Excellent experience in this gorgeous and relaxing hotel with beautifully appointed large rooms (we had a family room with 2 of us) with a balcony, great shower and water pressure, plenty of windows for light and views from the upper rooms, super comfortable beds with numerous superb pillows. The staff deserves exemplary kudos for the warmest welcome, taking care of all our needs (laundry, filtered water, ordering transport, restaurant service, awesome breakfast)— special thanks to Christian! We extended our stay (doubling the #of days) as we decided this was a dream hotel to enjoy the Sacred Valley. Located down a side street we found it easy to walk to town (12-15 minutes), found amazing food, a spa called Samay, and coffee houses. Urubamba and Lizzy Wasi were fabulous!

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The staff at Lizzy Wasi are simply amazing and made our stay very comfortable. The grounds of the hotel are really nice and it is so easy to just habg out while enjoying the beautiful landscape and surroundings. Our kids enjoyed the friendly Alpaca which we visited daily. Having the breakfast available from 6.15am is a huge plus for jet lagged travelers.

If I had to be very picky, would be nice to have a mini fridge or a coffee machine in the room. But seriously, great value and experience.

Stay was excellent with beautiful views - best of our stay in Peru. We stayed here to acclimatise before going to Cusco and rainbow mountain. Kelly went out of her way to make us comfortable and was always ready to help. If she was not at work we could still what’s app her which was very helpful. 5 mins drive or less into town, you can walk or take Tuktuk which costs only 2USD. Safe area, Urubamba in general felt very safe. Peru rail to Machu Picchu was again a 5 min drive from the property and they arranged all taxis for us including to Cusco. Loved the map placemat at breakfast - helped us plan our trips over breakfast! We did Moray, maras salt mine and ollantaytambo as day trips from here in private taxi.

Access to iron to press clothes will be helpful - we did ask for it and was advised by a man at the reception to wait until morning for launderette to open. But we had to leave early. Genuine feedback - a kettle with tea and coffee making facilities will be great. However Kelly was fantastic as always, arranged for hot water to be brought to room early in the morning and before bed.

We were in double deluxe with fireplace and it was so cosy and rustic…we loved it! Bed, pillows and bedlinen really comfortable and bathroom with natural light a pleasure to use. The gardens are beautiful and well-kept, with several peaceful relaxing zones (and 2 friendly alpacas). Staff really helpful and pleasant, and Inti a mine of information. Just outside town centre (but walkable, or plenty of tuk tuks) so really quiet. Would totally recommend.

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It was a beautiful setting. Truly idyllic. It was peaceful, beautiful and serene. Kids loved jumping on the trampolines, playing with the pet cats and alpacas. The reception staff were great, especially Inti, who made us feel so at home. He even organised a small birthday cake for my son’s birthday without me even mentioning it.

They were strangely stingy with fresh water. Bathroom lacked counter tops for us to place our toiletries The room was quite cold

Everything was PERFECT! The property is gorgeous - beautiful garden w/ alpacas in the yard & a gorgeous mountain view. Inti at the front desk was very kind & helped me arrange a spa service w/ Gladys (which was incredible), a taxi for the airport, & late checkout. Food at the restaurant is delicious & true farm-to-table. Breakfast was wonderful. My room had large windows & a balcony w/ a beautiful view. Overall a very peaceful & comfortable stay in Urubamba. 10/10 recommend!

Nothing - it was perfect.

The gardens were beautiful…if we had time to relax there & take advantage, the property was quite nice. The alpacas, trampolines, fire pit are nice for kids & a potential extended stay.

The offer of jacuzzi/spa services was not made clear? I would have expected that offering to be included in the total price to improve the value. Breakfast eggs were good& fresh bread cooked in the wood burning oven was nice. Our room was unfortunately located quite close to the kitchen and breakfast area which resulted in us being awoken quite early—-6am by dishes being unloaded and stacked outside for breakfast.

Lizzy Wasi is a charming boutique hotel in the heart of Urubamba. The rooms are clean, comfortable, and beautifully decorated, with stunning mountain views. The staff is incredibly friendly and helpful, making our stay very enjoyable. The peaceful gardens and delicious on-site meals added to the great experience. Perfectly located for exploring the Sacred Valley and nearby attractions. Highly recommended!

Beautiful property. Awesome gardens. Great stuff. Very good restaurant and good massage. Fireplace in room very nice.

The two floor suite for three (or four) has only a single bathroom on the 2nd floor which is inconvenient for those sleeping on the ground floor. The bathroom itself is old style and not fitting the overall hotel level. Also the hotel is off to the side from the center.

We stayed for one night here to acclimate from sea level before heading to Cusco. This is an amazing facility. We wish we had stayed more. The grounds are immaculately maintained with a park like atmosphere. Plenty of space to sit and relax and spend time with friends and family. Nice restaurant. The staff were extremely helpful. They arranged for airport pick up from CUZ and arranged a local tour of the sacred valley. Rooms were spacious with a nice balcony. Not to be missed in sacred valley.

No negatives.