Location excellent Staff very friendly Decor and design stylish but discreet- lovely blend of old and new, comfort and charm Drinks and snacks free of charge was a lovely touch-it felt like a lovely gift and it was really appreciated ( especially by my student daughter!)

Didn't have breakfast- too expensive for what was on offer- no cooked breakfast I went out to breakfast as a result

The staff are all excellent. From Reception to Dining area to Room Service all were superb. Possibly the friendliest, most happy staff I have encountered in a hotel. They are a huge asset. Our room was the standard option, but the decor is beautiful, it was spotless and comfortable and we had a view over the rose garden which was a dream. For us a major selling point for this hotel is the view over the landscaped gardens which are adjacent to the hotel. We had breakfast there all 3 mornings because the dining area was a beautiful space and the staff were so welcoming and the food, hot and cold, simple and nutritious was top quality. We had dinner one night and again that was delicious.

We totally loved everything about this hotel so my ‘dislike’ is tiny. We found that the pillows were too soft - there may have been a more robust option available but we didn’t ask so it is our fault as well.

The Prinsenhof is a beautiful old building, sympathetically restored into a very comfortable hotel. We arrived very late at night, after a long journey, to be greeted warmly by the young man on reception who showed us to our room overlooking the well kept gardens. The room was very quiet and well decorated; spotlessly clean with everything functioning properly. Molton Brown products were in the bathroom which had a huge shower and good lighting. There was good storage including a double wardrobe with slippers and bathrobes plus a large laptop safe. Also within the wardrobe space was a mini fridge with complimentary drinks (water, cola, wine, lager) and snacks (nuts, crisps) which were replenished each day. The bed was super comfortable with good quality linen and the room was peaceful for a good night’s sleep. The hotel boasts a renowned restaurant, but we ate in the bistro, which had a good selection of freshly cooked meals and light snacks. The finest asset of this hotel are the staff who were all friendly, efficient and helpful at every stage, from housekeeping to reception and the bistro staff.

Plug points with built in charging ports would be handy. The hotel is an old building with corridors on many levels and better signage, such as the direction of reception would have been helpful in the first instance.

This hotel was everything we hoped for and more. The building was beautiful, the room comfortable and with all the amenities, staff was fantastic and always helpful. The location cannot be beaten. Truly a fantastic hotel and I can't wait to go back.

As it is a historic building, may not be suitable for wheelchair users etc (many stairs). The available parking is either paid valet parking or nearby parking garages.

The hotel was excellent- It is beautifully renovated and in an excellent, central location. Every staff member was incredibly friendly and we were all impressed with the breakfast buffet and restaurant.

Both are rooms had relatively open bathrooms- enclosed WC but showers that were visible from the bedroom. All was beautifully designed and with lovely toiletries, but our teenage children would have liked a little more privacy

The Hotel is part of the Prinsentuin, a marvelous little rose garden with an beautiful sun clock. The room we had gave us a direct view on the garden. The room is modern, the bed and the bedsheets were some of the best quality ever encountered in a hotel. The cherry on top of the cake was, that all beauty products were from "Acqua di Parma", so the whole room had a nice smell. For future stays in Groningen I will not hesitate, to book another time a room in this hotel. The friendly and professional staff needs a special mention too, rarely I have experienced so dedicated professionals in a hotel.

To find a flaw I have to be picky and it’s a flaw that has all the same origin. Since this is an historic building there is no air conditioning, that’s o.k. But then you cannot open all of the windows since two out of three are permanently closed with screws and the last one you also can open only half the size. To cope that, there is an ventilator in the room, but it’s a little bit too noisy to be of use. Fortunately for us the temperature was not that high, and it did not bother us. But if you suffer from heat and you visit in summer, you should take that into account.

The hotel was located in a quiet corner of Groningen old city. It is a former monastery that is surrounded by gardens and within walking distance of the Martini Tower and the old town. I really enjoyed my room that had a great view of the garden. It was spacious and comfortable and had a great bathroom attached. I also enjoyed the minibar which was included. Staff were very friendly and helpful.

The hotel is spread out so staff were very happy to show us to our room. However, it was a bit confusing for us as we always cut through the restaurant on our way out so do orient yourself first. It was a pity that the book about this historic hotel was available in Dutch only. It will be great to have an English version of this book which discusses the history of this hotel.

Great location in the heart of Groningen. Very nice, friendly and professional staff

From my perspective the breakfast was not matching the overall experience.

Beautifully restored historical building done with taste and elegance. Very well appointed comfortable rooms and bathrooms with lovely touches such as drinks on the house replenished daily. Excellent location accessing all points of interest in the old town on foot. And superb breakfast.

Nothing

The location is extraordinary, peaceful garden and grounds - very central to Groningen city square. We loved it.

Seemed difficult for taxi/cars to access. In our room, the bathroom was up a narrow staircase on a balcony. Fantastic for us - but might be a challenge for some.