The staff was super helful. This made up for anything else by me.

The size of the bathroom sink AND the shelf above it gave some headache to me. The sink is small, that is what fits, nothing to do about it. However having such a wide shelf, so low right above it made even a simple face wash a challenge (and gave a foot wash and a huge puddle right away). If the shelf could be placed higher.... I found the bed mattress too old. It had a "hole", a pit, a dimple in it already.

Its small but is very nice room all is ok clean bath and clean room and city organization is very nice and hotel organization is very nice , man's on recepctions 👌👍🫡, market/shop on 15/20 min walk,, tramp /bus station( number 1,17) is 10 min walk its ok taxi station on 3 min walk ( city taxi or bold taxi ) Many many beautiful nice houses and park/ bridge's / chanal's for boathing and many attractions in the beutiful city ... cheepest taxi is green Bold taxi its ok price!!! ( download aplicatiom in google play store aplication Bold taxi and registration for many citu in eu ) the night is 11:20 pm for me its for me it's an unusual occurrence, but ok in my city in the 9 p.m. o'clock is night in the summer ps: The weather is changeable. From 15/30 with rain ps; in room air conditioning is very good hot or cool !!!!

Im not have balcon and mini kitchen and microwawe but its ok for 7 nights and only 1 ( half/half) window in the room and city taxi price is very up but is ok amsterdam is amsterdam .....but ok l am mix tramp & bold taxi is ok

Good location for my needs. Air con was great as it was an especially warm weekend. I was on the 6th floor so nice big open windows were a bonus. Very friendly front desk staff.

Bathroom design was weird. No place in the shower to put toiletries and the ledge over the sink made it nearly impossible to wash your face without getting water on the floor. The plugs near the bed were actually in the bed so if you happened to move as you sleep, you run the risk of unplugging your device. Breakfast was expensive in comparison to what you got (but maybe it's regular Amsterdam pricing).

This is a nice, easygoing hotel, absolutely good value for money, clean and comfortable room of good size. Very nice a bit soft, beds. And what is great, the windows can be opened. Pleasant employees at reception and the bar. Next to a tramstop, and one tramstop from railway station.

There is one thing which is troublesome to me, a big boy. The bathroom is tiny, with a very small and uncomfortable wash basin, difficult to use because of overhanging toiletries board above it. The shower cubicle, although pleasantly truly waterproof, is also small, so it is dancing at a few square centimetres. In the shower cubicle, there is no place to put any toiletries like shampoo, shower gel, or razor. Waterpressure is unfortunately also too low. Showering is, therefore, rather inefficient and takes too much time.

I liked the staff and my floor was quite.

Could be a bit closer to the centre, however was well connected with public transportation

This was my 3rd stay at Bastion, 2nd this year and they really improved on the billing process when using Booking dot com. I had both a double room and then a double twin room. The beds are really comfy. Love that there is a mini fridge. Shower is hot and good water pressure. Staff is nice and the walk from Lelylaan station is quick - 10 minutes with 2 luggages = no problem.

The only thing I noticed is how hard it was to wash my face in the sink. I have always showered and just washed my face while doing so, but this time I didn't need a shower and the shelf above the sink is so far over the sink that I kept spilling water all over the floor. I just used a bath mat to catch it, but it was a bit awkward.

The room was very clean and comfy beds were provided. the staff were really friendly and kind. they accommodated us way earlier than their usual check in time. heating was good too. Overall a beautiful place.

the location was a little far from public transport and the hotel located in a place which cannot be reached without taking a long stair case downwards from the main road. there myt be a waking/driving path but very long. the washroom could have been a little bigger. and the floor gets wet easily with a one bath.

It was a very handy location for the places we wanted to go to, Customer service was spot on.

The beds weren't the best but it's what you pay for there was five of us three children and two adults and we got two rooms with two single beds in wasn't sure where the fifth person was going to sleep so we had to get another bed brought into the room.

Easy access to Amsterdam city, the hospitality was great, even late at night the staff were available and very eager to help.

The booking was for a family, but the beds were two singles separated by a night table. We had to push them together to sleep, which was uncomfortable since they kept moving apart. Since it was a family booking, they should have provided a bigger bed (I’m almost certain I didn’t select single beds when booking).

Staff friendly and very helpful, good facilities, lovely and clean and warm. Top up of tea, coffee etc was no problem.

The mattresses were made of memory foam, too soft making them uncomfortable. Very little lighting in the main bedroom, could do with a shelf/basket in shower for shampoo, shower gel etc. Had to put everything on floor of shower