The location was great, amazing views, the room was really comfortable and roomy. The included breakfasts were nice and good variety. The staff at Tequila Jacks were fantastic and the food was really good there. Bed was very comfortable. The road to the hotel that some people claimed was terrible was really not that bad. Just use your phones flashlight if you need.

I wouldn’t use the hotel to arrange transportation or excursions. They were very overpriced. We asked if they could arrange us a water taxi and it was double the price than if we walked to the water taxi dock. We arranged a snorkel excursion for two hours and it was only one. After arguing with the front desk staff that we shouldn’t be paying for the full price they finally got the boat to come back for our other hour. Heard many different stories on what went wrong, but we left with the feeling the front desk staff was getting a kickback and we were getting scammed. Get a taxi at the airport, much cheaper than the shuttle the hotel provides.

Good location to walk to the village and restaurants. Hummock on the balcony was a big plus for me. Nice gluten free options in the restaurant. Great breakfast included and $1 tequila shots!

Not enough shade outdoors in the afternoon- the only place you can hide from the burning sun is your room or balcony. The umbrellas are way too small. Smocking is allowed and many guests smoked in the restaurant and on their balconies which was not pleasant. Boat traffic makes it dangerous to swim to the reef

The only issue we had was there was a leak in the shower. Each time we took a shower the entire floor outside the shower was completely covered in water. Minor fix. Other than that, the stay was comfortable and clean.

Great breakfast. Very nice menu. Great service.

Dinner lunch menu would be nice with a few more finger foods like pizza and variety of different appetizers.

Great location, and staff. Easy access to west end restaurants and shops. Dive shop is on the property for easy access. I would definitely come back.

We loved the convenience of dive shop next to the hotel. The food was delicious! The staff super friendly! Thank you Cami and Junior!

The king size bed was two Small beds pushed together. Not very comfortable

The views, the staff, the beautiful rooms , the pool, the kayaks, the bar / restaurant, the location. Did I say the staff is exceptional. Well they are.

Absolutely nothing.

Great breakfast, plenty options and good quality food. The staff very friendly and helpful, nice location and comfortable rooms, good quality bed sheets and pillows. Definitely a place I would come back to.

The staff was very friendly and it was very clean. We had a wonderful experience.

Nothing

Nice pool, convenient for meals!

The road in front of the hotel is a disgrace. Get a truck load of gravel.