I’ve been to many 5-star hotels in 4 different countries and definitely this was one of the absolute BEST! exceptional service that worth every penny you pay, what was really outstanding is how attentive the staff is, plus you get you own Butler and ours (Mohsen) took care of literally EVERYTHING we need even if it’s not hotel-related. Definitely raised the quality bar.

Although the hotel has a very beautiful nile view the location isn’t the best.. I’d recommend you not to walk around the hotel’s area and to leave earlier to wherever you go because of the heavy traffic in that area.

every thing is super

unhealthy usage of air fresheners in the entrance, without taking into account the people who have health problems like asthma. the smell is nice but too much

Probably the finest commitment to world-class hospitality we’ve ever experienced. Beautiful room, serviced around the clock. Huge bed. Impeccably trained, incredibly accommodating staff. Phenomenal breakfast buffet. Two pools. Good restaurants. Functional, stylish library full of actual books. Concierges that will deliver you the world.

It’s a new building (2021) so still needs some breaking in, but will likely only get better with age. The toilet paper situation was surprisingly underwhelming. For the price I’d recommend investing in the highest-quality product available: Charmin Ultra Soft™, tho I do not personally know the import economics or potential geopolitical constraints surrounding such matters.

The hotel is very new and bling (if that's your thing), our room was luxurious and very quiet - not to be taken for granted in the Middle East - and we slept very well in the massive beds. Delicious breakfasts, complemented by stunning views of the Nile. And at the end of the day winding-down at the spa after gazing at pyramids in the heat was heavenly!

The butler system. In principle it's a good idea, in practice we never saw our butler after the first day/hour. Little basic touches, like ensuring there were two shower robes instead of one (for both of us), returning with the chamomile teabags I had requested, ensuring turndown service happens very night were not done. Instead, whenever I saw the butlers they were goofing off, high-fiving each other, looking well-pleased in their gray tailcoats.

All of staff are very friendly and helpful. Breakfast with many options. Room size. Location. Cleanness.

During chick-in, I asked the receptionist if it would be possible they can extend my checkout time complimentary for only two more hours, because I would be having a meeting outside the hotel during the check-out time, and they welcomed my request and noted that the system, but they decided to call me in the last day to inform me that complimentary late check out is not possible, and I have to pay 200 dollars for the extra two hours or leave on time!!! Did not make turndown service in the evening once, and when I reported that they were very slow in responding to me, though I called the hotline and went down to the reception to expedite this mandatory service.

A Gem on the Nile - St. Regis Hotel Cairo I recently had the pleasure of staying at St. Regis Hotel Cairo, and I can confidently say it was an unforgettable experience that exceeded all expectations. From the moment I arrived until the day of departure, every aspect of my stay was nothing short of exceptional. Location: Perched on the banks of the majestic Nile, St. Regis Hotel Cairo offers breathtaking views and a serene ambiance that sets the tone for a relaxing getaway. The location is both convenient and picturesque, providing a perfect blend of city accessibility and natural beauty. Welcome and Security: From the moment you step onto the property, you are greeted with warmth and professionalism. The security team is attentive and courteous, ensuring guests feel safe and welcome from the outset. Their friendly demeanor and attention to detail make a great first impression. Hotel Staff and Reception: The hotel staff at St. Regis Hotel Cairo deserve special mention for their outstanding service. The reception team is incredibly efficient and friendly, handling check-ins and check-outs seamlessly. They go above and beyond to accommodate every request, making guests feel valued and pampered. Room Accommodations: The rooms are beautifully appointed, spacious, and meticulously clean. Every detail is thoughtfully considered, from the plush bedding to the luxurious amenities. Waking up to the view of the Nile each morning was a highlight, and the room service was prompt and delightful. Dining Experience: Dining at St. Regis Hotel Cairo is a culinary journey. The restaurants offer a diverse range of cuisines, each dish meticulously crafted and presented with flair. The waitstaff is knowledgeable and attentive, enhancing the dining experience with their impeccable service. Whether enjoying a leisurely breakfast or an elegant dinner, each meal was a delight.

I have stayed at other St. Regis hotels and so, I had high expectations. The Cairo hotel is superb. The quality of the bedding, the linens are the finest I have experienced as a seasoned traveller and someone well-versed in the business of linens. This is truly special as Egyptian cotton is the finest in the world, and it is nice the hotel put a focus on it. The breakfast is fantastic in the range and quality of offerings, the impeccable service provided by the staff, and, importantly the early and late hours it is open. I had room service which was top of the line in its selections and service. The facility, and rooms are gorgeous. No detail overlooked. The staff is polished, friendly, knowledgeable and eager to serve. Outstanding hotel in every respect.

My stay at The St. Regis was truly exceptional from start to finish. The hotel exceeded all my expectations in every way. One of the standout features for me was the impeccable cleanliness—every corner of the property felt spotless and well-maintained, creating an atmosphere of pure comfort and luxury. The on-site restaurant was another highlight. The quality of the food, the presentation and the variety offered were all outstanding. Every meal was a delight, with fresh ingredients and thoughtful service making each dining experience special. The hotel itself is beautifully designed and feels brand new with a modern yet elegant aesthetic throughout. What truly sets The St. Regis apart, though, is the staff. Every team member I encountered was incredibly professional, warm and genuinely eager to help. Their attention to detail and personalised service went far beyond my expectations. I left feeling thoroughly impressed and very happy with my stay. I would not hesitate to return and highly recommend The St. Regis to anyone looking for a luxurious, comfortable and seamless hotel experience.

Nil

The staff was beyond friendly, and were very attentive they are always there to help with your bags or if you've returned from a shopping trip and their attention to detail is superb. The service is beyond what you could expect a special thanks to Amira, Mustafa, Ibrahim the bellboy, Ahmad and Abdulrazzag from the rooftop restaurant and te room service for their excellent service. These were a few of the many wonderful and friendly staff at the restaurant we had a pleasant day and would definitely recommend to everyone and I find myself coming back to the St Regis

The accommodation is conveniently located near the town center, making it easy to access. The rooms are beautifully decorated, and the furniture was excellent—the bed was exceptionally comfortable and spotlessly clean. Communication with the staff was smooth, and they were incredibly friendly and professional. A special thanks to Mrs. Heba, the reservations manager, who helped us quickly and efficiently with everything we needed. The breakfast was superb—delicious with a wide variety of options. We also had the pleasure of attending a beautiful and joyful Egyptian wedding, which made our stay even more memorable. Everything was spotless and smelled fresh. We thoroughly enjoyed our time at the apartment and will definitely return!