We absolutely loved our stay. The Suite room was spacious, elegant, and very comfortable. Breakfast was excellent, and once we discovered the Rawya Restaurant, the variety and quality were fantastic. The pool was excellent — clean, well-maintained, and a great place to relax. The Kids Club was also brilliant; our children loved it. The staff’s knowledge of the local area was impressive, and they were consistently helpful and attentive throughout our stay. A special shout-out to Krish at the 258 Club — his warmth, professionalism, and genuine care made a real difference. He’s an absolute star!

We genuinely enjoyed our stay overall. However, we weren't informed at check-in about the full range of Suite guest privileges — including breakfast at Rawya Restaurant and complimentary drinks and canapés at the 258 Club. We initially thought breakfast was only available at the 258 Club, which had a limited selection. Fortunately, a fantastic staff member, Krish, explained everything to us later. Clear communication at check-in would have made the experience smoother from the start.

Best hotel Best serv Amazing staff 100/10 it’s not 10 Its really 1000 Mans on the bar, amazing - thanks for everything

Location is excellent Hotel is brand new so everything is in top condition. The rooms are great (we had the ocean view deluxe). The pool is excellent, cooled and clean. The breakfast was high quality and had a good variety. The water pressure is excellent. Every detail has been thought through.

At the risk of sounding entitled, we arrived from Dubai at 1:30pm and had to wait till 3pm to get the room. That felt odd since the hotel was barely at 50% capacity. At the pool, it would be nice to have a DJ create an atmosphere.

The hotel provided an exceptional experience, combining elegance and comfort seamlessly. The facilities were immaculate, catering to every need with a touch of luxury. The reception staff were outstanding, exuding warmth and professionalism, ensuring every guest felt welcomed and attended to with impeccable attention to detail. Truly, a stay to remember.

The staff was too freindly and she really try to help us as we was searching for diffrents hotels but all was full and we was travelling for 5 hours..she realy was kindly and helpful..hotel was amazing and really for relaxing

I like every detail in the hotel and the way they take care of customers

The staff The breakfast buffet The staff at the pool The service at the pool The spa The Fitness center The club lounge was amazing with great staff.

The pillows were not comfortable, even when changed to more firm pillows. Some toiletries were missing or not replaced after using.

The staff was very helpful in fulfilling all requests. And the room was very comfortable with a nice view

There is definitely no ATM inside or near the hotel. And the spa, for a Mandarin, absolutely lacks a jacuzzi, sauna and obviously an indoor pool.

The decor and size of the rooms is great. The staff is very friendly and helpful. The gym is great.

Staff not yet a at full potential - team still needs to become more fluid. It is not a beach hotel - we knew that but if you should not book it if you are looking for a beach holiday.

Everything! Could be the best hotel we stayed in within Muscat. Sheryl, the front desk manager, was the best! She was very supportive and assisted us the whole stay! We will come back to this hotel because of the amazing experience we had. thanks again Sheryl

Nothing

Very kind and friendly staff. The team at the Italian restaurant, Ilario and his team have been extremely nice and welcoming. Also the guys at the pool and lifeguards very kind and helpful.