Pros: just a 10 minute walk to Plaza de Armas and within steps of many restaurants, bars, coffee shops, and stores. Staff were very kind and knowledgeable. Room was spacious, cozy, and the bed was comfortable.

The kitchen or coffee bar played loud music on a nightly basis. My room was 208, which is located on the 2nd floor not far from the kitchen and coffee bar. This could be a problem for light sleepers. The hotel needs to be more considerate of loud music as it does impact its guests. Shower pressure could be stronger. A safe in the the room would be nice.

I loved the tranquility of this place. It's a wonderful boutique hotel. Located in the city centre with everything at a short walking distance. The staff offer a super personal service. I highly recommend Santa Marta !!!

If you're used to **** hotels, you might find that the room could use an update on the furniture and walls. Nevertheless our room had all comforts, was clean and very spacious. 9.5/10 is probably a better rating...

Absolutely wonderful from the breakfast to the room and the staff & their services. Location was wonderful too! Loved it all and would love to stay here again.

The stairs might be a bit inaccessible to some people but I didnt mind and loved the layouts; just a thought & I’m sure they could select a room to accommodate!

Room was very spacious , with space for an armchair snd sofa ! Enough wardrobe space . Very comfortable bed . Lounge area at front of hotel is nice . Welcoming , friendly staff . Decent location

Shower was hot but the taps were loose and almost came away from fittings when handling . Door to room seemed very light , could see through side fittings . Breakfast was fine , buffet style , cooked food came from onsite kitchen but only was during three day stay was I asked if I wanted any eggs .

It is a very nice hotel. Close to the main plaza, restaurants, and shops. It is on the main street but very quiet. There are lots of plants and flowers in the hotel that make it look like paradise. The breakfast was great and the staff was very friendly and helpful. I am very pleased with my stay.

Amazing staff!! And a great hotel that worked perfectly for our few night stay! Amazing hot water!! And comfortable beds… What else can I ask for !!

Can get noisy from other people staying and talking laughing outside…you can hear everything through windows and walls.

We liked everything! The staff is great, very helpful. Especially the girl in front Mrs B. is exceptionally helpful.The room and the hotel in general is very clean. Great location! Thank you!

Location perfect, personal very nice and always friendly, hairdryer always there when needed and a very nice cleaning stuff. Greetings to Bernardo again!

It was well located and the building itself is a beautiful sillar house converted in hostel. Nice breakfast and friendly staff. Very good value

Great value for the price. Good location, friendly staff.

Wi-Fi was a bit sketchy but only our last night there. We were told there was an issue with the fiber optic connection that was being resolved.