Still waiting for the hundred dollar deposit return.

Being told that there is a hundred dollar deposit when we got to check in. It's Ben a moth and we still don't have a return, by the way that's two hundred dollars because we stayed again on March 22. Another hundred dollars.

Location of room, clean room, plus adequate amenities in room. Breakfast was decent with good variety but juice machine was not working. Internet did not work well for me. Entrance to rooms not near the main entrance was inconvenient because the exit doors were one way out only! Could not get back in even with room key card as there was not a card reader at those exits.

See above comments

Receptionist was very helpful and extremely nice. Housekeeping staff were also very nice. Kitchen staff the sane. We have to stick to a strict budget and we were more than impressed with the cost of our stay and how very nice the facilities were. This hotel had a very nice indoor swimming pool also. We would love to stay here again when we come to Colorado Springs to visit family.

I really can’t think of anything that would have made it better - we wish we could have stayed longer.

Anna was the clerk that checked us in. She filled the hotel with laughter. She had a winning personality. Even though we had just met her , my wife and I felt like she was an old friend. The hotel was clean, and the rest of the Stagg were nice as well. The only thing that I didn't care for was the location, not to close to anything. . I'd visit it again as long as Anna stays around.

The location

The hot breakfast was a nice touch with the 2 waffle makers, bacon and sausage. The room was large enough and comfortable except for the noisy AC unit which we got to swap rooms after the second night for a quieter one. The pool and hot tub were also nice and open til 11pm!

Noisy AC first 2 nights. Never stopped running. Room 113. Hot breakfast had eggs but they were “premade” from ?? Pool chlorine was so strong it prevented us from swimming. Just wiping my eyes caused them to burn. Other guests had the same experience. The front desk didn’t seem to know or be able to help but this was over the July 4th holiday.

Beds were very comfortable and plenty of pillows. Breakfast was great. Every day was new items which was nice since we stayed multiple days. The view was beautiful. It was nice having fresh cold water and coffee in the lobby available all day. My kids loved having the food items to buy in the evenings from the lobby.

The pool water was a bit cold for us.

Location close to the airport, yet no airport noise. Nice big bathroom with long counter. Very comfortable beds. Generous continental breakfast with combination of hot and cold items. Did not use, but laundry washer and dryer available for guests. We stayed 2 nights and were not expecting our room to be serviced, yet we had clean towels and bed linens. Much appreciated.

I requested a room near the door as I had foot surgery three days prior as I had at the Garden of the Gods location. Front desk nodded and gave me the BEST room location! Right near the door and on the main floor! I was DELIGHTED!

Wish breakfast was later as I’m not an early eater. But oh well. Not a big deal. 😊

Comfortable rooms. Freezer on fridge. Option to purchase a variety of microwave food on site. On the go coffee available. Good room size.

Could use more available outlets (Power strip attached to desk?).I will have to remember to bring outlet strip for charging phone and computer. Breakfast could be available a little earlier, even if only the make yourself 'grab & go(toast, bagel).

I liked the indoor pool and hot tub. I liked that staff cleaned my room after they're required service time.

I didn't like there were stairs to carry luggage up but again it's only 2 story's high. Didn't like I could get the TV working in the fitness room during my workout.