I like the pools (my daughter and her cousins loved it there). I love the beach! We liked the foods at Enye! But missed out eating Puto Maya, more native Katanning please...The buffet staff were very attentive and always service with a smile (we liked that! ) The Hotel Manager and Reception staff exceptional. The Concierge Staff all helpful and lovely people. We love staying at CRIMSON Resort Hotel. I wish I could avail of a Hotel Membership like the Bai Hotel Platinum Membership. I would help a lot budget-wise. Thank you.

The rooms are dated. The mosquitoes were having a feast on my daughter's legs and arms (she got allergic reaction to mosquito bites).😭😭😭😭😭

I fall in love with their hospitality. Whenever and wherever I am walking in the hotel, employees are always greeting with a smile and proper manners.

When I went to the downtown cebu, I had booked the hotel shuttle bus. I had waited at where the guidance said, the bus just went through in front of me. The guidance did not instruct the exact location. Please instruct with pictures.

This resort was wonderful! We were a family of six, and all of us enjoyed our week at Crimson tremendously. The staff are exceptionally friendly and professional and will go out of their way to solve whatever question you may have. The rooms are very clean and spacious, the gardens lovely and the spa beautiful. All of the food we had at the resort was delicious - not the cheapest, but worth it. We used the spa several times, took part in an organized snorkeling tour that was great, kayaked, jogged and made good use of the gym, pools and yoga classes. Having visited many resorts in several countries, the Crimson is now our favorite of them all. You rarely see such consistent professionalism combined with outstanding friendliness.

I was upgraded to a better room The breakfast exceeded my expectation's The bed was one of the most comfortable I have ever slept on. The activities list delivered in the morning. super classy. Room safe, ironing board, refrigerator stocked, espresso coffee maker and tea maker All Staff exceptional. On site money exchange from dollar to Paso at a good rate....pleasant surprise. Beach side bar and restaurant

Nothing.

Firstly the staff are so amazing and make the place glow The pool was always clean Grounds always cleaned House keeping very attentive and on to it Buffet was amazing!!! Spa was impeccable ask for Raylene if you’re looking for an amazing massage she was unbelievable!

The beach is not a beach! It’s man made carved out beach that has been pretty much ropes closing it off. The part you can swim in was appalling and filled with trash. I took upon myself on my holiday to dive for rubbish because there were fish swimming there and it broke my heart to see this. Hotel blamed other places stating it washed up from other hotels but that is a total lie. They had on occasion kids parties on main adult pool with foam and huge speakers with music (this was not relaxing at all so we left for the day as it was very annoying)

A very good place to stay with our family. You could spend all your holidays there as there is much things to do : beach, swimming pools, restaurants, activities, gym, spa, massage,… But what was the most valuable point was the warmness of the staff : very polite, diligent and with a the smile all the time. Nothing better to reload your batteries!

Rooms are good but simple. You cannot drop the kids at the kids zone. When below 12 an adult must always be there which is a pity when you want to enjoy some activities.

The staff team are outstanding. They provide all the information needed with excellent English. They are kind and helpful and always greet you with the a smile. The property is wonderful - truly 5 star. Pools sparklingly clean with good drink and food service.

Everything was great.

Excellent service in azure, pool-side, beach, saffron and ENYE! Food in ENYE was sensational!!! Great experience!!!

The attitude of Aka chef. The restaurant manager was trying to accommodate us but it was not enough!!! We wanted to have the omakaze dinner which is bookable 48 hours ahead which means there is ample time to adjust should the guest have restrictions. I have crustacean allergy and I was politely declined. We regularly have omakaze dinner in Hk and the chef would gladly adjust my menu. I was willing to have the a la carte and my husband the omakaze dinner as alternative but we were told we cannot sit together!!! Seriously?!?! Therefore, we didn’t dine there and at that point left us upset! ENYE made us forget the disappointment and we were utmostly pleased!!! Thank you ENYE!!

The pools were excellent, and most restaurants were a real treat. A special thanks to Executive Chef Andrew, who went above and beyond to create gluten-free, dairy-free, and tomato-free meals for my son—truly appreciated. Crimzone was another highlight, with daily activities that our son enjoyed a lot. A great place for families

We had an unfortunate experience at Aka restaurant. After being welcomed and handed menus, we were suddenly told the restaurant was fully booked—only after we mentioned dietary restrictions. It may not have been intentional, but the way it was handled felt awkward and dismissive. Thankfully, the team at Enye made up for it with warm, accommodating service that reflected the overall spirit of the resort.

The customer service is outstanding, the care for what we need or might need was impeccable in all parts of the experience. We did use the shuttle to the city, the water activities in house, the car to airport, breakfast, restaurants - and it was amazing. Thank you so much to all the staff!

The ribs in one of the restaurants was not great as the rest of the food. I've wrote a note for room cleaners and mention to one of the room service staff, that one light was not working in the room, nothing was really done about that. The light was not really impacting my stay but it would be nice to have a better lighting in front of the larger mirror.