Staying at the Moxy was enjoyable and the location was in a perfect spot. Close to a train station making travelling around vastly easy, bike hire also made my stay very enjoyable as it was a fun experience to cycle around Utrecht. Being next to the canal was also a very enjoyable experience due to my love for everything nature based, seeing that every time I came downstairs was the highlight of my mornings.

I think the only thing that was a bit troubling for myself was the lack of information on the damage deposit. Here on booking.com it does not explain it very well so whilst I had put aside 20 Euros like it said I needed, what it was actually meant to be was 20 Euros per night which ended up causing me to be 140 Euros short during my trip which was meant to be used for food, travel and other things.

The location was lovely, sitting right next to both a canal and a small train station which helped greatly with moving luggage. The facilities were very clean and the food was great. The selection of games and books dotted around the lounge and bar areas were a lovely touch - especially the giant chess board.

There were two occasions where we paid with cash and were short-changed - the second time the team member explained they had run out of change. Nearly every night there was loud music - we couldn't discern what song was playing but we could always hear and feel the bass around the room - we suspect it may have been the events venue next door to the hotel but we can't confirm this. If the noise came from the venue next door, this is not the fault of the hotel, but it was still unpleasant to have the room vibrating until 5am on Saturday morning. There were several occasions where we heard a loud whistling noise in our room, which we believe may have been produced by the shower in the room above.

Hotel located not in the center of the city but I think that's an advantage as there are still plenty of options for restaurants and bars in the vicinity - and it is located at the canal providing calmness. I liked the hotel decorations, and the room, which had a tiny but nice bathroom. The breakfast is very good, but nothing special, it offers extended options. The lobby offers a great place to unwind at the very end of the day. Bike rental is available which is very useful.

Bikes should be checked more frequently. There could be an option for the guests to choose a bike before rental. Staff could have been nicer, explaining the options (eg. price of the breakfast is a bit better if it is booked for the whole stay), providing more information.

* Beautiful location *Train station right across the street * 24hr front desk * Room service is quick and efficient * Breakfast was really good - salad bar, bread bar, cereal bar, milk bar(with about 5 different types of milk Inc. non dairy) coffee and juice machine, dessert bar, great scrambled eggs and some more breakfast items that changed every day and everything tasted fresh and kept well warm. Well worth the money. * The dinner option at the lobby restaurant was also very good although a little pricey and not a lot of options to choose from, the food was great. along with the alcohol bar, I'd say go for it if you want to spare traveling to find a good place to eat (try the ribs). * Room was kept clean everyday, we had a mess of clothes everywhere and the staff ignore it while cleaning they go around it so keep that in mind * Smart TV that lets you stream content from your phone with ease * can open room windows (very important) * quite a quiet area

* Room size was quite small * Bathroom size was also a bit too small * Wi-Fi speed was very limited * No trash bags in bins * No closed closed for clothes in room, only a hanger area * Prices for water bottles, soft drinks and energy drinks was very high In my opinion * Lobby area was toasty

The warm welcome by the staff members and friendly, personal attention! The hotel was decorated very festively due to the Christmas season. I enjoyed the meals, especially the elaborate breakfast.

At my check-out I mentioned the temperature in my room being 23 degrees. I tried to switch it to 18 degrees I'm accustomed to at home, which could not be done. The 26th of December is called the 2nd day of Christmas in the Netherlands and part of a 2- day holiday. The catering staff wasn't informed of this, regarding the breakfast hrs!

Very nice room, a good size with a lovely bathroom. Comfortable beds and close to public transportation (trains, buses). About twenty minutes walk from the town center, but close to the Twijnstraat with cafes and restaurants, supermarkets etc.

In the lobby very loud music: I am not a fan. We were a bit unfortunate that we had people in the room next to us (or on the next floor, in any case close by) who started arguing with each other (very loudly) at 1.30 at night and continued for half an hour or so. When the hotel is not fully booked, I don't understand why guests aren't spread out a bit more, so no-one is disturbed by someone else...

We really were overall pleased with our stay at the Moxy. It was clearly designed for younger generation in mind but great for us older parents too. It was centrally located to the city of Utrecht and easy to take the tram or bus to the train station. Staff was helpful and we liked the modern "vibe" of the lounge area of the hotel. Hotel room was SUPER clean and a good breakfast. We will definitely return We liked the view of the canal from our room window too!

We had some problems with our door closing properly but the hotel accommodated and worked on fixing it without having to move us.

The breakfast was excellent. There was a wide variety of options, also for my wife who is allergic to gluten. The location is also very good. It is within walking distance of many restaurants or cafe's as well as just across the bus stops and train station,

We were first in a room (uneven number) that had a view of a parking area. At least the friendly staff changed our room for the second night to a canal view room. The aircon was warm in both rooms (23 degrees), even that we set it to the minimum temperature (18 degrees) and the maximum fan speed as suggested by the staff.

Great location, close to our office and with some nice bars and restaurants around. Comfortable rooms with all I needed and in a modern, yet still warm style. Friendly and helpful personnel that breathed the same easy-going professionalism.

The small things that could've made it better: the ironing room with pressure steam iron is great, but only if it works. Seems the steaming part was broken. In the morning, wanting to grab a coffee, both coffee machines were out of service. No major issues and I'm sure they would've fixed it as soon as I mentioned it. Oh, and one major bugbear: as I used Booking, all communication kept on mentioning I missed out on their Marriott points. This is both a bad practice in only giving points if using their app and an annoyingly childish way to try and FOMO me to their app. I didn't ding any points for this, as not much the hotel staff can do about it.

Had a great stay at Moxy Hotel. Right across from Utrecht Vaartsche Rijn station and maybe a 20 minute walk into the centre of Utrecht. The room was a good size for just the 2 of us and was very clean. The tv had an option to stream YouTube and Netflix so that was also great. Another massive plus that was such a pleasant surprise, was that my now husband and I stayed here for our wedding night here and we told the staff a few days before. They decorated our room with all sorts of cute decorations, petals on the bed and a voucher for free drinks. We felt so special and it was so lovely ❤️.

The rooms don't have closets so we had to live out of our suitcases, that was a bit annoying. There was also no iron in the room and my husband wanted to iron his wedding suit and shirt before the wedding, he ended up not being able to do that. Maybe there was another place in the hotel to do ironing, we didn't have time to ask so not sure about that. Also a bit downside was no kettle in the room. You can come down during breakfast to get coffee in the bar area, but we couldn't have any tea or coffee after breakfast. Especially at night that was a big shame, because a cup of tea at night would've been very nice.