It was comfortable , good furnished,away from crowded areas , restaurants and coffee cafes and shopping ne'er by , 15 minutes from holly prophet mosque..

Reception staff are not showing a welcome and a smile when dealing with them.. need to be trained for better customer service .

Spacious, clean and comfortable rooms with well fitted kitchen facilities and fast internet access. Very welcoming staff at the reception, very functional and adequate number of elevators.

it’s just the distance to the Haram, but the great service at the hotel highly compensated for this.

Rooms are large and furnitures are new and well decorated. They try to help me whenever I need

Number of converters for electricity should be more, there might be some guests like me with incompatible devices to Saudi electricity sockets.

الهدوء والنظافه

لايوجد

Staff is good, rooms are spacious. Location is around 6km from Haram and quba is also nearby. Parking is enough and easily accessible.

This was my second stay with them. I passed my feedback before and again that they need to better their maintenance. Their room keeping can also be improved.

Very clean and modern suite which is very spacious. Very friendly staff. Everything works well in the room and hotel: bathroom, kitchenette, WiFi in the room.

The location is a bit far from the center of town. The noise coming from one of the courtyards which was used in the evenings as a cafe and shisha place.

Rooms are big. property is very clean. supermarket, restaurants, clothing stores and coffee shops are a few steps from the property. kids playground.

Too much time for check in. there are insurance per room. they asked for family card per room and we where a group of families including grandparents and others until we got exceptions from the manager to have all rooms under one family card. morning reception are not welcoming.

comfy, and quiet, feels like your away but your in the middle of the city, very clean it new hotel and there's a great restaurant and coffee at the entrance with a discount for the resident .

nothing

Very Neat and clean rooms. There were two bathrooms Kitchenette had all needed items including cutlery, cooking utensils, microwave, stove etc Good reception area Had a big play area for kids Location 10-12min away from haram. Hypermarket, malls, restaurants all in walking distance. Ample parking space

Everything was upto the mark. Just Telephonic response during booking was slow. First day payment to be done in advance to confirm booking.

The apartment was modern, clean and comfortable. Staff was friendly and helpful.

Our unit was near the elevator so we could hear the elevator ding every time it arrived on the floor. This was only noticeable in one room and only was slightly annoying early in the morning.