The staff at the Nishat Gulberg Hotel (Lahore) were absolutely amazing—warm, professional, and genuinely attentive. My every need was not only met, but anticipated with care and grace. From the moment I arrived, I was treated with a level of hospitality that suprised. Special thanks to Muzzamil, the Assistant Front-of-House Manager, and Haider, the F&B Operations Manager. Their exceptional attention to detail and commitment to service made a lasting impression. They went above and beyond to ensure my stay was as comfortable and seamless as possible. Pakistani culture is legendary for its generosity and kindness towards guests, and the Nishat Hotel embodies this spirit perfectly. It wasn’t just a stay - it was a heartfelt experience that reminded me why hospitality is considered an art in this part of the world. The Nishat Gulberg is an intimate, bespoke experience i highly recommend! Finally, thank you also, to the hotel manager Sabir for your time and your kind advice regarding notable cultural sites and areas to visit - this proved very beneficial indeed. I look forward to my next stay at the Nishat Gulberg - Lahore.

NIL

I had a wonderful experience at The Nishat Hotel Gulberg, Lahore. Upon arrival, Mr. Uzair at the front desk kindly upgraded us from a Deluxe Room to a Royal Suite, which was a generous and much-appreciated gesture. The suite was beautifully furnished, spacious, and very comfortable. The overall ambiance of the hotel is elegant and welcoming. Breakfast was also a highlight of our stay, offering a nice selection of authentic Pakistani dishes. The restaurant manager was exceptionally courteous and even remembered our preferred style of eggs each morning—an impressive personal touch that made us feel right at home. From the front desk to the restaurant, the staff went above and beyond to make our stay pleasant. Highly recommended, and I look forward to returning on my next trip to Lahore.

Great comfort, very friendly staff...

I stayed in The Nishat (Gulberg) for a little over 3 weeks. The staff was welcoming, friendly and very accommodating. The breakfast was absolutely outstanding - the best breakfast buffet I have had in a hotel. I had halwa puri almost every morning, other Pakistani breakfast dishes, as well as french toast, chicken sausage, hashbrowns, made-to-order omelette, various pastries, and chai. The room service cuisine, provided by the on-property Cube restaurant, was outstanding. I ordered a number of Pakistani dishes such as Chicken Tikka and Malai Boti. The property feels very safe. The location is excellent - near Liberty Market, a number of pharmacies, restaurants, cafes, etc. The TV has Netflix, YouTube and Amazon Prime Video. The WiFi worked well - no issues. The gym has treadmills, a stair climber / elliptical type of machine, dumbells, etc. I did not use the pool but it looked very nice. I do not speak Urdu (yet!) so it was very helpful that all staff were able to accommodate me by speaking fluent English in addition to Urdu. I highly recommend this hotel to anyone visiting Lahore.

I do not have any complaints.

Exceptional Service and brilliant hotel. Attended in Sept 2023, have previously visited a few years ago and was pleased that the service, staff and facilities were just as before if not better. A sign of a good Hotel is the retention of staff and was great to see most were still there and their passion for service, politeness and professionalism was shining through. Sabir Hussain front of house manager was exceptional assisting with specific requests for me and a client, as above all the staff from the airport transfer driver, Concierge , porters and reception are a testament to a well run A1 quality hotel chain. Nishat command structure should be proud of this team. The room was pristine , cleaned and well stocked with all amenities for a business traveler. Room service quick and quality amazing. centrally located with internationally branded restaurants stores nearby, 25 mins from airport. I look forward to my return within a month to Lahore and I will definitely select NISHAT at Gulberg- Shahid Qureshi UK

Nothing

The stay was very comfortable, and the staff was extremely courteous and helpful. Overall, a pleasant and enjoyable visit — would definitely recommend!

The hotel has noticeable cleanliness and hygiene issues. Fixtures like toilets, WCs, and mirrors showed clear signs of wear and tear and are not maintained up to the standard expected from a hotel of this class. Sanitary fittings definitely need an upgrade.

It has a great location and overall the quality of food was excellent . But to top it all the staff was very courteous and cooperative. They quickly responded to every issue that I had and helped to resolve the issue. Mr. Ali (Guest Relation Manager) at reception is an excellent asset for Hotel and he personally looked after the comfort of every guest in the facility.

The lobby is small and crammed. There were usually too many people sitting there.

The amenities at Nishat Hotel are impressive. The rooms are spacious and well-equipped, providing a relaxing atmosphere after a busy day. The hotel also features modern fitness facilities, a swimming pool, and a wellness center, allowing guests to enjoy recreation and relaxation. Wi-Fi access is available, keeping guests connected throughout their stay. Nishat Hotel in Gulberg, Pakistan, is an excellent choice for travelers seeking a comfortable and pleasant experience. The hotel offers a range of fantastic facilities that will contribute to making your stay memorable.

It was clean ,staff was coeprative,food was excellent,gym & pool very neat hygienic yet they need a shop for selling swimming gear at pool ,breakfast had multiple choices manager waleed met me himself at checkout and got feedback apart from all that they upgraded my room i am thankful to them regards

Rates at booking.com need to be revised checked with a friend and he paid almost rs 10,000/night less than me

Aqsa and Qaisar Abbas were super friendly and helpful. I needed to hire a driver, they were on it. My mom got sick and I wanted to take breakfast to my room- they accomodated me. The entire staff was resourceful and friendly. They always greeted me with a smile and literally helped me without even asking for it. Fantastic experience and stay.

Nothing, everything was perfect.