Very good hotel in a convenient location, it is basically downtown, just a short walking distance from all major things. We got free a upgrade to a larger room and that was very comfortable with a lot of space. The breakfast was great with quite a few options to choose from. The staff is absolutely friendly and helpful. I would definitely return.

Nothing really to complain about. I have have to mention something, I would notice that the shower cabin is very tight, it is a bit uncomfortable. And my partner complained about the coffee at the breakfast not being really good. But there are many options for a great coffee at a short walking distance.

Awesome hotel, basically 4-star quality for a 3-star price. Everything is new and perfectly clean. Very comfortable rooms with enough space and all the necessities, lovely and helpful staff, great location within walking distance to the city center. Breakfast is decent and worth the money. Wifi is good enough even for working from your room. Great service overall, highly recommended.

I have nothing to say, everything was 100%.

Room was clean and functional, room had a fridge and extras such as a sewing kit Air conditioning was good Plenty of hanging storage and shelves Bed was firm but comfortable

Only minor things - I'd be happy to stay here again. Room decor needed freshening up a little - felt a bit dated, carpet fairly worn etc. Everything was perfectly functional though Breakfast fairly basic I didn't trust that leaving my luggage was completely safe - somebody else could have collected my bag and walked away with it

Comfortable room Good breakfast Very friendly, helpful staff. The welcome we received at check in was the warmest we have ever experienced and all the staff went out of their way to ensure our stay was a comfortable one. Many thanks!

Obviously the hotel cannot do anything about this, but it is not in an ideal location especially for those relying on public transport. It is a long way from the train station and local amenities. Unfortunately it is not on a bus or tram route and the road outside is full of speeding traffic. Cluj really needs to fight back against the motor car!

The property is situated in a central location. The fact that it was in a walking distance to where I needed to be is one of its strong points. They also provided a parking space for my means of transportation. The staff is friendly and always helped me with a smile on their faces. I always got a response when I wrote via Booking.com's messaging system. The room was clean and warm. Finally, but not last, the breakfast was delicious.

I spent most of my time within the city, rather than at the hotel. However, during my stay, there wasn't anything to dislike. For a 3 star hotel, it exceeded my expectations and I'll surely return someday.

The location in quite central, very close to the historical city center (15 minutes walk from Unirii Square); we were accommodated in a room with the windows facing a busy boulevard, but it was quiet, great for enjoying a good night's sleep. The staff was extremely friendly and accommodating, we asked for extra pillows and the personnel quickly followed our request. Good value for money, spacious room and bathroom (I believe we got upgraded for the Junior suite), definitely recommend it.

Warm and welcome staff that was super delightful to interact with. When it rained heavily, they even gave us a set of umbrellas. Good and spacious room. Very clean. Warm showers. They gave us pointers on where to go in Cluj. Just overall a delightful experience. Will be coming back.

This was a pleasant experience. The hotel is located near the city center, right on one of the main streets. The room I've stayed in was spacious, and had a desk and a sofa. There was also a TV set, an air conditioner and a mini refrigerator. The balcony was cozy and spacious, more like a mini-terrace and it was facing an inner courtyard so it was also quiet even if the main road was just meters away. Breakfast was included in the price paid, it was buffet style and it was very good. There were boiled eggs, fried eggs, two kinds of sausages, various cold cuts, three types of cereals, milk, coffee, tea and all of them delicious. The staff was very friendly, warm and helpful. I'd definitely want to stay here again.

The staff at Hotel Alexis are fantastic, they're very friendly and helpful. I really felt like they were trying to make my stay as comfortable as it could be. My room was clean and well-maintained, as was the rest of the hotel.

The hotel decor is quite old-fashioned, although that can be quite charming in its own way.

The hotel upgraded me to a better room. It was a large room with a double bed and a sofa, a desk and a cozy little terrace facing the inner court. There was also a small refrigerator, an air conditioner and a small espresso machine. The room is heated via a centralized system and it was very warm and comfortable. Breakfast was plentiful and delicious. Also, the location is great, right in the city center, close to everything.