there was some humidity. We also didn't have much space to put our clothes.

Great location next to the centre (10min walking). The room was clean and bed comfortable. There is a free parking in the hotel.There is nice rooftop even if we didn't spend time there.

We get a very noisy room (room 1) between the road and the reception. Impossible to sleep there. But the receptionist was nice and we get a better room immediately when we asked for. The pool was nice but more for decoration in the middle of the hotel.

Great location and really clean and comfortable. Excellent price too. The central garden is really pretty with the plants and pool. I also really like the old style decor and tiles. The roof terrace is nice too although perhaps a little tired. The beds were very comfy and our room was quiet except there was a guest who decided to take a teams call at 6am one morning which echoed all the way around the central courtyard. We really enjoyed our stay and would recommend for the excellent value and location.

The reception staff were polite but not too friendly and our room was quite dark but that meant it buffered from the Otherwise it’s a very good accommodation and would recommend.

very convenient location - super easy to walk all over town from. We were also able to store our bags in the hotel before we could check in. We requested a 2nd floor room and they put us on the main floor but then managed to move us up as requested. Definitely a great option for a night or few nights! And very beautiful rooftop restuarant and pools!

The hotel has two convenient parking areas nearby. The room was clean, and the staff was friendly. The rooftop was modern and very nice. The pool and common areas were well-maintained and clean.

We stayed in a family room with five people, and it was a bit small. The space, especially the bathroom, felt too small for five guests.