Breakfast was good but the aircon in the dining room was so cold that I couldn’t go in there. The hotel was comfortable and very clean.

The Wi-Fi was very Poor in the rooms, either very slow or didn’t work at all for long periods. Very frustrating.

close to centre

staff bot overly helpful

Accesssible and clean

Taxi don want to drop us directly in hotel from city

The location is good. Don’t need to take a long time to Tism Sha Tsui or Central.

Great location close to the Kowloon City area.

Swimming pool with sauna

Nothing

Windows are closed but I heard street noises like windows are open

The room was clean, we were allowed to check 2 hours earlier

The city view as was advertised was not a wow, not too many vegetarian options at the restaurant

The location is fine and a lots food restaurants around , employees are friendly and nice.

The room size a bit too small , the lighting control wasn't very nice, if turn off the only switch beside the door and all the light are off and whole room is darkness, not very convenient for old people get up in meddle of night to go to washroom? There should have separate switch for lighting control beside the bed area.

It was very easy to locate the property given that it was close to multiple bus stops coming from the international airport. The location of the property itself was great as it was walking distance from a 7/11 convenience store and that it had several food stalls/shops that were nearby. The room was very spacious given that Hong Kong is known to be an expensive city and that real estate is very scarce. The beds were very comfy and we had the best sleep after a long day of exploring Hong Kong. The rooms are always kept clean when we requested room service for cleaning.

I hope that the communication leading up to our stay was more clear and prompt. Given the language barrier, we had miscommunications in regards to payment as I did not own the credit card used for pre-authorisation, as well as they did not accept debit cards as payment. I was trying to arrange cash payment instead for our full duration of stay when we arrived at the property. Although they did honor my request in the end, it was quite frustrating to keep going back and forth via private messages and getting lost in translation amidst the conversation.