The place is very stylish and beautiful, as the photos indicate accurately. Host was friendly and helpful. Breakfast was really wonderful, prepared to order in a charming dining room, delicious food. The funky and fun art of Mastricht square is right out the front door!

The hotel is VERY hard to find by car.... the online directions need tweaking, and GPS does not work well at all. The spa has quite limited access- great if you plan way ahead, which I was not able to do, due to language barrier on the booking website. It looked truly amazing, though.

Beautiful room, well appointed with plenty of space. The patio is a perfect place to have a drink. We wish we had planned a longer stay …

Nothing to do with the property but the “kermis” on the main square in Maastricht is awful and it’s just in front of the hotel. An eyesore and a massive source of noise, light and air pollution. Cables, generators and lots of mess in a tightly packed town centre. It’s 2025 not 1975.

This hotel was beautiful and clean. Amenities were amazing. Spa was to die for and the spa services we received (massages, facial) were wonderful and relaxing. The staff was very kind and helpful. Location could not have been better! You walk out of the hotel and are immediately surrounded by shops and restaurants.

The only downside was that we had to walk through the small but packed restaurant to get to the spa. A little awkward when they were busy with dinner and you’re walking through with your robe and slippers.

LOVEDDDDDD - everything was lovely - the staff - the location - the bed - the room - the linens - the eating space - the design - the robes - the building - everything so beautiful simple serene - would stay here over and over again - were sere so sad that we had only booked one day we would have loved to stay at least three days and to take advantage of the spa - beautiful space in every way

The view of the Viertoff was exceptional ,the room was huge , shower lovely , sink different , seperate toilet . The bed very comfortable , breakfast was lovely , receptionists very helpful and pleasant . Would love to stay there again .

The only thing that was disappointing was the coffee machine was not working and no tea or coffee supplied

The location was superb, the suite brilliantly appointed and everything was just top quality. I have not slept in a bed as comfortable. In addition, the likes of the air-conditioning complemented the room size and worked! And worked quietly and effectively. The staff were discrete and friendly. I would like to make special mention about the breakfast; it is so well thought out and delivers exactly what you want without the need for a wasteful and expensive buffet - take it, it is worth every penny and beautifully presented.

Nothing - haven't been able to write that in a long time

Very friendly and helpful staff. Excellent spa and restaurant. Beautiful building in a great location.

The location is very central which is great but keep in mind that means it’s also very busy. We were unlucky to be there during the fair which was right outside and very noisy.

The hotel is in an excellent location, very central. The hotel was spotlessly clean. Breakfast was served rather than self-service, the food was very fresh and well presented. The staff were very friendly.

The hotel is a little impersonal. as we arrived after 6pm we signed ourselves in vis the late entry procedure. This meant we had no contact with reception or management until checking out. Would prefer a menu for choice of breakfast. Would have liked an armchair in the room not just a desk chair.

Interesting hotel in the city centre, renovated old house. Delicious breakfast and dinner and really helpful staff.

Staff is in the hotel only from 09.00 - 18.00 than someone from restaurant might help u in case of need. For business travelers not practical while u cannot do late check in or early check out. It’s true that communication can be handled via email but in case u have some specific requests this concept doesn’t work. I do recommend this hotel for holidays stay.

Great location, nice rooms

Hotel reception staff incapable of giving the right address when roads are closed for events etc. The hotel sends several mails in advance for 100 other futile questions and they cannot provide guidance for people arriving by car (after a 7hrs road trip) a is pretty unprofessional