Great size room with deck, king bed for us and a large room for our son which was not close to us.

The property was nice and comfortable for our family of 4. The beds were comfortable enough and the space was great. The staff were incredibly helpful and friendly. We felt very welcome and managed to get parking in the building each night we were there.

The was a bit of noise from the AC system (not the room unit but the floor system) which was a bit annoying when trying to get to sleep. Not unmanageable though. Would maybe recommend earplugs if you’re a very light sleeper.

Staff- Amazing, very welcoming! Bed and bathroom- clean and tidy. Beds are very comfortable, size of bed makes it even better. View of pool- spectacular Child friendly. 5 out of 5 stars from my children. Perfectly located in CBD.

No cooking facilities at all. Got a toaster on day 2. Perfect for people staying for 1 or 2 nights, any longer and cooking facilities need to br considered.

Staff were very helpful. Room was spacious and comfortable. Hotel is well placed for the town centre and the facilities on the quayside.

There was no breakfast or dinner available in the hotel. The pool is unheated. It seems most facilities were closed in the pandemic and not reopened. For a night or two, this is a minor problem, but we would have wanted those facilities.

We have stayed here many times. The rooms are large and well set out. It is very close to restaurants and walks. Obviously, we did not use the pool as it was winter, but it would be superb. Our room was well set out and the cleaning staff did a great job over our two-night stay. We had a view of the river which was nice. The car parking was easy and made for secure safe parking.

We loved our stay as per usual.

The large comfortable room and the very friendly and helpful staff. Apparently I had one of the biggest rooms (junior suite) it was like a small house. The bed was comfortable and the shower great.

It’s dated and like a labyrinth to find your room. Parking situation is odd.

Brooke at reception was absolutely fabulous. Rooms were spacious and very good value for money. Location was fantastic. Amazing pizzas next door too.

Need a mattress protector to take the feel of the join between the mattress away and to stop your sheets from sliding undone all the time. Room also needs a microwave.

Its location

Access to garaging. Level 1 was often full so had to park on Level 2 and walk down to rear access to Hotel on Level 1. Most of the parking spaces are reserved for other businesses that occupy the complex. The electronic gate was often left open throughout the day so lack of security for vehicles and guests.

Liked that it was in walking distance to everywhere we wanted to go. The parking garage was nice and close to our rooms and despite being on the main road of town it was nice and quiet from traffic and outside noise.

Didn't like the musty damp smell in the hallways when walking to rooms.

Good location great room ,pool comfortable beds.Lovely staff.

The lighting in the room was dark unsure if there was any brightening dials.We had to park out on the road as there wasn’t enough parks every time we went up to our level.Although we didn’t get the room we wanted was still nice.