Absolutely beautiful hotel , great location, loved it . Fantastic breakfasts , exceptional service from all the team , a special thanks to Hamza & Zachariah who were excellent, thanks to all the staff .

Evening meals and breakfast were indulgent and variation of choice was perfect. The service was impeccable and breakfast by the pool made us feel really pampered. The hotel is made of several riads joined together and beautifully restored with exquisitely interesting decor.

Unfortunately our fresh fruits and sweet treats provided on arrival were not kept topped up during stay which was a little disappointing. Mini milk (for tea/coffee) cartons in the minibar were not replenished, we had to keep asking for more. Maybe house keeping could check every day. But that’s nit-picking really!

* Stunning architecture and design: Intricate details and elegant elements create a truly immersive experience. * Perfect blend of riad charm and 5-star luxury: Authentic Moroccan atmosphere combined with modern amenities. * Preservation of Moroccan heritage: Thoughtful design choices and incorporation of local traditions. * Luxurious amenities: High-quality facilities and services to enhance the guest experience. * Intimate and inviting atmosphere: A cozy and welcoming environment that makes guests feel at home. * Exceptional service: Attentive and friendly staff who go above and beyond to meet guest needs.

the lack of water spray in the toilets. While this may seem like a small detail, it can be a minor inconvenience for some guests, especially those who are accustomed to this feature.

The hotel was gorgeous. The rooms were beautifully decorated and such a treat to stay in. Both restaurants were delicious but I preferred the rooftop - a bit more casual and relaxed setting, plus it was outdoors and the staff passed out blankets on chilly evenings. Speaking of which, the service was spectacular. They met every request with confidence, courtesy and patience. They arranged a lovely guide (Mehdi) for my first day exploring the medina. The icing on the cake was my little “to-go” breakfast that was given to me at 5 AM on the day of my departure!

There was nothing I didn’t like.

“Absolutely beautiful hotel , great location, our stay was truly memorable. Walking within the Riads of the hotel offered a true holistic sense of Moroccan culture. Breakfast setting is quite traditional, exceptional service from the entire team, a special thanks to Isa and the team at the restaurant, and Admin our bellman who gave us a warm smile upon our arrival and every following day that we came in quite tired from our exursions welcomed and assisted us. Excellent, many thanks to all the staff!!

The only thing that was truly not expected and was a problem was that there wasn't a window in our room and as a result was quite stuffy. We stated our disatisfaction and fortunately there was availability and was upgraded.

Everything! A magical Moroccan experience in a most beautiful Riad. We were made to feel like family by ALL the staff but special mention to Anas at reception and Muhammed the dining manager. Our room was stunningly fitted out, authentically styled and super comfortable. The breakfast is OUTSTANDING! The pool was a serene place to relax and cool down after exploring the hustle and bustle of the Medina. Obviously not cheap but worth every dollar.!

Nothing

Fabulous Road in a slightly dodgy area. Tremendous staff, beautiful architecture. Great breakfast The staff and presentation can be a little bit precious. precious. We like some fun. My charging wires were messy. The staff tidied them individually and put little leather clips on them wonderful really

Tidy touch precious Has to soften them up and smile

La Sultana is a hidden gem in Marrakesh. The hotel is hidden away from the main Kasbah street but entering brings you into a place of peace and tranquillity. The rooftop terrace is modern but with a very traditional Moroccan feel and packed with greenery drinks and food are of a high standard and the staff are incredible - incredibly friendly and cannot do enough to make your stay perfect. I would definitely go back.

I loved every aspect of the hotel so nothing to write here. My only comment would be to maybe use an incense burner to add fragrance to the place. The smell of Oud is almost endemic in Marrakesh and it would have added another layer of magic to the hotel's ambience.

The hotel itself is stunning. Beautiful interior, few riads in one hotel. Felt very homish! They were cleaning the rooms 2 times a day, which was a great aspect especially when you travel with your kid. Excellent food - 5stars and great stuff managing the hotel rooms.

Beginning from the staff in the reception, they were not smiling except the apprenticeship working at that time. We asked for a nanny they provide us with very expensive pricing ( 22 euro by hour - which is expensive for Marrakesh but its tourist price, in another hotel which was also high level standard we were offerend a nanny for 10 euro by hour). Secondly the massage - for very fancy hotel the masssage was meh. We asked for facial massage as a couple in one room(which they said they do), we ended making full-body one hour massage in one room as it finaly turned out - they dont have facial massage for couples. The food is excelent but the coctails and smothies ... need some upgrade.

Management solved our problem as we decided to travel with our 22-year old granddaughter and there was no other room available. They placed another bed in our suite and that was much appreciated. In spite of the confusion outdoors the hotel with its patio-garden, heated swimming pool, tropical plants and even birds, is very peaceful and relaxing. Breakfast is excellent and diner with Moroccan live music also. The bar in the terrace that offers also meals is a good meeting point for friends and to have small meals. I specially loved the Hanmam of the hotel and the excellent staff. I used it twice after walking trips around and felt always relaxed and energised. Local population is very kind and helpful.

I was not expecting so much traffic and pollution inside the Medina. In the first 2-3 days I was afraid of crossing the streets. By the end of our stay I was more confident and followed the local people, crossing next to them. Surprisingly there are no accidents.