Everything was amazing, staff very helpful, location to beach and restaurants awesome, I would highly recommend this place, only had one drawback was the closing of other people’s room door, extremely loud, woke us up every time someone came back, was a very loud bang.

The door slammed noise was terrible, could hear when ppl came back at all hours, something needs to be done as the door closing is extremely loud, was all the way to the early morning hours, even the early birds woke us up, I dont care if people come back from what ever they did, but the door problem needs to be looked at, it was a very loud bang, maybe vinyl on the bottom of the door as you don’t have carpet in the stairwell to obsorb the noise or a slow shock absorbing post so the door doesn’t slam and echo, also could hear our neighbors, the walls seem to be very thin

Wonderful staff from start to finish. Went above and beyond to help. Great ‘Pure’ healthy restaurant/cafe on the ground floor. Gym was ok and pool area was ok.

Our first room was rather smelly and damp and changed to a much better room that was so much better. Noisy building site adjacent. Very noisy between rooms through the connecting doors. Therefore you can ignore what it says about sound proofing. Bed was very soft and a bit annoying as all the sheets come untucked very easily. Rugs around bed hold dirt and weren’t cleaned properly.

Spacious and beautifully decorated rooms in the heart of Condado, walking distance to most everything.

Room key cards keep losing programming, constantly had to make new ones, no soap dish or towel hooks in shower, bathroom did not have a paper towel holder, it just sat on the tope of the tank and T.V.'s were not correctly programed and would not work at times.

It’s in an excellent area! The beach is like 2-5 mins away walking & they provide towels, chairs , and umbrellas which is convenient! The staff was so attentive, they allowed me to check in early since the room was ready and also allowed me to keep my luggage there when my flight was late. They came up to my room as many times as needed to bring towels, help fix the issue with the water leaking down the floor, & also gave us recommendations on where to go! There was someone there 24/7 & you can only go into the elevator with a room key and into the hotel with a room key after a certain time. It made me and my girls feel very secure. I’d 100% stay here again!

Not sure if it’s the pipes or the condensation but one of the rooms kept getting water on the floor. It went even down to the carpet in the living room sometimes.

The staff was very helpful and friendly, and were quick to respond to any questions I had or any items I needed were brought to me very fast! I had a group of 7 and it was more than enough room for all of us. Great location it’s in the middle of everything!

The staff is amazing, pleasant, and welcoming. The hotel was cleaned and beds made almost everyday except Sunday and new towels.

The shower didn’t have a place for the soap, bathrooms didn’t have a toilet paper holder, and the pool whirlpool Jets not operational.

internet

everything, this property is amazing, great location, best night life in this area, the apartment is confortable you have everything you need here. my experience here is amazing, thanks alot, when i go back to Puerto Rico i go back to stay here ⭐️⭐️⭐️⭐️⭐️

This was a last minute booking due to other location canceling. Literally landed and had to make the booking. My family and I were pleasantly surprised and grateful to the wonderful staff. Room was a good size for 5 people. Location is excellent for just about anywhere you want to go.

A little pricey but again it was last minute, so not really complaining.

We were happy with the apartment. It was bright & airy with a surprising view of the ocean. (We expected to just see the buildings between us & the beach. It was also very clean & provided adequate kitchen accoutrements.

There was construction going on all around us. They started making noise very early, so we couldn't sleep late (like you want to on vacation). The parking area was extremely tight & difficult to navigate. Also, the HVAC unit in one of the bedrooms seemed to struggle to cool the room.

Everything was wonderful!! The staff was very nice and helpful. The hotel is beautiful. Everything is very new, modern and up to date. I would definitely stay here again!!

Nothing. Everything was great!