Such amazing staff - front desk, restaurant/breakfast staff. Very courteous and helpful (in providing vegetarian breakfast or getting cab/moto taxi as and when required). Would definitely recommend this place for the amazing experience with the staff

I would have given a 10 for the stay, but gave a 9 because of this reason. I was downgraded to a standard double room, while I booked a superior double room (I wanted to view the mountains from the window/balcony and have a bigger room). The front desk staff did reduce the room rates accordingly, but I wanted to stay in the upper floor rooms. The question is more on why the superior double room wasn't available when I booked those specifically.

The location was a five minute stroll into the centre of Urubamba. The hotel was peaceful and calm away from the busy of the centre. So a nice balance between the two. The room was bright, spacious and super clean, the bed was comfortable and the shower was always hot. The gardens were beautiful and an added addition to be able to sit outside and relax in the gardens and watch the hummingbirds after busy exploring days. Breakfast was fresh with fruit , bread & eggs with coffee so a good start to the day. The staff at the hotel were always all very friendly & helpful going above and beyond. I would recommend & stay here again .

Amaru Valle is incredibly peaceful. This was home base for 1 week. I spent a couple of days relaxing and acclimating. I did a day trip to Cusco and another day trip to Ollaytantambo, Chinchero, and Maras. I had a room with a terrace which was the perfect spot to enjoy the fresh mountain air, the beautiful mountain views, the sounds of the beautiful gardens and a good book.

The hotel is perfectly located past the plaza. Close enough to walk around Urubamba but not in the middle to be in all the chaos. The area looks great and the bedrooms are comfortable. The staff is incredibly friendly, helpful and accommodating. We got fantastic recommendations for places to eat and they offered breakfast before the usual time since we were going early to Macchupicchu. Breakfast was delicious as well. Definitely recommend!

It was the best place where we stayed at the hotel. Really the best. At first they had given for us room on the first floor, where was floor from stones. But I asked them the room with wooden floor, because I practice yoga and I love warm floor. And without problem they had given us another bigger room, with a lot os space, a lot of light and wooden floor. The room was excellent.The garden is majestic. It was very quite all time. I could listen the birds, the rain and do my painting in the garden. The breakfast was very good start from 7:00. Shower was very hot and strong. If I could I would live there. Thank you!

They clean the rooms and change bed sheets everyday. I don't like it. It is disturb my privacy( I don't like when somebody visit my room, where is a lot of privat things, when I am not at home. I wish they ask me about it.

The Amaru Inca is an excellent hotline every way. I have been staying there every time I come to Cusco for the last 15 years. One of the things I like about his that it now has heat at night as the nights in Cusco can get rather cool. It is also centrally located and just a short walk to the Plaza de Armes.

The only down side is that it is that the last 50 yards or so are on a very steep road. People who have problems walking could find this to be a challenge.

We really liked the garden. There is a gasebo where you relax in full bloom. The room was spacious, clean. The fruits for breakfast were delicious, the eggs with ham too. The location is not far from the main street but it is in an unpaved dirt road, not very inviting. Always better to take a mototaxi.

The lady at thr reception was so-so. Could be more diligent and helpful (booked a taxi, took 3x the time to arrive, instead of calling him as I asked, she kept waving me off). We left on foot.

The grounds and rooms are very cute and comfortable, staff exceptionally friendly and helpful. We read concerns about the dark alley access to the property but found it was actually a very close walk to the main plaza, and we never felt unsafe. The town of Urubamba is vibrant and interesting with local celebrations to enjoy seemingly nightly.

More generous fruit salad in the morning and options for gluten free breakfast would have been very helpful my daughter who is celiac, though kitchen staff made efforts to substitute bread with potatoes or tomato to go with eggs. Some nights, smoke from the kitchen or neighbours’ cooking fires was an irritant in our room that was close to the kitchen.

The gardens and accommodation were beautiful. The location was also good if you wanted to be slightly out of the town centre where it is more peaceful. The choice at breakfast was also very good.

It may have been useful to have a drink/ food price list. We might have used the hotel facilities more if we had this information at hand.

A beautiful property in Urubamba.. close to Machu Pichu train station in Ollytambu...the area is quiet, beautiful and clean...misty mountains around the property, beautiful colorful gardens.. gated.. good security.. not enough space here to tell you how fabulous this place really is.

there was nothing.. other than I didn't like microwaved coffee & milk in the morning...