it's actually a wonderfully equipped resort, and the price of 150 euros per night, for a gorgeous, huge room with a view of the river... is excellent! Wonderful park with lake with exotic plants The restaurant is a bit better, like the breakfast, the chef is very kind, local live music every evening... everyone tries to make you satisfied!tic fish, very rich and beautifully landscaped garden, Hacienda house... you have to stay more than 2 days like we did.....

the brekfast is 4 stars hotel.....

We really enjoyed this beautiful hotel. We had a beautiful colonial style room with very comfortable beds. The hotel grounds are also very beautifully organized. The breakfast was delicious, we even ate local exotic fruits. The hotel staff is beyond praise. We were very helped during 4 days by the manager Marina Romero in organizing many of our requests. We especially enjoyed the massages done by Yuddina and Kristina in the spa salon. They are incredibly talented masseuses! A huge thank you to them for the fact that we received true relaxation after a busy active day. We recommend this hotel to anyone who wants to spend a luxurious time in Sacred Valley.

Swimming pool wasn't heated.

Such a beautiful property. We had a wonderful stay. The hotel is lovely - serene and calm and the perfect place to stay for Sacred Valley. The gardens are very peaceful and quiet Our room was great - large and really well appointed and very relaxing. The breakfast was fantastic - lots of choice and the Spa was fantastic. The gym is also excellent. The team were all very good but a special mention to Andres, Luis, Wally and Diana who took great care of us and delivered exceptional personalised service. I had a treatment at the Spa with Yesica who was also fantastic .

The room was better than I expected and the hotel territory was beautiful and peaceful. There are many animals and birds and fish living at the hotel so I spent one day just observing them from different spots. It was so nice that we decided to prolong our stay and skip our previous plan.

Unclear terms of payment. In the end we paid 10% more than was mentioned in my reservation. And the offensive part was that stuff had changed the terms on Booking and tried to convince me that terms were clear when I booked. I made a screenshot of my reservation earlier so I knew I was being scammed.

Way exceeded our expectations, and it’s an excellent value. Rooms were impeccable, large, and very comfortable. The property is very well kept up and beautifully landscaped, has great views, and a great place for families to explore. Nice gym and good breakfast were both really appreciated as well. Great peaceful location for exploring the sacred valley.

Wish there had been a simpler food option for during the day. Restaurant is excellent but a quicker grab and go menu would have been nice, especially for the kids. I was surprised that we couldn’t even buy snacks at the shops.

Beautiful location by the fast flowering river in the Center of the sacred valley. The hotel is set around and ancient hacienda with multiple courtyards, terraces and a museum and cinema. The gardens are perfection, the pool, lakes and island chapel all lovely. The spa is world class and the chef worthy of international recognition. And the staff……. In our experience Peruvians are the warmest and most welcoming of people and it seemed that the best of those traits were in abundance here.

Leaving it.

Everything was pretty good overall. All email communications with Gustavo were great prior to our stay and during. We originally booked on booking.com at a very high price and kept looking and got a much better deal.....so I'd suggest if you're paying approx $250 USD it's a good deal. Food was great, grounds are immaculate (loved the 🦜 & all the 💐's), pool was nice and cold but great when in the sun for abit! We were there 2 nights/ 3 days for the sole purpose of relaxing and that's sure what we did. As mentioned in prior reviews, we found Peruvian families on site using the facilities and their clothing everywhere by the pool and grounds...maybe lockers should be provided for this. Only 6 lounge chairs by the pool, so not really good in that sense when hotel guests who are paying can't even get access. Also tables to put drinks on would be good (I think I also only saw 1 of those and again occupied by non-hotel guests). It would be nice if they had the theatre in English as well maybe at a different time. We couldn't get the TV to work really nor in English even after the maintenance guy came. We had several mosquitoes in the room upon check in, however was quickly rectified with a call to the desk and a lady came to spray and put plug ins. Woukd have been nice if we had clean chairs outside on the balcony for morning coffee (they were covered in bird poop) so we layed towels down on them as they were a tad tough to get clean. Yolanda at breakfast was exceptional. Went above and beyond for Us. We were also celebrating our Anniversary and they added a little nice touch to Our room upon arrival. We found it very clean, quiet, great food (make sure to save room for the Aranwa Experience desert....it's exceptional and have your phone ready for a video!). We had a pisco sour demonstration and it was awesome as we made our own & then got to consume them. They were delicious!!.

The lighting in the rooms/ bathrooms are very dim.

Courteous and helpful staff, clean place, good facilities, nice location. I will stay here again.

We booked the Lakeview villa for 4 days. The room AC was not working. The provided heaters were inadequate. The bathroom fixtures were loose. The rooms wood planks were not levelled. The breakfast was same on all days with no variety and hence got tired. The beds were bit hard for me

This property offers an exceptional experience, from its delightful breakfast spread featuring a wide selection of fresh and locally sourced ingredients to its impeccable service provided by friendly and attentive staff members. The culinary offerings are top-notch, with every meal showcasing a delightful blend of flavors and creativity, leaving guests craving for more. The well-maintained facilities and cozy, comfortable rooms make it the perfect destination for a memorable and indulgent getaway.

Everything was amazing. This is my second stay in one year and I want to make it a yearly trip! The staff are lovely, the facilities are great, the setting is stunning and the rooms are gorgeous. There is nothing to fault. Special shout out to the girls at the spa! The treatments are incredible and they are so lovely. Our girls Margot, Yudelina, Cristina, Nairuth, Yesica.