The hotel is situated in the beautiful setting of an ancient monastery. The room was spacious, featuring a living area downstairs with a sofa and TV, and a sleeping area upstairs on a mezzanine. The beds were very comfortable, and the breakfast was adequate.

The bathroom could use some extra space for a vanity unit to accommodate personal items. The shower was dated, with the main showerhead not functioning properly. The location is a bit of a walk from Urubamba city centre, but it’s very quiet and easily accessible by tuk-tuk for just 2–3 soles.

The hotel building design, the old church, the patio, bedrooms and staff members were the highlights of the staying. The food in general was good, breakfast buffet had a variety of options and also, dinner menu and music at evenings were very nice. Also we walked to the main Plaza a few times, as it was quite close by from the hotel. We hire a driver who took us to see some places like Maras and Moroy, and the front desk lady arranged that for us. Very good service and affordable.

On arrival we got asked to pay in advanced for the booking and fill up a information form for each of us. We were quite tired for the long journey and it was very late at night, we just wanted to get the rooms and sleep. Instead we had to wait to pay and so on. I understand is the hotel policy, but in other places like Cuzco and Machu Picchu, we settled the bill on the last day before leaving. In the restaurant, at the breakfast morning, the scrambled eggs were extremely cold both days we stayed. Maybe they need to replace the heating device or get a new container.

Husband and I decided to stay here for our Machu Picchu excursion start. Hotel/monestary is outside of the downtown area (about ten minute walk) so quiet and serene. Room was large and very clean (extra precautions were taken by staff with sealed items). On-site bar, recreation room snd restaurant. We ate at the restaurant once and were super impressed with the food. English speaking front desk staff, remainder of staff limited but super kind and willing to do charades with us. Our trip to Machu Picchu early, so “to-go” bags made for us, as well as “to-go” check out lunch bags. Super appreciative!

Neighbors had a party night we were there that lasted until 0200 - so noisy. Obviously sole situation, but that’s the only thing that we didn’t like the first night we stayed. Second night quiet and peaceful.

It’s an absolutely beautiful place to stay, like in heart of the mountains around. The monastery is serene and the hotel is just splendid. The rooms are spacious and clean with many facilities. The breakfast spread was the best so far I’ve had in Peru. The staff were friendly.

Nothing specific

The staffs were so friendly and helpful while we were staying at the hotel. They took care of the garden very nicely so that we were enjoying the staff’s kindness and gardening. Special thanks to the staff and Yeng Zenaida.

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This hotel / monastery is out of this world! Could not rate this place high enough - off the scale! Impeccably clean, impeccable staff - superb views from the gardens! It was quiet, characterful and charming … lots of original features, artifacts and paintings scattered tastefully about the place. Loved my room with a small living room and mezzanine bedroom! Fantastic snow-white sheets and towels, excellent shower and wonderful products provided and replenished when used! Extremely gracious and friendly staff … very attentive and helpful! 12 mins walk to the main plaza … local buses to Cuzco for 7-10 soles! TRULY OUTSTANDING! Am already planning a return trip!

Nothing - superb place! Has to be seen and experienced to be believed!

Room was very clean and the hot shower was amazing! Grounds were beautiful and there was a nice view from our room.

The location is a little bit of a walk from the central bit, but totally fine for us. Breakfast had many options, but the hot food seemed to run out fast and was not re-supplied.

Gorgeous, tranquil stay. Great breakfast. Appreciated the ability to get dinner/drinks at the restaurant because it was a bit far from restaurants in town.

Would have enjoyed a double bed in place of twin beds

Everything. Very tranquil, serene, super spacius rooms.. breakfast was a super abundant buffet so I dont understand some of the comments that said that the breakfast was basic. Great quality-cost relation.

The rooms are nice; it’s a classic quiet hotel. The breakfast had great options, and the staff was kind.

It needs a little maintenance; the bathtub was cracking and the bathroom in general seems to require deeper cleaning.