The property was located very close to the main attractions. Our stay was brilliant, we were looked after by Hamid who was nothing short of excellent, he went above and beyond to ensure we were comfortable and had everything we needed during our stay. If ever we needed any assistance, he was available day or night, and our time in Marrakech would not have been the same without his help. We can’t thank him enough for all of his hard work, it was an absolute pleasure to stay here and we would not hesitate to recommend this Riad to our friends and family.

The staff were very accommodating. Meeting us at the gate and explaining how not to get lost was great. Breakfast was always fresh and filling and the meal we had on new years eve very tasty. It was a short walk to the souks. Omar even went to buy us a pack of playing cards when we asked if he had any.

We had a couple of extra services, such as airport trips and a run into the Atlas Mountains. It wasn't until we left that I was told these needed to be paid in cash. I was not allowed to pay by card. Even though I had paid the riad electronically. This was not helpful. It cleared out the last of my local currency, Euros and Sterling. It was winter but it was hard to get the room warm and stay warm at night. We made use of the extra blanket and kept the air conditioning on hot.

Omar was very helpfull with every detail of our trip. He gided us through the most important places to visit and what to be aware of. The riad was our confort point, with all the necessaire conveniences, air conditioning and a perfect place to rest. An absolute point to not forget in you trip is to book a dinner in the Riad! We absolutelly loved it, and must give a special thank you for providing us the best marrocan food experience. Also, we enjoyed the breakfast riad provided. Very tasty. Thank you very much

Nothing to point

Riad Shaloma accommodates a couple of rooms and during our stay was managed by about 3 people. Rooms: The entire accommodation is very traditional and looks gorgeous. The showers, beds, toilets and doors work perfectly. Me and my family were there in the height of summer (July) but it was pleasantly cool due to the air conditioning in the room. Room service is daily. Location: The riad is about a 10-minute walk from the medina and is therefore pleasantly quiet at night. Food: The staff prepare delicious Moroccan breakfasts and offer authentic cay throughout the day. If you don't want to go to a restaurant outside, you can have something cooked for you for an extra charge. Extras: - You can sunbathe on the roof terrace or just sit in the shade on a couch. - The staff are extremely helpful; they organized a cheap taxi for us. - You can always ask for free cold water to drink.

Riad Shaloma is traditional riad in south part of Marrakesh. The guys who run the place are incredible and they are always do their best to make sure you have the best experience. If you need any advice ask the guys and they will give you the best advices. The place is cute and always super clean. the breakfast is cooked fresh every day and make sure you eat dinner at least once in the riad as the the lady who prepares the food makes amazing dishes. We dined in twice. Thanks again guys for all your support when we had some trouble.

It is quite difficult to find the riad especially at night. Mellah area is like a labyrinth of tiny streets which can get quiet dark during the evenings.

The Riad itself is beautiful and clean, and the staff is just amazing. For my well-being, they have outdone themselves! I arrived late at night (01:30 am) due to a flight delay. The hotel owner, and Mohammed, responsible for the check-in, welcomed me warmly despite the late hour and even made sure that I could still eat something warm! They have been really flexible as well with the airport transport and could arrange everything for me last minute. I was given travel and safety tips by the staff, and everyone was always courteous and had a smile on their face. The food was excellent (a big thank you to the nice kitchen lady) and was easy to order via Whatsapp. I really had many questions and requests, and all were treated warmly and courteously. Communication was easy and delightful, English, French, Arabic...many languages are spoken here. Thanks to the family atmosphere in the hotel I felt very comfortable and will be happy to come back! Thank you again, I really appreciate your efforts.

Nice location in the old city. The accommodations were excellent. Breakfast was delicious. Omar met us on our arrival, told us the does and don’t of visiting Marrakech. All of it great advice. I had a lovely time there.

It was challenging to find initially but once I figured it out it was alright.

Omar is the best! Everything we asked he helped us with. He even shows us how to make marrocan tea. Also thé woman is very Nice. Thé food is very good. Thé rooms are Nice. A Nice terras on thé roof. And it's perfect located, not to far from thé centrum, only 10 min walking, but far enough to have no noise. When we ever come back we take for sure the same riad. And all our thanks to Omar.

Nothing

Customer service was great Omar and Hameed were very friendly and helpful Omar and Hameed both came to receive us from outside the old town wall where hotel shuttle had dropped us Hotel shuttle driver Hisham was also very friendly Omar showed us how to get to important historical sites Hameed served us very delicious traditional breakfast

The riad is very beautiful and clean, and we were very well received by the host, which speaks great English. The rooms follow suit, very clean and comfortable, with AC. Breakfast was included and is very satisfactory. Before leaving we figured we needed to print boarding passes for our flight, and the host offered to print it for us, great hospitality all-around.

The only aspect that wasn't the best, was the access to the riad, which can only be done by navigating a few narrow streets on foot. The way has signs so you won't get lost, but at times it was a bit tiring to find out way back after exploring the city.